Ratings based on 23 Verified Reviews

3.5 out of 5
100% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from kuching

Comfort stay in the city

Posted Dec 4, 2017
1. convenient stay easy to get food at night 2. variety of food served for breakfast 3. with the price, it is value for money, clean room, clean bathroom 4. will definitely come back here for my next trip 5. special area for smoking - will not affect non-smoker
1 out of 5
by Andrew

I once loved this hotel, but now I won't be back!

Posted Jul 20, 2017 on Hotels
Years ago this hotel was one of the top in Pontianak but it has not been maintained. The overall hotel feels old and rundown. We had to be moved from our first room because the air con, TV and fridge didn't work. The gym is really used and tatty, not nice at all. The breakfast has very little selection, and not enough of what it did have as things kept running out. The condition of things in the restaurant look old and falling apart. The worst thing about what I found in the restaurant; cockroaches... this should not be! No excuse, totally discussing! About the only thing this hotel has going for it is the lovely, honest staff who work there.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 30, 2017 on Hotels
4 out of 5
by magdalena

This traveler left a rating score only Posted Aug 11, 2016 on Hotels
2 out of 5
by A verified traveler

reliable

Posted May 27, 2016 on Hotels
the room was beautiful and very clean, but dark during the day (window only to the inside courtyard)
3 out of 5
by A verified traveler

classical

Posted May 27, 2016 on Hotels
everything was correct
5 out of 5
by Budi

This traveler left a rating score only Posted Feb 29, 2016 on Hotels
4 out of 5
by A verified traveler

Room for improvement

Posted Dec 31, 2015 on Hotels
Not bad but could be better.
4 out of 5
by shaffeqe from Kuching

Good plus plus...

Posted Dec 28, 2015 on Hotels
Everything were nice, be it from front desk, location, the hotel's price, food and other services, but during our stay, Sauna doesn't work, Swimming pool also doesn't work.
4 out of 5
by A verified traveler

worth it

Posted Jun 1, 2015 on Hotels
Overall it was a good stay..