Get an overview of this hotel4-star hotel with restaurant and outdoor pool


Located in the heart of Pontianak, this hotel is 0.3 mi (0.5 km) from Ayani Mega Mall and within 3 mi (5 km) of Gajah Mada Shopping Complex and Alun Alun Kapuas. Equator Monument is 7.1 mi (11.4 km) away.

Hotel Features

A restaurant, an outdoor pool, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a sauna are onsite.

Room Amenities

All 265 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with satellite channels. Minibars, coffee makers, and free newspapers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Mercure Pontianak provides a health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a sauna, multilingual staff, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

  • Airport transportation (surcharge) 
  • Total number of rooms - 265 
  • ATM/banking 
  • Bar/lounge 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Health club 
  • One meeting room 
  • Luggage storage 
  • Express check-in 
  • 24-hour front desk 
  • Gift shops or newsstand 
  • Shopping on site 
  • Elevator/lift 
  • Outdoor pool 
  • Multilingual staff 
  • Porter/bellhop 
  • Restaurant 
  • 24-hour business center 
  • Sauna 
  • Spa tub 
  • Children's pool 
  • Free WiFi 

Family Friendly Amenities

  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Private bathroom 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Phone 
  • Satellite TV service 
  • Free newspaper 
  • Room service (24 hours) 
  • LCD TV 
  • Free WiFi 
  • Free wired high-speed Internet 

Where to Eat

Ebony - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.


To make special requests for accessibility needs, please note them at check-out when you book your room.

Hotel Policies


Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: IDR 78650 per person (approximately)
  • Airport shuttle fee: IDR 130000 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

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