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The hotel is very nice and very family oriented, the children felt very welcome and the hotel has an excellent childrens programme. The negative note, however, concerns Expedia, as we discovered that we could have gotten a better deal for our stay had we dealt directly with the hotel.
My boyfriend and I were upgraded to a nicer room upon arrival (in early July) for a four day stay. The room was very comfortable with a little terrace and a lovely view of snowcapped peaks. The price of the room included an excellent buffet breakfast and a pass for local buses as well as ski lifts ...
Nested at the entrance of the little quaint village of Pontresina, near St. Moritz, Saratz is not the most impressive hotel in the village, the Kronenhof and the Walther steal the show here, but it compensates by its service, its comfort and the attention to detail I was looking for. The hotel manager ...
Front desk staff and housekeeper are very detailed minded, eg suggested a travel plan to save my time, as I needed to leave before 6pm on that day. Housekeeper showed it when clean the room and place my stuffs. I am also deeply appreciated the chef to make different kinds of bread for all guests ...
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