Really regret making this booking. For the price we paid, we were expecting full amenities and great service, but our stay was terrible. The hotel and grounds are beautiful, but that's really the only positive. We had to hunt someone down every time we needed something- even in the restaurant/ bar, there was never anyone on staff. They nickle and dimed us for absolutely everything- even the cheapest hotels I stay at will at least give you a small bottle of water in your room, but here we got nothing. There were a lot of frustrating, insulting moments with the staff, but the worst was when I tried to use their laundry service. I asked for my clothes back the next day, but when I got back to my room I realized they hadn't been touched. When I went back to the front desk to complain, I got zero apology or explanation, and of course they still charged me full price plus gratuity for doing it the second time. This hotel really shouldn't advertise itself as a hotel or resort- it's more like short-term apartment rentals.