Was hoping for a better stay.
Posted Nov 28, 2015
The best things about San San Tropez were the staff, the pool, and the location. The worst things were the owner, Fabio, the broken air conditioner, and the run down condition of the place. The only reason I would ever consider going back is due to Dwayne, the main staffer who provided excellent service during our stay (and he had only been there a week!). The owner, Fabio, made it clear that he didn't give a hoot about us. When we arrived, only one other room was booked for the night, but regardless, Fabio gave us the worst room - The dreaded Pineapple "Suite". I had read from other reviewers that the AC didn't work in this room. I would have assumed he had got it fixed, but he hadn't. It was way too hot to sleep without AC. When we inquired what he could do about it, he acted like it had just happened, when it was obvious from reviews that it was an on-going problem. You would think he would let us have one of the other rooms, but instead he just found a fan for us to use. The rest of our stay he totally ignored us. The other staff, including Fabio's brother-in-law, were nice. We even hung out some with the staff. With just a little effort, Fabio could have made our stay wonderful, and we would have returned our next time in Jamaica. As it is, we will find another place to stay. Oh, and skip the pizza, it was mediocre, instead, find a place that serves local Jamaican far