Exterior

Reviews of Sea Cliff Resort

3 out of 5
Sea Cliff Resort
Ross Craig, Long Bay, Portland

Reviews

8.2

Very Good

Rating 10 - Excellent. 49 out of 109 reviews" "
Rating 8 - Good. 31 out of 109 reviews" "
Rating 6 - Okay. 19 out of 109 reviews" "
Rating 4 - Poor. 3 out of 109 reviews" "
Rating 2 - Terrible. 7 out of 109 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelroy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice and clean, the lounge could open a bit later, that would be nice. Make sure you don’t use their towels to wipe off your makeup. They check this at checkout.
Stayed 1 night in Apr 2024

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Seacliff Resort is professionally trained and pleasant. Will definitely be returning.
Stayed 2 nights in Apr 2024
Response from Eh on Apr 14, 2024
Thank very kindly

8/10 Good

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing, more choices on food would be nice
Stayed 2 nights in Mar 2024
Response from Eh on Apr 14, 2024
We are working on it

10/10 Excellent

Sashoy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was breathtaking
Stayed 2 nights in Mar 2024
Response from Eh on Mar 24, 2024
Thanks very much

10/10 Excellent

ACKEEM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was exquisite. It was a very relaxing stay
Stayed 1 night in Mar 2024
Response from Eh on Mar 17, 2024
Thank you. Seacliff resort has evolved to be the number 1 chillSpot spot in Jamaica

10/10 Excellent

Floanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and spacious. This is definitely worth the hype in regards to the accommodations.
Stayed 2 nights in Mar 2024
Response from Eh on Mar 15, 2024
Thanks so much for your endorsement

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at the end of February 2024 and enjoyed our stay here. Terence coordinated a beautiful candlelight dinner by the water (tip: book ahead). There is an extra associated cost but worth it in our minds and was offered to us as an option. Monique (who checked us in) was very attentive/accommodating and when asked about different (more comfortable) balcony chairs, she said she would check and before we knew it, there was someone at our door with the new chairs! The master grand suite provided a beautiful view of the ocean and lulled us to sleep each night. Some of the property is worn down, but to be expected due to repeated contact with salt water. This is normal! If you are comfortable to take a local taxi, do it and take a trip to the Boston Jerk Centre and Boston Beach. Locals tend to dine at the resort restaurant as the food is incredible. Breakfast was included with our stay and we always chose the traditional Jamaican cuisine and it always so well presented and extremely delicious! We would definitely go back and will request the Inn Seclusion or Private Chalet next time! Just based on what we could see from the outside. Enjoy yourself at the Sea Cliff Resort!! We certainly did (celebrating 25 years of marriage here).
Stayed 3 nights in Mar 2024
Response from Eh on Mar 12, 2024
We absolutely appreciate your review and hold a reviews dearly. We know the things that require attention and we diligently apply our resources accordingly. Seacliff is nature and love. We love all our guests and want them to return and to spread the goodness of our service. Thank you

6/10 Okay

Nicklett

Traveled with family
It was my second visit. The view is very scenic and peaceful. The dining options are limited with few other off property options and the property needs upkeep. On both visits the pool was dirty and the pool area unkempt and so the pool is not utilized. Property just needs to be properly maintained as otherwise it has great potential.
Stayed 2 nights in Feb 2024
Response from Eh on Mar 17, 2024
We are ever so grateful for people finding seacliff just what the doctor ordered. Seacliff isn’t fluff only good service and relaxation

8/10 Good

Sanya, Far Rockaway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Eh on Mar 5, 2024
Gracious thanks for your kind words and for your support

6/10 Okay

Garnet

Disliked: Staff & service, amenities, property conditions & facilities
I did not find the staff pleasant or helpful. Heater wasmt working, AC remote needed batteries.
Stayed 1 night in Feb 2024
Response from Eh on Mar 5, 2024
Thanks for your support.

10/10 Excellent

yalverton

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024
Response from Eh on Mar 5, 2024
Yhanks

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Eh on Mar 5, 2024
Our profound thanks

10/10 Excellent

Erika

Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful sea view, wonderful staff, lovely property
Stayed 2 nights in Feb 2024
Response from Eh on Mar 5, 2024
Grateful for your support

8/10 Good

Alison

Stayed 2 nights in Jan 2024
Response from Eh on Mar 5, 2024
Thanks kindly

6/10 Okay

Glenda

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The rooms were rustic and the views were amazing. The dinner service was lacking. The staff acted as if our presence was an inconvenience.
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and sounds of the ocean were beyond spectacular! Our room was very spacious and was elegant yet rustic. The bed was very comfortable. My only complaint is that we never had very hot water...it was more lukewarm. It wasnt a big issue as the outside temperature was so hot. The air conditioning was very comfortable and Terrence the manager was kind, friendly and very helpful. He arranged a ride for us to get back to Montego Bay. We very much enjoyed our dinners while overlooking the beautiful sea.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness
Rustic hotel with beautiful ocean cliffside views. Parking is free of charge
Stayed 2 nights in Oct 2023

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities
The honeymoon stay was a disaster. Hotel is not as advertised online. Only thing great about it was the sea view. The road leading to the hotel was a disgrace. Hotel and fixtures run down and dated.
Stayed 3 nights in Jul 2023

10/10 Excellent

Renay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the views
Stayed 1 night in Jul 2023

10/10 Excellent

Damian

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is like a rare gem. If you want to be in touch with nature, this is place to be. The hotel was clean, staff were extremely professional and attentive to our needs. T.J served us a couple of time in the dining room and was wonderful. Monique was very professional and communicated very well to us. Nothing we requested for was a big deal. You must get a massage from the lovely and professional Antoinette, it’s definitely worth it. We stayed in the hotel for 3 days and had a wonderful time. Thank you to the staff at Sea Cliff resort and see you again soon.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrance and staff were friendly and accommodating. Beautiful scenery. Delicious breakfast. Would definitely stay there again. Wonderful stay.
Stayed 2 nights in Apr 2023
Response from Eh on Apr 26, 2023
Wonderful commentary thanks

10/10 Excellent

Kitson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The sea views are spectacular
Stayed 4 nights in Mar 2023
Response from Eh on Apr 26, 2023
Thanks

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room were stunning! This is the perfect hotel for relaxation, if you're looking for anything besides that I would say stay elsewhere. We throughly our relaxing stay and will be back again!
Stayed 3 nights in Mar 2023
Response from Eh on Mar 15, 2023
Thanks very much we appreciate your review

10/10 Excellent

Shanique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the view and the staff for us. The view was absolutely amazing. The rooms were clean. The staff went above and beyond, and very accommodating. The property was also very central to mutiple attraction areas in Portland so lots to do.
Stayed 2 nights in Feb 2023
Response from Eh on Apr 26, 2023
Very comforting for us

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, the food and the staff were amazing. Thanks to Mrs Ricketts for taking such good care of us
Response from Eh on Feb 22, 2023
Thank you for your kindness. Miss Rickets is star quality and one of our treasures at seacliff. Compassionate and love her work, meeting greeting and helping all. Having the ability to exercise patience and tolerance in an industry that begs for that type of service. We look forward to your return

6/10 Okay

Christine, Markham

Traveled with partner
It’s a beautiful place. But it needs to be kept better. I couldn’t eat my complimentary breakfast after spending $700 for 1 night because my eggs were full of shells. Clean up the property and hire more staff. Not worth my $700 the view is the best thing there.
Stayed 1 night in Feb 2023
Response from Eh on Mar 13, 2023
Guests fail to understand that we are a nature resort surrounded by natural elements. We offer mo apologies for the absence of televisions and marble floors nor chandeliers. Naturally in the fall leaves do fall to the ground extremely windy nights and days willScatter leaves. Every day the lawns are cut and leaves raked. Rain prevent outside work somewhat. Let’s be reasonable wow

6/10 Okay

pete

Traveled with group
Liked: Cleanliness
A spectacular location will difficult road access makes this a bit of a get away from it all experience. In January it did have the feel of a place which was very out of season, quiet, not many guests, restaurant quite empty. We had a one night stop to visit Reach Falls which worked fine. Rooms are fairly basic but clean and comfortable.
Stayed 1 night in Jan 2023

10/10 Excellent

Dennis

Liked: Staff & service, amenities, property conditions & facilities

8/10 Good

Diamond

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Synde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Channae

Stayed 2 nights in Oct 2022
Response from Er on Oct 20, 2022
Thanks very much

10/10 Excellent

Shushanna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place if you want a getaway to rest and reset. I always enjoy my stay here.
Stayed 2 nights in Oct 2022
Response from Er on Oct 11, 2022
Thank you

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Beautiful Views
The hotel room and property were very clean. The property itself is beautiful. The air conditioning worked. They are gradually replacing the nylon ropes on the hammocks. Please be sure to get a room that has the black nylon. The yellow nylon ropes are old and fraying. The rope broke to the hammock for my room. Also, the door to the veranda came partly off the hinge, so opening an closing it was a challenge. The hinges on the door were a bit rusty, probably from sea salt.The light switch to the ceiling fan didn't stay, so we used a rubber and secured it to the light switch behind it. The menu was a bit more expensive then other hotels in Jamaica. I only stayed one night. However, the dinner we had was not edible. The cook used too much salt in meals. We didn't eat our meals. The waitress didn't take anything off of the bill either. Maybe she wasn't allowed to make that decision. I talked to the other guests they had the same complaint. Now with that being said, I spoke to the owner of the next morning before i checked out. He refunded me my dinner. We told him about the couple of things wrong with the room. He was grateful to be made aware of the issues and will be taken. The staff was very pleasant. The drive was about 2 hours from the town of Portland due to road construction. This a serene atmosphere. I would stay again once road is complete. I would give them a second chance. I think the nightly rate is pricey for what you get.
Stayed 1 night in Jun 2022
Response from Er on Oct 11, 2022
Thank you

6/10 Okay

Rebecca

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Quiet retreat
The road to the hotel is dreadful..either from st thomas or port antonio..Bar was not open..limited menu in restaurant...GREAT views from the room..nice pool, but it needed cleaning..
Stayed 3 nights in Sep 2022
Response from Errol on Oct 11, 2022
Thank you very kindly gracious thanks thank you kindly

8/10 Good

Sharethia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

10/10 Excellent

Aisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was quiet and the rooms comfortable. The balcony was a good size for relaxing on. Staff was very helpful.
Stayed 1 night in Sep 2022
Response from Errol on Oct 11, 2022
Gracious thanks

10/10 Excellent

Keisha

Stayed 2 nights in Aug 2022

10/10 Excellent

Marian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in an amazing location! Everyone working there was really friendly and helpful, rooms were nice, food was great and it felt very safe - we thoroughly enjoyed and will be back!
Stayed 2 nights in Aug 2022
Response from Tony on Aug 30, 2022
Thanks to our valued guests for expressing their true feeling and experience with seacliff resort. We need comments whether negative or positive for us to better enhance our services. Thanks again

6/10 Okay

William

Traveled with partner
Unfortunately, the door to the bathroom could not be closed as the door was jammed on the floor. No iron in the room and none available
Stayed 1 night in Aug 2022
Response from Tony on Aug 25, 2022
Door issues result from many unforeseen occurrences. Loose hinges and moisture causing swelling and contraction of wood. Repairs is a constant issue in heavily used situations. A simple report to the front desk would suffice to make repairs. You were advised that irons left in rooms for guest comfort was discontinued due to their disappearances. You were informed that all irons were loaned to other guests in other rooms. Sorry you weren’t more understanding

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is beautiful and quiet
Stayed 1 night in Aug 2022
Response from Tony on Aug 24, 2022
Everyone at seacliff appreciate all reviews. It encourages us to do better to provide unparalleled service to encourage you to return.

8/10 Good

Ann-Tene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice getaway for my husband and I to enjoy each other’s company. We got upgraded to a beautiful room which turned our experience into a even more beautiful one. The view is absolutely stunning. We loved the sound of the waves crashing against the rocks throughout the day. The property was quiet. We called one of the hotels’ recommended tour guides and got a tour of one of the falls nearby which we thoroughly enjoyed. Only downside was limited menu options but we worked around what was there. The property and rooms are designed to have a vintage/country look and less contemporary/modern. If someone is looking to disconnect completely from the chaotic world and reset, sea cliff resort is the spot to do so.
Stayed 3 nights in Aug 2022
Response from Tony on Aug 24, 2022
You’ve pegged it right. Test relax and recharge. We make sure you have no distraction like televisions so you can have the ability to have conversations with your significant other or others that you may meet on property

10/10 Excellent

Suena

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved it there I only wish the restaurant opened a lil bit later.. overall my stay was a pleasant one
Stayed 2 nights in Aug 2022
Response from Tony on Aug 24, 2022
We are doing the best we can to acknowledge all the concerns of our values guests.Seacliff resort is a revolving entity always improving the product. We will donut with encouraging reviews such as yours

10/10 Excellent

Richard

Stayed 2 nights in Jul 2022

6/10 Okay

Maritza

Traveled with family
Ehhhhh just ok
This was a family trip. It was 5 adults and 1 child. Our stay at Sea cliff was extremely mediocre in a lot of ways. First off the roads in Jamaica are extremely bad. To the point I would dare say it should be deemed an emergency and they should have around the clock staff working to repair them. So to get there from St Thomas took well over 2.5 hours. Our check in was extremely smooth, the young lady at the desk was very helpful and informative. The rooms themselves were what you could expect at a family owned water front hotel. I’m not sure if the conditions of the rooms were due to poor upkeep or because it’s located right on the water. There are no TV’s or phones in the rooms. The bathrooms were a bit creepy but it’s to be expected because of the “vibe” I guess they were going for. The AC worked well the first day but that was all.
Stayed 2 nights in Jun 2022
Response from Errol on Jun 19, 2022
We’ve responded with thank you. Unfortunately bad road conditions are out of our control we however appreciate the infrastructure repairs which is overdue. Our boutique hotel was designed to be minimalist in natire encouraging rest relaxation and rejuvenation. The captivating allure of the sea and the rich vegetation that surround is our mantra. Having no televisions in the room was purposely omitted to allow our guests to not be distracted by the outside world. We encourage you to bind with your partner, child or whomever is with you rather than being encompassed with negativity. Please try to relax and enjoy life

10/10 Excellent

ZANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. Nice romantic getaway
Stayed 2 nights in Jun 2022
Response from Errol on Jun 15, 2022
Thank you zana. We enjoyed your company and hope for your good health and speedy return to seacliff

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Nekeisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a view of the ocean and the sounds of the waves crashing was breathtaking. Terrance was a great host, along with other staff. The food is excellent, you have different choices to choose from. Enjoyed the solar heated pool at night. the hammock was my favorite place to be. Can't wait to come back!
Stayed 2 nights in Apr 2022
Response from Errol on Jun 15, 2022
So happy that you enjoyed our gem in Portland . Thanks for your patronage. Looking forward to your next visit

10/10 Excellent

Rosilee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the edge of paradise Hidden gem with excellent staff. Bring your own wifi it’s a dream resort for couples looking to spend quality time . The view is amazing
Stayed 3 nights in Mar 2022