Exterior

Reviews of Plantation Suites & Conference Center

2 out of 5
Plantation Suites & Conference Center
1909 State Hghway 361, Port Aransas, TX

Reviews

8.2

Very Good

Rating 10 - Excellent. 472 out of 1006 reviews" "
Rating 8 - Good. 308 out of 1006 reviews" "
Rating 6 - Okay. 112 out of 1006 reviews" "
Rating 4 - Poor. 67 out of 1006 reviews" "
Rating 2 - Terrible. 47 out of 1006 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

2/10 Terrible

Roxanna

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to this hotel for the past 4 years and we have NEVER had a problem till this weekend. We had a total of 11 rooms. My family and I were there to celebrate my daughter birthday along with my 2 brother in laws. When we got to our rooms they smelled like a wet towel the floor was a bit dirty when we needed fresh towels we needed to take all of our dirty towels to the front to get clean towels which is very inconvenient considering they are dirty and wet. The pool was cloudy looked dirty and also pool is supposed to be heated and was not the staff said the heater was not working. The staff was so rude especially the manager. when going for breakfast it was not very satisfying as far as taste juice was not good and eggs were bland. We we’re told on Sunday at 10 o’clock that we needed to be quiet and go to our rooms we couldn’t be outside hanging out because they had gotten a lot of complaints the night before from people being super loud and that the cops were called which was NEVER addressed to anyone there nor did we ever see cops on the premises. She said we either b quiet or she will call the cops on us. She never gave us a warning she never said anything to anyone at anytime about us being loud. At check out the following day at 1030 there were workers waiting by the door for us to leave so that they can clean the rooms they kept asking if we we’re almost done when check out is @11 not 1030.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Roxanna, Thank you for providing feedback on your recent stay. We appreciate your loyalty over the years. Rest assured that your comments will be shared with the relevant departments for review and improvement. Your experience does not meet the standard of service we strive to provide to all our guests. If you have any further concerns, we kindly suggest reaching out to our management directly for further assistance.

10/10 Excellent

Jennifer

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean suite not far from all the restaurants and beach. We had a great nights sleep it was not as busy so we didn’t encounter a lot of noise/ we even got to bring our dogs to which they enjoyed their stay/
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Jennifer,We are delighted to hear that you enjoyed our clean suite and convenient location near restaurants and the beach. It's fantastic that you and your furry friends had a peaceful night's rest. We strive to provide a comfortable and pleasant stay for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back soon.

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly ckerk.
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Paul,We appreciate you sharing your feedback with us and are pleased to hear you found our staff friendly. Should you have any further comments or concerns, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

6/10 Okay

Mario

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Mar 19, 2024
Hello Mario,We appreciate you choosing to stay with us. If there are any details you wish to share about your experience, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back in the future.

8/10 Good

Angela

Stayed 6 nights in Mar 2024
Response from Manager on Mar 19, 2024
Hello Angela,We are thrilled to hear that you had an enjoyable stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

6/10 Okay

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not walking distance to the beach, no beach view,
Stayed 1 night in Mar 2024
Response from Manager on Mar 18, 2024
Hello Melissa, We regret to hear that the location did not meet your expectations. We appreciate your feedback and will take it into consideration for future improvements. For a beachfront experience, we recommend contacting management for alternative accommodation options with the desired view.

6/10 Okay

Raini

Stayed 2 nights in Mar 2024
Response from Manager on Mar 18, 2024
Hello Raini, We appreciate you choosing to stay with us and we hope you had a pleasant experience overall. Please don't hesitate to contact us directly to discuss any areas where we can improve. We value your feedback and look forward to hearing from you.

8/10 Good

Laurel

Traveled with partner
Liked: Cleanliness, staff & service
This is a great location to the beach and right across the street from Kody restaurant which has great food. The pool and hot tub were well used. It’s spring break. But so busy we decided not to use it. Very busy motel. Room was good. Nice furniture. Had a kitchen area. Normal TV. Jetted tub was dated with finish worn off. Didn’t try it. Not looking very clean. We were in the end room upstairs by the stairwell which we were glad for when we carried up our luggage. From 11:30-1:30am there was constant yelling, fighting, door pounding in the room next to ours and outside our door. We are right by the stairs. I felt unsafe but the phone had no dial tone so we couldn’t phone the front desk. Thankfully the AC unit that kicked in regularly drowned out the noise and I got to sleep. 7:30 am the breakfast crowd started using the stairs outside our door and window and with the wraparound porch their was constant loud traffic. One lady paced outside our window talking loudly on her cell phone. And then the local seagulls started as well. We were thinking of staying a second day at checkin because of the location but decided to go some where else.
Stayed 1 night in Mar 2024
Response from Manager on Mar 15, 2024
Hello Laurel,We appreciate your detailed feedback on your recent stay at our hotel. It's great to hear you enjoyed our convenient location and well-appointed room amenities. We regret any inconvenience caused by noise disturbances during your visit and will address this with our team. Your comfort and safety are our top priorities, and we apologize for any discomfort experienced. Should you choose to stay with us again, we hope to provide a more peaceful experience for you to enjoy.

2/10 Terrible

Susie

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a last minute reservation but I would NOT recommend this at all. Paper thin walls, reported to staff of very loud noisy group of people in the next room (noisy until past 2:30AM)…didn’t do anything about it. Should have called the police instead. Mini fridge was leaking water all over the floor. Location is good but didn’t feel safe with the type of people checking in. If you’re used to higher quality accommodation then this is definitely not the place to stay. Should have booked sooner to get much better hotel elsewhere. Sketchy people all around. Staff is decent but they don’t enforce rules at all. Guests do whatever they want. Don’t know how it’s rated as Very Good, it’s definitely not! More accurate rating would be 4.3!!!
Response from Manager on Mar 14, 2024
Hello Susie, We apologize for any inconvenience during your stay. We strive to create a comfortable environment for all guests. Your feedback is important, and we will address your concerns with our team. Our location is typically found safe, and we regret if you felt otherwise. We appreciate your comments and will use them to improve our services.

10/10 Excellent

Mary K

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in a convenient location, the front desk staff was very helpful and even found us a room on first floor(better due to mobility issues) when we booked the second. The room was a bit dated and the toilet at one point leaked but staff took note and it did not interfere with our stay. Overall the stay was a lovely stop in Port Aransas.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 6, 2024
Hello Mary K,Thank you for sharing your feedback with us. We are thrilled to hear that you found our location convenient and the front desk staff helpful in accommodating your needs. Your comments about the room will be shared with the team for further improvements. We hope to welcome you back for another lovely stay in Port Aransas.

6/10 Okay

William

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a lot of mildew in the room (around the windows and the bath tub/ shower. There was scum around and on top of the bathroom faucet. Paint splatters were everywhere including footsteps on the stairs outside. It was a nice sized room. The bed was very comfortable. Picked it for the hot tub and it was not working. The continental breakfast was scrambled eggs and potatos. No meat offered. :/
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello William, We appreciate your feedback and apologize for the concerns you experienced during your stay. We will ensure our housekeeping team pays close attention to detail in addressing cleanliness issues. We're glad you found the room spacious and the bed comfortable. We'll address the hot tub situation and share your feedback regarding breakfast options with our team for review and improvement.

10/10 Excellent

Julie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional, and helpful staff. Safe place with an excellent location. Pool and hot tub in secluded courtyard. Nice bonus: Adirondack chairs outside of rooms. Nice picnic/BBQ area. Pet friendly. Far from the Ritz-Carlton, but adequate accommodations. Different mattresses in our room (1 notably better than the other). Good & working refrigerator, (didn't use the microwave or TV), good pressure and hot water. Ice machine wasn't far from our room. Single-sized coffee maker with expected low quality teabag coffee. Didn't try the breakfast, nor the pool/hot tub. Folks were swimming and soaking, so pool/tub were working. We were SO happy to have chosen a room with the couch 2 queen beds for our family of 4 and dog for the extra space. It's not a 5* hotel, but we had a 5* experience and would stay here again because of the value (cost location pet friendly).
Stayed 1 night in Feb 2024
Response from Manager on Feb 27, 2024
Hello Julie, We are delighted to hear that you enjoyed our friendly staff, convenient location, and our pet-friendly amenities, including the pool and hot tub area. We appreciate your detailed feedback about your room and the amenities provided. It's great to know that you had a positive experience with us and found good value in your stay. We look forward to welcoming you and your family back in the future.

10/10 Excellent

Jennifer, Greeley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it here. Stayed in February and the pool was warm and hot tub worked great! We’ll be back
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Jennifer,We are thrilled to hear that you enjoyed your stay with us, especially the warm pool and hot tub facilities! Thank you for your positive feedback and we look forward to welcoming you back in the future.

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay for a weekend getaway!
Stayed 2 nights in Feb 2024
Response from Manager on Feb 6, 2024
Hello Melissa,Thank you for taking the time to leave us a review! We're delighted to hear that you enjoyed your weekend getaway with us. We strive to provide a great experience for all our guests and we're thrilled that we were able to meet your expectations. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Sandra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hot tub was perfect!!! The restrooms needed a little more cleaning but other than that everything else was great, supper affordable & convenient.
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Sandra,Thank you for your feedback! We are delighted to hear that you enjoyed the hot tub during your stay. We appreciate your observation regarding the restrooms, and we will ensure that our housekeeping team addresses this. We strive to provide value and convenience to all our guests, and we hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Josh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean rooms, staff is always friendly, love the location close to beach and food, love the chairs outside each room makes a great spot to have a drink and smoke a cigar and meet new people. I have stayed here 6 times at a 4 night minimum per stay and have had nothing but the best time every time.
Stayed 5 nights in Dec 2023
Response from Manager on Jan 20, 2024
Hello Josh,Thank you for your kind words about our clean rooms, friendly staff, and convenient location. We're glad to hear that you enjoyed the outdoor chairs and had a great time during your six stays with us. We appreciate your continued support and hope to welcome you back for more memorable experiences in the future.

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had hoped to use the hot tub while there, but as often happens, a family had settled into it indefinitely, so I settled for a hot bath.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Robert,Thank you for sharing your feedback about your recent stay. We apologize for the inconvenience you experienced with the hot tub. We understand how important it is to have access to all hotel amenities. We will use your input to improve our services and ensure that all guests have a chance to enjoy our facilities.

6/10 Okay

Coit

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
James front counter was very friendly. Room looked a little old and slightly dirty. There were candy wrappers underneath the couch. The soap and packet wipes looked thrown in the corner; towels felt like sandpaper and there was hardly bath gel in the dispenser I dont particular care for the view of the large dumpster with trash piled high, when looking out the window and the guest above us walked loud in their room..lots of feet stomping.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 2, 2024
Hello Coit, Thank you for sharing your feedback on your recent stay with us. We appreciate your kind words about James at the front counter. We apologize if some aspects of your room did not meet your expectations. We value cleanliness, and we will address the issues you mentioned with our housekeeping team. We regret any inconvenience caused by the view and noise disturbance. We appreciate your feedback and will use it to improve our services.

10/10 Excellent

Amanda

Traveled with partner
Liked: Amenities
everything was great. I do believe the bathtubs/Jacuzzi tubs do you need a resurface
Stayed 2 nights in Dec 2023
Response from Manager on Dec 13, 2023
Hello Amanda,Thank you for your feedback on your recent stay. We appreciate your kind words and are glad to hear that you had a great experience. We value your suggestion regarding the bathtubs/Jacuzzi tubs and will pass it along to our management team for consideration. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

biggie

Response from Manager on Feb 9, 2024
Hello biggie,We are thrilled to hear that you had a wonderful experience. We strive to provide exceptional service and are delighted that we met your expectations. Thank you for choosing us. We hope to have the pleasure of welcoming you back in the future.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Manager on Dec 6, 2023
Dear Guest,We're sorry to hear that your experience with us fell short of expectations. We value feedback from our guests, so please feel free to reach out to us directly with any specific concerns you may have had during your stay. We appreciate your time and hope to have the opportunity to provide you with a better experience in the future.

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!. Wished the ice machine would have worked and the hot tub 20 degrees warmer for the chilly night we were there, but all and all very satisfied.
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Tamara,Thank you for choosing our hotel for your stay and for taking the time to share your feedback. We appreciate your kind words and are glad to hear that you were satisfied with your overall experience. We apologize for any inconvenience caused by the ice machine and the temperature of the hot tub. We value your feedback and will take it into consideration for future improvements.

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and we'll maintained. Easy driving distance to where we wanted to go. Very enjoyable experience.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 26, 2023
Hello John,Thank you for choosing our hotel for your recent stay. We are glad to hear that you found our property clean and well-maintained, and that you enjoyed your overall experience. We strive to provide a convenient location for our guests' needs. We look forward to welcoming you back again in the future!

10/10 Excellent

Charlie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 22, 2023
Hello Charlie,Thank you for your 10 out of 10 rating! We appreciate your stay with us and value your feedback. If there is anything specific you would like to share about your experience, please reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Lora

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually a very clean facility and the staff was great! Felt safe outside!
Stayed 2 nights in Nov 2023
Response from Manager on Nov 21, 2023
Hello Lora,Thank you for sharing your positive experience with us! We take pride in maintaining a clean facility and ensuring the safety of our guests. It's wonderful to hear that our staff provided you with great service. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

sandra, VISALIA

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had oir three dogs with us and they actual had two enclosed dog parks. Perfect for letting the dogs run and do their duties off leash. The place was clean and quiet. Good breakfast menu.
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello sandra,Thank you for choosing to stay with us and for your positive feedback about our enclosed dog parks. We're glad that it provided a convenient space for your dogs to exercise. It's also great to hear that you found our hotel clean, quiet, and enjoyed our breakfast menu. We appreciate your review and hope to welcome you back in the future.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff is very friendly!
Stayed 2 nights in Nov 2023
Response from Manager on Nov 21, 2023
Hello Kevin,Thank you for your kind words! We strive to provide exceptional service to all our guests. If you have any suggestions or feedback, please feel free to reach out to us. We value your opinion and appreciate your support.

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must love bugs
F Rating. Mold, 1 Roach in tub (decided not to shower) 1 beetle on bathroom floor (decided not to be barefoot). Dust and dead insects in window grooves. Very dirty windows. Room 12 is a horror show
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Hello Jason, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Nov 9, 2023
Dear Guest,Thank you for sharing your feedback with us. We appreciate you taking the time to review your recent stay, and we apologize if your experience did not meet your expectations. We encourage you to reach out to our management team directly to discuss your concerns. We value your input and hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
If you like cockroaches and spiders, you’ll love
Like staying with cockroaches and spiders with exactly no room cleaning even after you have to specifically ask for it??? This is the place for you!! Pictures of roaches and dirty bathtub with a spider and another bug to prove it. I had to kill 2 other live roaches when I would open the bathroom door. Will never stay here again and will warn everyone about it. Very undesirable and staff are super rude and unhelpful. Staff tried to argue but couldn’t argue the time stamps on the photos taken. They never stepped foot in our room to clean.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 7, 2023
Dear Guest, We apologize for any inconvenience you experienced during your stay. We take cleanliness very seriously and we are sorry to hear about the presence of insects in your room. Our housekeeping team strives to maintain high standards and we will address your concerns with them. We appreciate your feedback and will use it to improve our services.

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service
It's easy to find and just a short drive to the beach
Stayed 3 nights in Oct 2023
Response from Manager on Oct 21, 2023
Hello Pamela,We're thrilled to hear that you found our hotel conveniently located and close to the beach! We hope you had a wonderful time during your stay.

2/10 Terrible

Ayla, Killeen

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service and no wifi. Some workers are rude.
Stayed 6 nights in Oct 2023
Response from Manager on Oct 21, 2023
Hello Ayla,We apologize for the poor customer service you experienced during your stay. Our team will address this issue. We are sorry for the inconvenience caused by the lack of wifi and any rude behavior from our staff.

6/10 Okay

Lori

Liked: Cleanliness, staff & service
Room was nice, overall clean, found lost toy from previous guest behind curtains, against wall. Soap/lotion dispensers on wall in bathroom, not toddler friendly, no lock or way to secure. Bathroom light and loud exhaust fan on same switch, which did not work well with my noise sensitive toddler. A 1st floor suite was reserved, which the 1st floor was labeled as wheelchair “accessible”. The “grill-side” rooms are wheelchair accessible only by entering lobby, exiting back door, traveling around pool and then to room. Otherwise, to access the room from the parking lot, it was 5 step ups. It was a very loud atmosphere. On the second night, there was a very loud belligerent conversation that occurred two rooms with a fight that ensued later that went on until the early hours of the morning, with police and management involvement. This was our 1st stay at Plantation Suites, but have stayed many times in Port A at multiple places and have never experienced this before To say the least, it was a very interesting stay.
Response from Manager on Oct 19, 2023
Hello Lori, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues you mentioned to ensure a more pleasant experience for all our guests. Please give us another chance to exceed your expectations in the future

10/10 Excellent

Cristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Cristy,Thank you for your amazing rating! We strive to provide top-notch service and are delighted to hear that you had such a fantastic experience at our hotel. We look forward to welcoming you back again soon!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great service, breakfast, and rooms .
Stayed 2 nights in Oct 2023
Response from Manager on Oct 17, 2023
Hi David,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Manager on Oct 14, 2023
Hello Kim,Thank you for your positive rating! We are delighted to have provided you with a satisfactory experience at our hotel. We hope to welcome you back soon!

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was quick, convenient, and in good working order. Only negatives are broken tv remote and light switch that wont turn off. I unscrewed the bulb....room 37.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 14, 2023
Hello JAMES ,I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.

10/10 Excellent

Otto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very awesome place. Clise ro the beach, resonable price Free breakfest and wifi
Stayed 2 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hi Otto,Thank you so much for your compliments on our location. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, the staff is wonderful! Location is excellent!
Stayed 3 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello Edward,On behalf of our entire staff, we thank you for your business and for your comments regarding our staff and your comments about our location. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Excellent

PATRICIA

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great little place for a weekend stay
We stayed here for the weekend with our pup. I was pleasantly surprised that it was decent for the relatively low price we paid. Two minute drive to ocean, Nice fenced in dog run. Pool and hot tub are nice. Front desk was friendly and helpful. Decent breakfast with yogurt, pastries, home fries and make your own waffles. Beds were not the most comfortable and everything was a bit worn and it wasn’t the cleanest. But really convenient to everything and well worth it for the price.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello PATRICIA,We can't thank you enough for sharing your feedback with regards to our breakfast and price. I hope that we will impress you with exemplary service during future visits.

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities
They never came to clean druing the three days
Stayed 3 nights in Oct 2023
Response from Manager on Oct 13, 2023
Hello David ,I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pet friendly which is great! The hot breakfast is appreciated and the staff was really nice.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello Ryan,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff as well as our breakfast. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 Okay

Tiffany

Disliked: Cleanliness, staff & service
Eh. It’s cheap you get what you pay for. Really annoyed that we asked for someone to clean the room yesterday morning due to our son getting sick. They didn’t do it. When we went back to ask if they could do it that evening they said that cleaners come in the morning( we already asked that morning…) then said that we could just bring them the sheets ourselves and make bed ourselves… service needs to improve.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 10, 2023
Hello Tiffany ,Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is through feedback like yours that we can quickly address housekeeping issues that would allow such a situation to occur. Rest assured that our housekeeping staff is held to a very high standard and that your comments are being addressed.

10/10 Excellent

delia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to be able to walk out of my room and to my car, makes for easy loading and unloading. I like shampoo, bodysoap in shower. Hand soap aoap and lotion
Stayed 2 nights in Oct 2023
Response from Manager on Oct 7, 2023
Hello delia,Know that your voice is of tremendous importance to us and we value your comments about our shower and also our room. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 Excellent

Uriel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Hello Uriel,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Great place great location clean and quiet !
Stayed 2 nights in Sep 2023
Response from Manager on Sep 26, 2023
Hello Sherri,We appreciate the comments, especially with regards to your opinion of our location. Please do consider us again on your next visit to the area.

6/10 Okay

Daniel

Stayed 3 nights in Sep 2023
Response from Manager on Sep 26, 2023
Hello Daniel,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking for first floor = NO STEPS/STAIRS
Stayed 2 nights in Sep 2023
Response from Manager on Sep 26, 2023
Hello jane,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was excellent, just good enough 😀
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hello Luis,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our pool. Please do consider us again on your next visit to the area.