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Reviews of Country Inn & Suites by Radisson, Columbus Airport, OH

2.5 out of 5
Country Inn & Suites by Radisson, Columbus Airport, OH
2900 Airport Dr, Columbus, OH

Reviews

6.8
Rating 10 - Excellent. 301 out of 1008 reviews" "
Rating 8 - Good. 231 out of 1008 reviews" "
Rating 6 - Okay. 165 out of 1008 reviews" "
Rating 4 - Poor. 140 out of 1008 reviews" "
Rating 2 - Terrible. 171 out of 1008 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Msemaji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economically a very good decision. I have chosen this location close to the airport with easy access to the freeway allowing me easy access to all parts of the city.
Stayed 5 nights in Apr 2024

10/10 Excellent

DawnMarie, South Charleston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good nights sleep
Stayed 1 night in Apr 2024

10/10 Excellent

Abdirashid

Good
Stayed 1 night in Apr 2024

2/10 Terrible

David, Osceola

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We came all the way into town from South Bend, Indiana for our son's football event at Ohio Dominican University, so obviously it was a very late night check in...Once we got into our hotel room, it was absolutely disgusting from stains on the floor, the previous guests hairs in the bathroom floor to the inside the bathtub and sbower area...In the room, it looked outdated and not up to par and looked nothing like their web page pictures...The room had extension cords throughout for plugins which seems a hazard to me....Did not feel comfortable at all in the facility and did not sleep well due to the conditions...We woke up early for our check out and was hoping to feed the kids before we headed out to campus as the hotel states thay breakfast starts at 7:00AM for guests, as of right now we are currently at McDonald's at 7:52AM due to no breakfast at hotel that was ready for any guests to eat...How can you offer amenities for guests and not follow through...Never again will I ever be back to this place...It was the most awful and disgusting hotel I've been in...
Stayed 1 night in Apr 2024
Response from Will on Apr 20, 2024
We are being remodeled starting in May. I'm so sorry about the breakfast not being ready. It was a last-minute issue we could not control. As soon as I arrived, I started on the breakfast so again I'm very sorry things happened the way they did.

2/10 Terrible

Amish

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Will on Apr 19, 2024
We are very sorry you had a bad stay here with us we are working to better our rooms and staff. We hope you will give us a second chance.

10/10 Excellent

joshua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Mar 2024
Response from Will on Apr 15, 2024
We are very happy you enjoyed your stay with us.

2/10 Terrible

Josh

Liked: Amenities
Disliked: Cleanliness, staff & service
I enjoyed the seParate room with doors and the separation of living space.
Stayed 1 night in Apr 2024
Response from Will on Apr 14, 2024
I am very sorry for your stay experience. We hope you will give us another chance to make your stay a good one.

2/10 Terrible

gennell

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont stay here. Cane here with my family for Springbreak by way of Lexington KY. We had to wait because there wasnt a clean room at check in time. A male staffer advised the young lady at the front desk to override the dirty room he check and it was clean, so they put us in a roo. With a filty tub hair all in the bathroom. Not to mention the pool was closed, my kids were so sad. It was paid so decided to continue my stay but it will be my first a d last with Country inn and Suites! Oh yeah no clean wash clothes available and in our room we only had 1 🙄
Response from will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

2/10 Terrible

STUART

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no bathroom linens in the room. We had to ask for them. The sink was dirty.Two sachets of coffee one decaf one caffinated. Breakfast was a joke, 3 slices of wheat bread. No muffins, bagels, English muffins. No cream or Milk for the coffee other than powdered creamer. Sweeteners no sugar. No milk for cereal. No yogurt and no fruit. I know it was a pretty cheap night but this is embarrassing to Radisson Hotels.
Stayed 1 night in Apr 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

6/10 Okay

Odette

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
it was a good place in general, well situated, but small details were ennoying: keys not working, no shower curtain in the bathroom. The breakfast was very good.
Stayed 1 night in Mar 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

10/10 Excellent

Lynn

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities
Reason stayed here was for the pool and the pool was down. Pump broke. Check in girl was amazing and very very helpful.
Stayed 1 night in Mar 2024
Response from Will on Apr 14, 2024
We had to wait for parts for the pool to fix it. We are sorry that it happened at the time of your stay. We hope you will come again.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect and close to everywhere I needed to go!
Stayed 4 nights in Feb 2024
Response from Will on Apr 14, 2024
We are so pleased to hear you enjoyed your stay we strive to be the best we can be.

2/10 Terrible

Shavonna

Came from out of town and I made reservations and when I got there they stated they were booked. Totally disregarded I had already booked and payed
Stayed 2 nights in Mar 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Fair price quality
Stayed 2 nights in Mar 2024
Response from Will on Apr 14, 2024
We are very happy to hear you had a good stay with us.

4/10 Poor

Salomon

Disliked: Cleanliness, amenities
Didn’t get a king that I booked for. Cleaning service never came.
Stayed 4 nights in Mar 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

4/10 Poor

Amber

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down property. Came to area for the weekend. Only stayed one night at this property and switched hotels. Staff very unfriendly. I waited over 10 minutes at front desk while checking in because front desk clerk was outside smoking. Bed is terrible, pillows even worse.
Stayed 1 night in Mar 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

8/10 Good

Brenda

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Will on Apr 14, 2024
We are sorry your stay was not a good one we hope to do better next time.

6/10 Okay

Thomas

Traveled with partner
Liked: Staff & service, property conditions & facilities
Had no towels in the room. Had no shower curtain. Carpet in the room needed a shampooing bad.
Stayed 1 night in Mar 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

6/10 Okay

Jan

Traveled with partner
Got in late and didn't check. Had an early flight and went to take a shower. No shower curtains and no towels or wash cloths
Stayed 1 night in Mar 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay at this hotel, because of overbooking by Expedia. The hotel lobby was extremely small and rather unkempt. The parking facility was extremely difficult in an attempt to park to solve the problem. I experience that night to even enter the facility lobby. I would not stay at this hotel.
Stayed 1 night in Mar 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

10/10 Excellent

GABRIEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 1 night in Mar 2024
Response from Will on Apr 14, 2024
We are very happy to hear you had a good stay with us.

10/10 Excellent

Shaday

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Will on Apr 14, 2024
We are glad you had a nice stay with us here at the Country inn.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to quest family home.
Stayed 1 night in Mar 2024
Response from Will on Apr 14, 2024
We are sorry your stay was not a good one we hope to do better next time.

4/10 Poor

Juan M

Liked: Staff & service
Disliked: Cleanliness
Poor cleaning, 2 really small ripped towels. Garbage was never picked up after a night stay.
Stayed 2 nights in Mar 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

6/10 Okay

Morgan, Fort recovery

Traveled with group
Disliked: Staff & service
The hotel was decent for the price however the staff was not very helpful, and the “free” breakfast was absolutely awful. The gentleman services the breakfast was so nice and friendly but the options were basically nothing. Room was fine but the sink would not drain and the window was open when we came in as it was 30 degrees outside.
Stayed 1 night in Mar 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

2/10 Terrible

Kirill

Stayed 5 nights in Feb 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

6/10 Okay

uriel, Hanford

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Will on Apr 14, 2024
We are very happy to hear you had a good stay with us.

4/10 Poor

sindy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Will on Apr 14, 2024
We are very happy to hear you had a good stay with us.

2/10 Terrible

Isaac

Stayed 1 night in Feb 2024
Response from Will on Apr 14, 2024
I'm very sorry about your experience with our hotel we are working to get better.

8/10 Good

Tamyra

Stayed 1 night in Feb 2024
Response from Will on Apr 14, 2024
We are very happy to hear you had a good stay with us.

10/10 Excellent

Alita

Stayed 1 night in Feb 2024
Response from Will on Apr 14, 2024
We are very happy to hear you had a good stay with us.

8/10 Good

Lonnie W

Traveled with partner
Liked: Staff & service
The staff were super friendly and willing to answer our questions and help with anything we needed. The hotel itself was decent however the hallways and parking lot could use a little attention. The halways need to be vacuumed more while the parking lot could use a through cleaning. Way to many cigarette butts everywhere and the trash cans were overflowing.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very efficient, rooms are clean and comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints.
Stayed 1 night in Feb 2024

2/10 Terrible

joseph

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a reservation but when i went to check in they didnt have any available rooms. I booked 2 months in advance
Stayed 1 night in Feb 2024

4/10 Poor

Nick

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and staff very helpful
Stayed 1 night in Jan 2024

6/10 Okay

Philip

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
"Free" breakfast was non existent. Rooms need some work. We had holes in the bathroom walls.
Stayed 1 night in Jan 2024

2/10 Terrible

Brandi

Disliked: Staff & service
This is the worst hotel I’ve been to they got smart mouths bad costumer service the food is horrible I asked for some bread or milk go with my food they said this isn’t Burger King have it your way like this is the worst hotel I’ve stayed at and I travel for work I will never come back to this hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Yazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Javier

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
If you have a “good looking car” or a “valuable looking car” you will get robbed and staff and security will just ask what you want them to do about it, also the security cameras have a horrible picture and can’t make out a picture
Stayed 1 night in Jan 2024

2/10 Terrible

Darlene

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

DARNEEKA

Disliked: Staff & service, amenities
Their system was down and we waited over an hr and couldnt check in. Some people were waiting longer than us, and the manager only said he doesn't know when it eill work and walked outside to smoke. We left and found another hotel. They called 3 hrs later and said they were back up and that we will be charged a cancellation fee. I took it up with Expedia
Stayed 1 night in Jan 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for the price. Room had an odor. Breakfast was not complete- they were out of milk and some other things. The staff were super nice overall.
Stayed 2 nights in Jan 2024

6/10 Okay

Michelle

Breakfast was very good.
Stayed 1 night in Jan 2024

10/10 Excellent

Bradley Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Abdoul Aziz