Ratings based on 678 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2017
I have stayed in this location twice and my experience has always been excellent!
Comment from Hotel Management
Jul 12, 2017 by Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your feedback with us. We are delighted to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel the next time you travel to Columbus area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
Quiet location. Hotel was clean and up to date. Bathrooms were clean and spacious, but lacked bathtub (nice walk in shower though). Had microwave and refrigerator in room, but refrigerator was not very cold. Overall good experience though and would return again
Comment from Hotel Management
Jul 12, 2017 by Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry for the refrigerator temperature issues that you encountered. We will take your comments under consideration as we continually work to improve our guest experience. We will share your feedback with the Engineering team and address and correct the refrigerator issue promptly. We thank you for staying with the Hilton Family of Hotels.
3 out of 5
Recommended
for Everyone
by A verified traveler from sacramento ca

First ever disappointed stay at an Embassy Suite

Posted Jul 8, 2017
On a holiday you close food and bar early My phone only worked in living area. No coffee despite ordered for the 5 Am. Coffee in room all decaf but 1. Requested bath tub especially for limitations as i have pins and a plate in left leg. The driver was nice. Bargirl most friendly Left hungry. Coffee less. No tub. Only quick shower with help. Bummed i was.. ..
Comment from Hotel Management
Jul 12, 2017 by Embassy Team, Hotel Management
Thank you Di for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry for not exceeding expectations during your recent stay. We will take your comments under consideration as we continually work to improve our guest experience. We will share your feedback with the team and address and correct any issues promptly. We thank you for staying with the Hilton Family of Hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Cozy Hotel

Posted Jun 29, 2017
It was great. Rooms were clean and comfortable. I always go to embassy because the breakfast is the best!
Comment from Hotel Management
Jul 12, 2017 by Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are so happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel the next time you travel to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2017
very nice hotel, great happy hour with food and drinks
Comment from Hotel Management
Jul 12, 2017 by Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your feedback with us. We are delighted to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel the next time you travel to the Columbus area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Wonderful Hotel

Posted Jun 15, 2017
Pros: Location, breakfast, happy hour, price.
Cons: Maybe more tables. Trying to get through the breakfast line was horrible.
Location: COSI was not far away.
I think this is the best hotel we have ever stayed at. We received complementary drinks and a buffet style breakfast. Staff was friendly. It was very, very nice.
Comment from Hotel Management
Jun 16, 2017 by Embassy Team, Hotel Management
Thank you Billi for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your feedback with us. We are delighted to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel the next time you travel to Columbus.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with plenty of amenities

Posted May 23, 2017
Stayed here for Rock on the Range at Mapfre Stadium. I highly recommend this hotel. Complementary cocktails and horderves for 2 hours each day and the rooms were spacious and clean. Plenty of room for 6 people. The pictures of the hotel on Expedia are a fair representation of what you are getting. There were many hotels that were closer to the stadium, but only 2-3 stars and were more expensive. It was only a 10 minute Lyft ride to the stadium and we never paid our driver more than $14. Less traffic getting into the stadium because of the hotel location. Prior years we stayed more downtown and got stuck in way more traffic. Nice patio seating area where we went each evening, but on our last night we were told it was closed because there were people staying in the rooms near the patio. Overall, we will definitely be staying here again next year for ROTR.
Comment from Hotel Management
May 24, 2017 by Embassy Cols AP Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are so happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel the next time you travel to the area.
1 out of 5
by A verified traveler

Front desk was no help what so ever

Posted May 7, 2017
Front desk staff were no help. They booked our hotel room for the wrong days and would not correct it or give us a new room. Terrible staff. Manger wouldn't even come out to talk
Comment from Hotel Management
May 15, 2017 by Embassy Cols AP Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry for the issues that you encountered with your reservation and also for not providing outstanding guest service. We will take your comments under consideration as we continually work to improve our guest experience. We will share your feedback with the Reservations & Front Desk team and address and correct promptly. We thank you for staying with the Hilton Family of Hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenience for me

Posted Apr 24, 2017
Staffs are kindly and helpful, places are cleaned, facility consummate, I would recommend that hotel
Comment from Hotel Management
Apr 28, 2017 by Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your feedback with us. We are delighted to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel the next time you travel to Columbus.
4 out of 5
by A verified traveler

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
Apr 20, 2017 by Brian, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.