Ratings based on 396 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, Ohio

Posted Dec 4, 2017
We had a great time. Beautiful hotel and great staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from MEXICO

EXCELLENT STAY AT 4 POINTS HOTEL

Posted Oct 2, 2017
Pros: ATTENTION OF PERSONNEL
Cons: YES
Location: EXCELLENTS LOCATION, MANY STORS NEAR FROM HOTEL.
EXCELLENT ROOMS, GOOD LOCATION, GOOD ATTENTION OF RECEPTION PERSONNEL
1 out of 5
by Joann

Posted Aug 27, 2017 on Hotels
Rude front desk person upon leaving in the morning. Bad service getting the waiter in restaurant so left and went to Marriott's hotel restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2017
My favorite hotel spot in Columbus! I am a frequent flyer & prefer this location when traveling to Columbus.
3 out of 5
by A verified traveler

Posted Aug 20, 2017
I was put in a room that definitely was a little worn. I could tell I was in trouble when I walked down the hall and a circle of carpet was missing. The bed was comfy and the room was clean. Just don't expect the good stuff from this hotel if you book the Expedia rate.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 6, 2017 on Hotels
4 out of 5
by Martha

This traveler left a rating score only Posted Aug 5, 2017 on Hotels
3 out of 5
by AnnLynne

This traveler left a rating score only Posted Jul 29, 2017 on Hotels
2 out of 5
by A verified traveler

Not great

Posted Jul 25, 2017
Under beds spider webs, grossed out. All shampoo & soap dispensers empty- asked housekeeping & still not filled on 2nd day. Bed spread not clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2017
Good room, but it would have been nice to have a laundry room.