Ratings based on 371 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

A Very Pleasant Stay

Posted Sep 3, 2017
Pros: The relative closeness to the town centre
Cons: A larger hot water tank
Location: Everything is at a walking distance reach. Macrossan Streets, Four Mile Beach, the Reef Marina
We spent 4 nights at the Villas which is located in the town's main entrance Davidson Street. It conveniently also has access from the back road. Everything is located 3 minutes by car or 12 minutes walk. The unit was self contained with a small kitchenette and a fridge. We would have preferred to have more hot water to shower, but it was OK. Clean rooms, clean facilities. It is a good place to stay when visiting Port Douglas and its surroundings.
Comment from Hotel Management
Sep 9, 2017 by Sebastien, Hotel Management
Thanks for your review. We are working hard to make Bay Villas a lovely place to visit our slice of paradise in Tropical Queensland.
4 out of 5
Recommended
for Couples
by A verified traveler from Perth, Western Australia

Simple studio apartment stay

Posted Aug 30, 2017
Friendly staff on phone and at reception made check-in and out a pleasure. Tell reception if you are visiting local attractions as they may be able to give you a discount flyer. Studio apartment was perfect for 4 nights stay. Location is conveniently walkable to main strip full of restaurants and 4 Mile Beach. On site free parking is useful as it is easiest to access Port Douglas via car from Cairns. Rooms are poor for noise insulation because they are tiled, which is only an issue if you are trying to sleep off a red-eye flight during the day with a noisy neighbouring guest. More curtains or noise-absorbing art panels could improve this. Linen, towels and bed were clean but not particularly high quality. Would take sleep sheet next time.
Comment from Hotel Management
Sep 9, 2017 by Sebastien, Hotel Management
Thanks for your review. We are working hard to make Bay Villas a lovely place to visit our slice of paradise in Tropical Queensland. We will note your recommendation and work for future improvements.
3 out of 5
Recommended
for Couples
by A verified traveler

Studio room - very small

Posted Aug 23, 2017
Pros: Location and pools
Cons: Studio rooms are simply too small. Two single beds together was not the most comfortable arrangement
Location: Kuranda skyway was a great day trip.
We stayed in a studio room as the other rooms were booked out. Based on the overall rating of Bay Villas we thought the studio rooms might be of similar standard. But not really. The room was so small that there wasn't actually anywhere where you could place two suitcases,new had to place them on the chairs, so then we could only sit on the bed when inside. The location was great though and it was still a nice place to stay, nice pools etc. we would consider staying again but definitely not in a studio room.
Comment from Hotel Management
Aug 26, 2017 by Sebastien, Hotel Management
Hello Char. With 35 sqm we still have the largest (and certainly cheapest) Studios in town. A lot of our guests enjoy them for several days and even for weeks! The fact that you wanted a larger apartment (not available at the time of your booking) has probably altered your judgement due to higher expectations, which we completely understand. We are more than happy to welcome you again in the future but please remember to book in advance. Bay Villas has 28 studios but only 12 large 1 Brm apartments... and they are very popular with repeat guests in winter. :-)
1 out of 5
by A verified traveler from Sydney

Posted Aug 9, 2017
Not the accommodation I thought I was booking ..more motel style..very small for 2 people.
Comment from Hotel Management
Aug 12, 2017 by Sebastien, Hotel Management
We are sorry that you didn't like what you have booked. Next time you can always give the hotel a call if you are not sure. Also, there is no need to give a bad score to a review when you just got what you booked for! Our studios are 35 sqm and include a private balcony or courtyard. They are also the largest ones in town. If you want a bigger room with all comfort, you can always book a 1 bedroom apartment which has full kitchen, private laundry and overlooking pool large balcony.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything in Port Douglas

Posted Aug 8, 2017
Pros: Cleanliness
Cons: Provide a box of tissues
Location: Centrally located, with only a small walk into the heart of Port Douglas. Marina which services cruises to the Barrier Reef. Great Cafes in town.
We were in Port Douglas for a family wedding and spent five nights at the Bay Villas. Our one bedroom villa (apartment) was well appointed with all the necessary comforts of home. It certainly was pleasing to find that it was also stocked with enough dishwashing detergent and toiletries (including toilet rolls) for our stay, only thing not supplied were any tissues which would have been nice. The apartment was very clean. Being a one bedroom, it was on the ground floor and next to the pool area. Although the pool area was fairly quiet we experiencing only one late night get together in the pool area with the noise ceasing at 10pm. Although we had a hire car, there are shuttle buses that service the Port Douglas area for a small fee, which pass this stay. Would gladly recommend these villas and would stay there again when next in Port Douglas
Comment from Hotel Management
Aug 12, 2017 by Sebastien, Hotel Management
Thank you for your very useful comment about Bay Villas Resort. We'll be happy to welcoming you again to Port Douglas!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2017
Compact but comfortable and clean room, pleasant staff, nice pool.
Comment from Hotel Management
Aug 12, 2017 by Sebastien, Hotel Management
Thank you for your review. You will be always welcome in Bay Villas Resort! :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely service

Posted Jul 28, 2017
We had a great time and the staff looked after all our activity bookings and they where lovley. Thank you.
Comment from Hotel Management
Aug 12, 2017 by Sebastien, Hotel Management
Thank you very much for your review. You will always be welcome in Bay Villas Resort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to everything

Posted Jul 23, 2017
We had a studio room which was good however if I stayed again I would book a bigger room.
Comment from Hotel Management
Aug 12, 2017 by Sebastien, Hotel Management
Thank you very much for your review. You will always be welcome in Bay Villas Resort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
Mid week cleaning was really just a linen change, not what was expected. Perfunctory response when enquiring after late checkout. Lovely room, however and great amenities.
Comment from Hotel Management
Jul 15, 2017 by Sebastien, Hotel Management
Dear Anonymous, Our mid-stay service is indeed a standard refreshment of the apartment, as per the usage for self-contained, self-catering Australian accommodation. We remove/empty the bins, replace linen on beds and replace towels in bathrooms. We do a quick clean of the bathroom vanity as well. The rest is left to the guest responsibility as all apartments have their cleaning kit. Of course, on demand and for an extra fee we can offer a more complete service, however most of our guests are very happy that we are not bothering them during their stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice apartments

Posted Jul 2, 2017
Great location, close to everywhere! Nice room, clean and tidy. Fredly staff.
Comment from Hotel Management
Jul 15, 2017 by Sebastien, Hotel Management
We are happy that you enjoyed your time with us and are looking forward to welcoming you again to your home in Port Douglas! :-)