Rooms are too small,dark and out dated.
Posted Jan 15, 2016
Tried to check out but staff were very uncooperative because I paid in advance. They were only prepared to refund if they could release. The website is not a true reflection of the room, toilets and kitchens were old, fans are noisy, beds are saggy, cockroaches present. This absolutely ruined our holiday till we bite the bullet and left two days earlier, loosing money but starting a better holiday in Palm Cove.
I do blame Expedia as well who promised a refurbed room, however I called the resort prior to check in to ensure I got a refurb and Kate says I got new couch. I felt lied to. I have travelled a significant amount but never felt such a dampness to a break.