Ratings based on 105 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Grand hotel excellent pool.

Posted Nov 20, 2017
The hotel is very well maintained and lagoon view twin rooms are very large and well decorated. The pools are endless and plenty of lounges and they do have some staff roaming for drinks poolside. It is a lovely place but very large so you don't really have any personal interaction with the staff as you do in a smaller hotel. You have to go to the kiosk to get your towels etc. Otherwise can't fault it and would recommend.
3 out of 5
Recommended
for Everyone
by A verified traveler from gold coast

Relaxing surroundings

Posted Nov 12, 2017
Nice hotel obviously been renovated It is clean tidy but but although it has been renovated recently it has a feel of unfinished project it has a lack of decoration in foyer and open areas. Facilities are good service is friendly and efficient. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2017
Hotel is amazing. Grounds well maintained and scenic. Great swimming areas. Across from beach. Shuttle available into town. Harrison’s superb food and cocktails - A must! Breakfast- abundance to choose from and eggs made to order!! Beautiful rooms. Only let down - Some of the Staff lacking refinement for such an establishment. Lack of attention to detail and follow up in some instances. Suggest Further training. But otherwise highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne vic

Exceptional resort... kids had a ball

Posted Nov 8, 2017
Loved it... will definitely stay again.. pool was brilliant for my 5 year old and the pool beach areas where perfect for my 1 year old... very relaxing atmosphere.
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Beautiful pool

Posted Nov 1, 2017
Great place to stay. Rooms very accomodating and comfortable. We didn't eat there at the restaurant we found it better to make our way into the town to choose from a wide selection of dining and price range. Resort is very large , foyer and amenities lovely. Could benefit from a bit better lighting around pathways from carpark. Very dark at night. Overall would definitely go back again
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Wonderful staff beautiful resort

Posted Oct 22, 2017
Staff were exceptional, catering to every need from the minute we arrived. Above and beyond. Resort renovation amazing, rooms luxe.. Best lagoon pools and grounds!
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Amazing

Posted Oct 22, 2017
Amazing facilities, pool was fabulous. Perfect for relaxing holiday. Pool staff could be better taking drink orders. Got sick of getting up for another! In Fiji the staff would take a drink order from the beach. Not a big deal. Room was beautiful and clean. Definitely will be back.
5 out of 5
Recommended
for Everyone
by A verified traveler from melb aust

Posted Oct 20, 2017
The resort is eye candy it’s so beautiful and spacious with palm trees everywhere and so many pools.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Excellent pools and facilities

Posted Oct 5, 2017
Excellent pools and facilities. Great location and staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Port Douglas

Posted Oct 4, 2017
Breakfast 10/10 Location a 30 min walk to town by golf course Take the shuttle $5.00 trip to town worth the money