Ratings based on 65 Verified Reviews

3.2 out of 5
58% of guests recommend
3.2 Room cleanliness
3.0 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Sep 24, 2017
Had to change rooms because the air conditioner didn't work properly. Turns out they are all as bad! Made very loud noise with about no air (and certainly not cool air!) coming out. I don't think our room got below 28 degrees. The window curtains were not black-out, which didn't help. And breakfast was ok at best. I paid 40$, next time I'll pay more to get something nicer.
1 out of 5
by A verified traveler

Posted Jul 9, 2017
Very bad service, the only good thing is the breakfast
Comment from Hotel Management
Jul 14, 2017 by Guest relations , Hotel Management
Thank you for your feedback. We do not note any comments at reception or to our guest relations team
1 out of 5
by A verified traveler

Worst service ever

Posted Jun 30, 2017
Worst service ever, stuff are mean to anything Arabic, they treat Arabic people very very bad, even though the majority are arabs, they act like we're staying for free because we're arabs
Comment from Hotel Management
Jul 14, 2017 by Guest relations , Hotel Management
Thank you for your feedback. We can assure you that all of our customers are treated with respect regardless of nationality and our in house questionnaires are very positive
5 out of 5
by M O from London

Good hotel but you will be frozen in November

Posted Nov 30, 2015 on Hotels
We like the hotel and have stayed there often but the heating does not come on so it was very cold. When we asked the hotel to provide heating they explained that it was not time to switch on the heating and it was freezing.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Thank you for your comment . We will take the heating issue in consideration . We will do our best to provide that this year . Best Regards
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 16, 2015 on Hotels
4 out of 5
by abdulnaseer from Manchester uk

Its good convenient place

Posted Nov 2, 2015 on Hotels
Over all Its good hotel! Near touristic area
3 out of 5
by Mohamed from Peoria

A short stay in September

Posted Sep 22, 2015 on Hotels
My stay was comfortable and the room was fine after I changed room selection. The hotel is very nice and has a wonderful swimming pool and a big exercise room. The food wasn't very tasty except breakfast was ok. Overall the hotel was nice and in a quiet area, however the reception desk isn't always helpful. A guest who wanted to change room selection was told that he needed to wait until next day and needs to do so before 10 am. Thus is absurd and unacceptable.
4 out of 5
by M O from London

A great hotel to stay at

Posted May 31, 2015 on Hotels
Really enjoyed our stay at the hotel this time, we had a clean room and good breakfast. No disturbance, we would definitely return there again. Good value for money and special thanks to Sofiane the manager at the desk - great guy!
4 out of 5
by M O from London

Good hotel but many Arab guests reducing standards

Posted Apr 22, 2015 on Hotels
Good hotel but too many Arabs staying some of whom returned to our adjacent room at 4 am with mobile alarm going off constantly. Food was good, service was ok, animator were friendly. I would stay again if there aren't any noisy guests.
3 out of 5
by Fred from Tunis

Very few customers, low season

Posted Feb 17, 2014 on Hotels
Great location, nice architecture. But the hotel was almost empty. Maybe 20 guests. Thus good price. The disco at the entrance is pretty cool and without entrance fee.