Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
71% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Great place close to family

Posted Nov 14, 2016
Pros: The staff is helpful. Nice indoor pool for down time. Close to shopping but far enough away for quiet.
Cons: We had a problem with the lock but the hotel worked to fix immediately.
Location: Right by the Canadian bridge.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 2, 2016 on Hotels
2 out of 5
by A verified traveler

Got a refund, nasty.

Posted Aug 25, 2016
Room smelled of cigarette smoke. Hair on sheets. Overall dirty and run down looking.
3 out of 5
by A verified traveler

Outdated

Posted Aug 19, 2016 on Hotels
Hotel lobby stunk, and hallway carpets were dirty and out dated. Room was nice!
3 out of 5
by min from Chicago

Posted Aug 15, 2016 on Hotels
Hair dryer wasn't working. Great breakfast. Overpriced for overall room condition.
3 out of 5
by A verified traveler

Check in

Posted Aug 1, 2016
Check in was at three. Didn't get into our room until after your because it was never cleaned. Stayed in the king suite just over all disappointed
3 out of 5
by A verified traveler

Very expensive for location

Posted Jul 31, 2016 on Orbitz
The people that work here are great, helpful, friendly, the works. The hotel was very run down, smelled like body odor in the room and the sink was broken which I had to fix since we got back to our room late. The pool was small and the whirlpool had only one working jet. The price is outrageous for this place. Breakfast was great, couldn't ask for anything better. But the hotel needs many improvements.
3 out of 5
by A verified traveler

Nice hotel close to bridge.

Posted Jul 26, 2016
Hotel was clean but needed work. Good breakfast buffet, lots of choices.
3 out of 5
by MIchael from Cincinnati

OK clean area good

Posted Jul 22, 2016 on Hotels
Toilet ran all nite
3 out of 5
by A verified traveler from Cincinnati, OH

No AC

Posted Jul 20, 2016
Room had no AC and staff was not willing to move us to another room