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Reviews of Days Inn & Suites by Wyndham Port Huron

2.5 out of 5
Days Inn & Suites by Wyndham Port Huron
2908 Pine Grove Ave, Port Huron, MI

Reviews

7.4

Good

Rating 10 - Excellent. 70 out of 253 reviews" "
Rating 8 - Good. 81 out of 253 reviews" "
Rating 6 - Okay. 49 out of 253 reviews" "
Rating 4 - Poor. 37 out of 253 reviews" "
Rating 2 - Terrible. 16 out of 253 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Alanna

Traveled with family
Liked: Cleanliness, staff & service
The room was renovated and clean. It was functional for a night our two. The exterior was old and in need of refreshing. The breakfast was very basic.
Stayed 1 night in Apr 2024
Response from K on Apr 21, 2024
Alanna,Thank you so much for your review. We always appreciate a positive review. Sorry about the breakfast selection. I have forwarded on your concerns and we hope to increase our selection soon. Have a great day! Thanks for choosing to stay with us!

2/10 Terrible

Malgorzata

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sink and the toilet did not drain. The bathtub did not drain. It smelled really bad. The smoke detector was covered in a cage and even though it was a non-smoking room it smelled like smoke. You could tell some people are living there and appeared unsafe.
Stayed 1 night in Apr 2024
Response from k on Apr 21, 2024
Dear Malgozata, We are very sorry to hear about your stay with us. Our deepest apologies. We would have been more than happy to correct the issue like the plumbing and even a room change for the smell. Thank you for bringing it to our attention so we can correct any issues to have your next stay a pleasant one.

8/10 Good

CRAIG, santa ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from k on Apr 21, 2024
Craig, Thank you for your review. We are always pleased to see positive feedback. We are glad to see you enjoyed your stay with us.

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from k on Apr 17, 2024
Thank you Travis for taking the time to leave us a review. I'm glad you enjoyed your stay. Look forward to you staying with us again next time your in town!

4/10 Poor

Simon

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Took half an hour to check in as staff didn’t know what to do. Room was dirty with hair. No hot water for a shower.
Stayed 1 night in Apr 2024
Response from k on Apr 17, 2024
Simon,Thank you for taking time to write us a review. I am very sorry about your experience with us. We work hard striving to make a difference. Hope you will give a second chance to show how much we care about your concerns.

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we needed. Took the water a long time to get warm enough to shower.
Stayed 1 night in Apr 2024
Response from K on Apr 21, 2024
Dear Gary,Thank you for leaving us a review. We are glad you had a nice stay with us. We are sorry it took awhile for your water to heat up. Thank you for bringing up your concern. We are always working hard to improve and make your next stay even better. Have a great day!

6/10 Okay

John

Liked: Cleanliness
The room appeared to be recently updated. The vinyl floor tended to make the room have a cold feel. Check in took way too long (new employee I believe). There was a dog barking in a room near me, that was very frustrating. The area around the hotel looked dirty, and possible unsafe. The TV was modern and adequate. Breakfast was minimal; good waffles, but not much else besides a couple cereal selections, toast, and a few muffins. Coffee was good enough. Overall, I probably wouldn’t stay there again.
Stayed 1 night in Mar 2024
Response from k on Apr 21, 2024
Hello John,Thank you for taking time and leaving us a review. We are sorry your check in was much longer than you anticipated. Although we can not control the surroundings beyond our hotel, we strive to make sure you are safe and comfortable in our hotel. We are always working hard to improve, so you have a safe nights sleep. We are glad you chose to stay with us and we hope we can earn your business back. Have a great day!

8/10 Good

Patricia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property wasn't in the best neighborhood. The staff answered all our questions.
Stayed 1 night in Mar 2024

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good place for a night away. Customer service was prompt and polite. Room was clean and bed was comfy. Only complaint was the heater/fan in our room - worked great for a few minutes then would loudly rattle for a bit (repeated all night).
Stayed 1 night in Mar 2024

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Stayed 1 night in Mar 2024

8/10 Good

Beatrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rate was good. The inn looked outdated and “tired” but the room filled our needs. The bed and linens were very comfortable
Stayed 2 nights in Mar 2024

6/10 Okay

Amy

Traveled with family
Liked: Staff & service
Disliked: Amenities
Outdated run down but staff was friendly and informative and it was clean, but our room was freezing upon arrival
Stayed 1 night in Mar 2024

6/10 Okay

christine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I gambled on a 2 * property. I confess. Original booked room given to others. We got an upgrade. That room was large yes. BUT. the couch literally tore up as well as a chair and dirty. Flat out damaged. Craftsmanship on this “New” room non functional, sad. We called and said another Decent room or refund. This 3rd room was NICE. Id love to think things would b better in a next time. But, this property needs higher standards. Its A gamble, unfortunately.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lynne

Stayed 1 night in Feb 2024

8/10 Good

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming
Great place for a quick stay. Super friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

cindy

Stayed 1 night in Jan 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice for the price and most staff is nice. Was told if the towels, washcloths, ect have a stain you can be charged for damages which seems a bit excessive.
Stayed 3 nights in Jan 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Office staff was very courteous and thankful for my business. It was a cold night, however, and I could have used another blanket. The heater unit was noisy when it turned on throughout the night but overall no outside noise.
Stayed 1 night in Jan 2024

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

6/10 Okay

Kelley

Traveled with pets
Liked: Staff & service
The staff was very friendly!
Stayed 2 nights in Dec 2023

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service
Seemed more like a motel rather than a hotel.
Stayed 1 night in Dec 2023

8/10 Good

Chris

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Mel on Dec 9, 2023
Thank you for taking the time to leave a review. I am glad to see you had a good stay. We hope to have you stay with us again soon

8/10 Good

George

Traveled with family
The rooms looked really nice.
Stayed 1 night in Dec 2023
Response from Mel on Dec 9, 2023
Thank you for your kind review. I am glad you appreciated our renovated rooms. I hope you stay with us again to experience our ongoing changes.

2/10 Terrible

Chad

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty bedding, deadbolt would not lock, bathroom floor dirty…. Should have known better, get what you pay for.
Stayed 1 night in Nov 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service
Bit hard to locate at night. Tucked in behind other business and the sign was not lite up. Very friendly staff. Would stay here again but request a room a 1st floor on the other side of hotel. Our room was above the kitchen and the staff starts banging around at 6am
Stayed 2 nights in Nov 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.I'm sorry to hear of the difficulties you had finding us. The power supply to our sign has been interrupted.You also have my apologies for the noise made in preparation for breakfast. This is a first hearing of it, but it has been addressed with the morning staff.Next time you make a resetvation, please let us know of any rooming requests and we will be sure to accommodate you.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.

2/10 Terrible

Thomas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The stay was good, but the service was incompetent. He double charged my card
Stayed 1 night in Nov 2023
Response from Mel on Dec 9, 2023
I'm sorry to hear you had such issues with your stay. Upon investigation, I can tell you that your stay was authorized and paid separately, which made it appear as though you were double charged. My apologies for this system error. I hope you don't let this deter you from staying with us again.

6/10 Okay

George

Stayed 1 night in Nov 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.Please let us know what we can do to improve for next time

6/10 Okay

Joanne

The curtain in the room was not attached to the header which affected my feeling of safety being part of the room exposed from the outside . No hair dryers in room and no coffee makers. The TV remote could not change channels by pushing the channel numbers, had to flip channel by channel
Stayed 2 nights in Nov 2023

8/10 Good

Suesanne

Liked: Amenities
the room was very clean and the bed was good. perfect location for the place i wanted to be located at.
Stayed 2 nights in Nov 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.I am glad to hear you had a good stay and that our location was perfect for your needs.Wehave hope to have you stay with us again soon.

6/10 Okay

shirley

Stayed 1 night in Nov 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.Please let us know what we can do to improve for next time

10/10 Excellent

Gamaliel

Stayed 5 nights in Oct 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mel on Nov 1, 2023
Thank You for your review, we hope to have you stay with us again.

8/10 Good

Kim

Traveled with partner
Liked: Staff & service
Bed very comfortable, room was sufficient and the staff were very friendly and helpful as we forgot our hairdryer but they had 1 for us to use. They do not leave them in the rooms any more. We will return next time we visit port huron.
Stayed 1 night in Oct 2023
Response from Mel on Nov 1, 2023
Thank you for your review. I am glad to hear you had a good stay and that the staff played a part in that. I will let them know and we hope to have you again soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well room 129 bathtub didn't drain but 205 is perfect
Stayed 1 night in Oct 2023
Response from Mel on Nov 1, 2023
Thank you for your review. And thank you for letting us know of the plumbing issue so we could take care of it. I am glad that it did not affect your stay and that we were able to accomodate you. We hope to have you stay with us again.

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Oct 2023
Response from Mel on Oct 26, 2023
Glad to hear that you had a good stay with us. Thank you for your review. Hope hope to have you stay with us again soon

4/10 Poor

Linda

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
We will not be returning. Blood found in bathroom
We were told the rooms were renovated but once we saw the room it was a disappointment. The beds and linens were ok. But that was where it ended. The floor had a spot on it so I took a face cloth to wipe it up and the cloth was black from how dirty the floor was. The bathroom door, on the bathroom side, had yellow (urine?) dry drips down the door. This was the real kicker, the toilet paper roll was almost empty so I took it off to change it and there was dried blood on the roll. There was no closet to hang anything in just a coat hanger on the wall for about 3-4 coats. The front end person was very nice. That’s the only positive I can say. Needless to say, we will not be returning.
Stayed 1 night in Oct 2023
Response from Mel on Oct 26, 2023
You have my sincerest apologies for being placed in a substandard room. I assure you that we have followed up on this review with staff assesment and retraining. I do not know how you managed to be placed in a dirty room, but had you let us know at the time of check-in, you would have been immediately given a different room. I do hope that you change your mind and give us another chance to change your first impression.

8/10 Good

Sharon

Liked: Cleanliness, staff & service
The king bed was excellent. Great mattress. Clean. TV was a little hard to figure out. Breakfast was a little disappointing but that was the only downside. Need stronger coffee a few more choices.
Stayed 1 night in Oct 2023
Response from Mel on Oct 26, 2023
I am glad that you had a good stay with us, yet sorry to hear that breakfast was disappointing. We are working on finding the right balance to offer for our light style breakfast. I hope you stay with us again soon, and really appreciate your honest review

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service
A truly honest review....Good points were Kathy at the front desk. Very helpful and super friendly. Beds are comfortable and pillows were new. Everything was in white so I knew they had been washed well. The room (301) was spacious and modernly decorated as well as very clean. Five minutes from Bluewater Bridge, close to shopping and so many good places to eat at decent prices. Not so good points.....There were some "questionable" guests staying there so there were a couple of incidents. They didn't affect us directly, but it was a nuissance. The breakfast isn't great, (cereal, cakes, waffles, toast). The bathroom in the room was quite dated. However, all in all, if you're just going to go shopping and need a cheap place to rest your head for the night, it was ok.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel stay for passing through Canada to US
Stayed 1 night in Oct 2023
Response from Mel on Oct 26, 2023
I am glad to hear you had a great stay with us. I hope you had safe travels and that you stop in again as you pass through

10/10 Excellent

Randy

Business traveler
Rasheed
Stayed 1 night in Oct 2023
Response from Mel on Oct 26, 2023
Thank you for your review. I take it that our staff member Rashid left a good impression on you. We hope to have you stay with us again.

6/10 Okay

Karie

My room smelled and I was okay with it I walked down and said to the guy please keep my deposit I had a shower and recently died my hair and it went all over the towels and one of the pillow cases he said okay! Then I got a message being like we have damages and documented it and I’m like I know I told you and very upset not thank you for informing us when you checked out we understand will never stay here again because of this very rude sometimes things happen I called and the lady had no clue about this and I wanted to talk to the gentlemen very unprofessional when I was fully honest and willing to pay because I forgot my own towel for my hair! Very poor costumer service and especially with no smoking in the rooms and my room wreaked of smoke!
Stayed 1 night in Oct 2023

8/10 Good

Ann

Stayed 1 night in Oct 2023
Response from Mel on Nov 30, 2023
Thank you for taking the time to leave us a review.

6/10 Okay

Ann

Liked: Cleanliness, staff & service
This is an older hotel and it is clearly had some remodeling done. The room was clean and the bed was comfy. I don’t know if some of the in the rooms just finished yet but door frame and door of the bathroom was in need of attention and paint. The shower rod was pulling out of the wall and sagging causing the curtain to slid the center. You hear conversation and even walking from the rooms above and next to. Though if did not hear any partying. No blow drier or coffee in the room. The price is reasonable and in a pinch and all I cared about was a clean comfy bed I’d stay there again.
Response from Melanie on Oct 16, 2023
Thank you very much for taking the time to leve this review. I'm sorry to hear that your stay wasn't the best, but highly appreciate the feedback. It seems you were correct in some door frames being left unfinished, and this has been brought to maintenance attention, as has the showerrod. We do, however, have hairdryers available at the front desk for anyone who needs them, and you have my apologies that you were not made aware of this at the time. I do hope you are willing to come stay with us again, as we continue our renovations and improvements. I sincerely look forward to any future feedback.

8/10 Good

RAJENDER S

Traveled with partner
The people were very helpful and had a positive approach to feedback
Stayed 1 night in Oct 2023
Response from Mel on Oct 16, 2023
Thank you for taking the time to leave a review. I am glad to hear you had a good stay and you got such a positive impression from our staff. I hope we are able to accomodate you again soon

10/10 Excellent

Darek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place right in Grand Bend
Stayed 1 night in Oct 2023
Response from Melanie on Oct 10, 2023
Thank you very much for your review. We are glad to hear you had a nice stay and that our location was ideal for you. We hope to have you stay wiith us again soon.