Ratings based on 198 Verified Reviews

3.8 out of 5
77% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Mcallen,Texas

reasonable price for a sub standard hotel.

Posted Aug 17, 2017
Pros: I loved the king size bed!
Cons: Have breakfast and order new matresses for the sofa bed.
Location: The location was in Port Isabel ,Texas ! Go and have fun at South Padre Island.
The price I paid for a weekend stay at this hotel was I expected to get ! The hotel room was ok , the only negative thing I can say was that the sofa bed was uncomfortable! the hotel has to upgrade the matress for the sofa bed! Other than that it was ok!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Only minutes away from South Padre

Posted Aug 2, 2017
Cons: I liked having a whole kitchen in my hotel, everything worked well.
Location: Many restaurants and stores are within minutes.
The hotel is very close to South Padre, a Walmart, Walgreens and Dollar Tree, which was very convenient. Everything was as expected, A/C worked well, the only thing I might suggest is an extra blanket. Overall I was very happy with it. They have very honest employees working their, I received a call immediately from the front desk that I had left my Kelvin Klien purse in my room and that I could come pick it up. They were are very honest. Thanks for the great service.
2 out of 5
by A verified traveler from Tx

Easy to get to the dock.

Posted Jul 23, 2017
The sheets had stains on them. No bed bugs that we saw. There was dirt and dust behind the furniture we moved to find outlets. There was food left under the dresser in the living room. You could tell that there has been a lot of things broken or stolen from the room.
Comment from Hotel Management
Jul 28, 2017 by josh, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments we will address the problems you had with staff and correct this so it does not happen thanks
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
They had a problem with us asking for towels like we were going to steal them! Besides, the stay was good.
Comment from Hotel Management
Jul 17, 2017 by Josh, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice quiet get away

Posted May 28, 2017
Stayed there to enjoy a night near the island plenty to do near by with out bridge traffic
Comment from Hotel Management
Jun 3, 2017 by josh, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. thank you for your kind remarks for charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Please visit our property and would be such a pleasure to personally welcome you back to improved hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
Liked that they cleaned the room everyday. I have stayed at other places where if you were there for a week they didn't clean everyday.
Comment from Hotel Management
Jun 30, 2017 by josh, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.
5 out of 5
by Aracely

Excellent stay.

Posted May 19, 2017 on Hotels
Port Isla Inn was very cozy and quiet. Could have some coffee as a courtesy and cups. Location was perfect. Would stay again. Bargain rate.
Comment from Hotel Management
May 22, 2017 by Josh, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.It would be such a pleasure to personally welcome you back to our new and improved hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Love the hotel!

Posted May 16, 2017
It was good and a very good price!! The manager was nice and friendly!!
Comment from Hotel Management
May 20, 2017 by josh, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your kind comments .thank you
5 out of 5
by Dina

Good experience.

Posted May 15, 2017 on Hotels
I have used this place to stay several times. Never had a negative experience. The managers are very nice people. I do recommend a stay here. Only downside, you have to bring your cookware and dinnerware and silver ware.
Comment from Hotel Management
May 22, 2017 by Josh, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.It would be such a pleasure to personally welcome you back to our new and improved hotel!
5 out of 5
by dexter

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 13, 2017 by Josh, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our new and improved hotel!. thank you for kind comments