Ratings based on 96 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional Stay

Posted Aug 24, 2017
Pros: The staff, the spacious room and supply of water in glass and not plastic bottles. The executive lounge is excellent.
Cons: The mini bar could have local drinks. Ours was not easy to open & not clean. There could also be a hot breakfast in the executive lounge.
Location: This is a downtown hotel linked to a mall with banking machines. It is next to the Blue Penny Museum. It is not a resort, but tours are available.
We will definitely stay at this hotel again. It is in my favorites list. The hotel staff are exceptional. Our check-in was smooth, our room was a dream, overlooking a bay, a smallish dock area for smaller boats, Some may not like the view of the silo on the opposite side of the bay, but this is a downtown hotel & we were not expecting sands & palm trees as this is not that kind of 'resort' hotel (there are some in the same chain). We needed this location & it exceeded all expectations. There are 3 restaurants which offer superb food--if you are a foodie Yuzu is a must. Ours was a business trip but we also wanted a hotel that allowed us downtime in comfort. We had that in the spacious room, & access to a walkway along the water. There is a mall virtually steps away from the hotel where you will find bank machines. It links to another mall where there is a duty free store that delivers to the airport, but you must give a few days notice. The Blue Penny museum is next door. Parking is easy in the adjacent guarded hotel parking lot--a small space--remember to park facing outward. You have a choice of valet parking or self-parking. There was no charge for parking. We did not use hotel public seating areas much but found the seats comfortable and arranged with discreet conversation in mind. Wifi is good for a hotel. In-room water is gratis & in glass, not water bottles.
5 out of 5
by Inderdeep

Posted May 24, 2017 on Hotels
Very nice stay
Comment from Hotel Management
May 29, 2017
Thank you for having taken the time to share your experience after staying at the Labourdonnais Waterfront Hotel. We look forward to welcoming you back.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Fantastic helpful staff

Posted May 5, 2017
Pros: It is the staff that care for you so well. They recognise you and make you to come back again and again. The staff can spoil you by pampering too much
Cons: There are few matters that needs to be improved urgently. I will leave it for the responsible management to identify and rectify.
Location: Very good location
Absolutly wonderful staff, Begining from the doormen, then the front office then the rooms then the restaurants, every member of staff in this hotel are fabulous. I have been going to this hotel for many years, All the staff new or old they are superb. It is good to see the new staff had been trained to match up to the high quality of hospitality. Well done the senior staff for training the new staff so well to understand the returning guests and treat them well to get them back again and again. If I go to write the names I will have to write the names of every member of the satff. Thats how good every member of the staff in this hotel. The credit should go to the middle management and the senior staff for the great job they have done in trianing the new staff. You can see great harmony among the staff. Every member of staff from the junior to the senior and middle management will identify the returning guests and will make you feel welcome.
Comment from Hotel Management
May 22, 2017 by Warren , Hotel Management
Dear Tissa, we're very pleased to read your review. Thank you for having taken the time to share your experience with us. Our staff strive to provide a unique and memorable experience to all of our guests and I am pleased to read that you enjoyed your stay with us at the Labourdonnais Waterfront Hotel. We do all possible to turn our returning guests trip into a home away from home. We look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent stay in the capital

Posted Mar 29, 2017
Hotel place is excellent. Room looking at the port. Very clean. Breakfast doesn't have a lot of options.
Comment from Hotel Management
Mar 31, 2017 by Warren , Hotel Management
Dear guest, Thank you for taking the time to share your experience with us. Your comments provide valuable feedback for us to n turn provide a more efficient and memorable experience to our guests.
5 out of 5
by Jean

What Every Hotel Dreams of Being!

Posted Feb 23, 2017 on Hotels
Absolutely stunning stay! From the warm welcome to the enormous suite with an incredible afternoon tea with wine sent up to with their compliments, this hotel could not have done more for us. The rooms are large, quiet, with stunning views, I just wish we could have stayed longer.
Comment from Hotel Management
Mar 5, 2017 by General Manager, Hotel Management
Dear Jean, thank you for staying with us. We're very pleased that you have taken fond memories back with you. We look forward to welcoming you back.
5 out of 5
by Mohammed

Great service, stunning reception area

Posted Jan 3, 2017 on Hotels
Rooms are decent but need to be refurbished abit outdated
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Super hotel in Port Louis

Posted Nov 19, 2016
Very good hotel in the central area of Port Louis. Best place to stay for town.
Comment from Hotel Management
Mar 1, 2017 by Warren , Hotel Management
Hi philip, Thanks for your feedback! We look forward to welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Slovakia

Nice hotel with shopping facilities around.

Posted Oct 27, 2016
Pros: Comfortable and clean. Next to shopping/ restaurants/ bars area and walking distance to the centre. Neighbour hotel pool accessible and very nice. Business hotel so very quiet.
Cons: TV stopped working suddenly few times in an evening. I first called a technician who restarted it and said they would change the whole TV system soon. So I kelp doing it during the whole stay - restarting the TV. Annoying when watching breaking news or interesting film. Free Internet was limited to 500MB/ day. the most annoying thing was it asked me my login details very often during the day.
Location: Next to shopping/ restaurants/ bars area and walking distance to the centre. Neighbour hotel pool accessible and very nice.
Comment from Hotel Management
Oct 31, 2016 by Gori, Hotel Management
Dear Anna, thank you for taking the time to write to us after your stay at the Labourdonnais Waterfront Hotel. I am pleased that you enjoyed the pool at our sister hotel Le Suffren Hotel & Marina, as well as have ease of access into Le Caudan for your shopping and restaurants. I am sorry to hear that you had a problem with the TV, this is something that we are most definitely looking at upgrading soon. With regards to the login issue, please note that this issue usually occurs if one stays idle for a certain period of time and the site will automatically log you out. We look forward to your next stay with us.
5 out of 5
by A verified traveler

Posted Aug 27, 2016 on Hotels
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Thank you Anonymous, your stay was our pleasure. We trust all went well and we look forward to your next visit.
4 out of 5
by Ezekiel from Nigeria

Posted Jul 31, 2016 on Hotels
I enjoyed my stay
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
Thank you Ezekiel for your feedback. It was a pleasure to have you with us and let us know should you require any assistance or may have any special requirements on your next stay with us,