Ratings based on 630 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice hotel close to city beach

Posted Nov 21, 2016
Nice hotel close to city beach. Walking distance to the shops and city centre shopping. Room beige carpet looks dirty (grey and black). Slow complimentary wifi.
4 out of 5
by A verified traveler from Wongarbon

Reasonably priced hotel in a great location

Posted Nov 21, 2016
Pros: In a great spot
Cons: .???
Location: A quick walk over the road in the morning and you can look up and down the beach
My sisters and I needed a base for us to stay whilst we visited our very sick brother in Wauchope. We found this Hotel to be a good price for the 3 of us and it was a very easy check in and close to the bowling club for dinner and a drink.
3 out of 5
by A verified traveler from Germany

More a motel than a boutique hotel

Posted Nov 16, 2016
Pros: Location
Room is functional but not really appealing. It's ok for a one night stay, but not much more. There might be better rooms on the higher floors also providing some better view than the car park on car level . Also, there is not much noise insulation from the traffic outside and a noisy fridge inside (can be switched off). Internet speed close to zero. Friendly and supportive reception.
5 out of 5
by A verified traveler

all perfect

Posted Oct 29, 2016
this hotel is in best location for sightseeing. the hotel room and bed is very confortable
Comment from Hotel Management
Nov 6, 2016 by Ashleigh B, FOM, Hotel Management
Dear Guest, Thank you for your fantastic review! We are so pleased you enjoyed your stay with us. Kind Regards, Ashleigh B, Front Office Manager
3 out of 5
by A verified traveler from NSW

Posted Oct 18, 2016
Pros: We could see the whales from our window
Cons: Comfort
Location: Beach near by.good walking track
The only thing that was disappointing was we wanted a balcony and the photo of the one on your site was nothing like the one we got . That was very disappointing
Comment from Hotel Management
Oct 28, 2016 by Ashleigh B, FOM, Hotel Management
Hi Lorraine, I do apologise that we have not met your expectations on this occasion. Our website does show many pictures, including our ocean view balcony rooms. We do encourage guests to pay particular attention when making a reservation as not all of our room types feature a balcony, and this is stated in each room type description. I am pleased however that you were able to view the whales from your guest room; that is a treat for us that can only be enjoyed at certain times of the year. Kind Regards, Ashleigh B, Front Office Manager
4 out of 5
by A verified traveler

Great view, clean room

Posted Oct 9, 2016
Pros: The complimentary upgrade to ocean view room. The staff also allowed us to leave our car after we had checked out. Great service.
Cons: Layout of the bathroom was a bit tricky, only one person at a time can fit, however, the bathroom was really well updated.
Location: Great view, easy to access location.
We only had one night here, however, enjoyed our stay. We were complimentary upgraded to an ocean view room. Room was clean and the bathroom was recently renovated to a high standard. Would stay here again for a short stay.
Comment from Hotel Management
Oct 17, 2016 by Ashleigh B, FOM, Hotel Management
What a fantastic review! I'm very happy to see you enjoyed your stay with us, and that our staff provided wonderful service during your stay. We do hope you visit us again on your next trip to Port Macquarie. Kind Regards, Ashleigh B, Front Office Manager
3 out of 5
by A verified traveler from Sydney

Average hotel but the view was good

Posted Sep 23, 2016
The only positive thing is the view from the room. Loved the ocean view. Ordered room service. Worst thing I have ever tasted. Wouldnt even give that to my dog. Chefs should be ashmed to serve them. If you guys call that pasta, I dont know what to tell you. On the check out the reception person didnt even bother to ask how was our stay. Just charged us for the room service. Would never come back to this hotel again.
Comment from Hotel Management
Oct 2, 2016 by Ashleigh B, FOM, Hotel Management
Hi Anil, Whilst I'm pleased that you enjoyed the fantastic view from your ocean view guest room, I do apologise that you did not find your dinner meal satisfactory. We receive many compliments for our breakfast and dinner meals, so it is perplexing as to exactly why you didn't enjoy it. Had you informed our staff at the time that it was not to your liking, we most certainly would have remade the meal, or made another meal for you. I invite you to contact myself directly should you wish to provide further details of your stay. Kind Regards, Ashleigh B, Front Office Manager
4 out of 5
by A verified traveler from Deutschland

Schöne Lage an einer Bucht

Posted Sep 16, 2016
Problemloses, kostenloses Parken Tolle Dinnerempfehlung (Scampi) für Seafood in Pt. Mac. Sehr freundliche Dame am Empfang. Das Frühstück kann man sich getrost sparen.
Comment from Hotel Management
Oct 2, 2016 by Ashleigh B, FOM, Hotel Management
Hi Bernd & Andrea, Pleased to see you enjoyed your stay, and were able to enjoy other aspects of Beautiful Port Macquarie as well. Safe travels. Ashleigh B, Front Office Manager
4 out of 5
by A verified traveler

Nice stop at Port Maquarie

Posted Sep 11, 2016
Nice stop at this hotel. It was very well located just in front of the beach. The view is incredible, one of the best in my trip trough Queensland and NSW. The only things we didnt like was the lack of a lift. We carried heavy luggage all the way up to the 3rd floor.
Comment from Hotel Management
Oct 2, 2016 by Ashleigh B, FOM, Hotel Management
Hi Andreas, I'm so pleased that you enjoyed the fantastic view from our location. Our staff do offer to assist with luggage on check in, however I do apologise for the inconvenience of not having a lift on site. Kind Regards, Ashleigh B, Front Office Manager
5 out of 5
by A verified traveler from Southampton, UK

Location, comfort, relax.ing.

Posted Sep 1, 2016
Pros: Location and comfort.
Cons: All seemed good to me.
Location: Near the beach, great walking. The view out to the Pacific was a bonus.
Nice hotel near the beach, easy to find and good location for the rest of town. Hotel breakfasts are always overpriced but this one lives up to the cost. Easy to walk around town and comfortable sleeping. Bath and shower facilities are good too.
Comment from Hotel Management
Sep 11, 2016 by Ashleigh B, Hotel Management
Keith, Thank you for your wonderful review, I'm so pleased you enjoyed your stay. Kind Regards, Ashleigh B Front Office Manager