Ratings based on 288 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Excellent for access to the CBD

Posted Sep 16, 2017
Originally booked a basic room. But got the option to upgrade to a better room at a very reasonable rate.
3 out of 5
by A verified traveler from port stephens

Posted Sep 10, 2017
Pros: it was comfortable, 3 beds , it was quiet with a pool and a outdoor area to smoke attached to the room should you wish to.
I was charged twice for 1 night, got the refund the next morning, the car parking was not secure very open to damage and or theft, needs 2 power points for the kettle and the toaster.
Comment from Hotel Management
Sep 15, 2017 by cheryl, Hotel Management
We appreciate your feedback and your comments are important to us. The new owners of the motel have plans to renovate and your suggestions are noted. Our apologies for any extra charge made and we are glad the mistake was corrected with giving you a refund. Thank you for time for responding.
3 out of 5
by A verified traveler from Gold Coast

Use-by-date is rapidly approaching!

Posted Jul 12, 2017
Pros: Location
Cons: Everything!
The motel was located close to city services, both the decor & the overall presentation are in need of an upgrade. It appears that the photos on the booking sites were taken some time ago.
Comment from Hotel Management
Aug 17, 2017 by cheryl, Hotel Management
We appreciate your comments. Yes, the motel needs a makeover but we have changed ownership and there are plans for future progress.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bribie Island

Very central location to town.

Posted Jun 2, 2017 on Wotif
Pros: Old world charm.Under cover parking great for a motor bike.
Cons: No all was good.
Location: Handy to shops, restaurants and to the harbour for the boat cruises.
As it was raining on arrival the under cover parking was great being on a motor bike.
Comment from Hotel Management
Jul 9, 2017 by cheryl, Hotel Management
Thank you for your feedback and mentioning all the positive attributes the motel has to offer especially the old world charm, our location and of course the undercover parking when it's raining I totally agree.
3 out of 5
by A verified traveler from WA

Comfortable 2 night stay

Posted May 14, 2017 on Wotif
Comfortable clean room. Got what u paid for. Wi-fi access in my room Good motel but needs a revamp as everything outdated. You wouldn't want to spend to much time in your room, not that you should be anyhow. Has a Korean restaurant/ bar on its doorstep and location to town good easy walking distance.
Comment from Hotel Management
Jul 9, 2017 by cheryl, Hotel Management
Thank you Mike. All your comments are welcomed and we really do appreciate your honesty.
3 out of 5
Recommended
for Everyone
by A verified traveler from Hervey Bay

Within walking distance to most necessities

Posted May 11, 2017 on Wotif
Comfortable, quiet. Stairs at entrance were a nuisance with luggage. Bathroom did not have adequate ventilation. Walking to a great pub and having a very nice meal was very pleasing. I have nothing else to say as I did only stay the one night passing through Port Macquarie and for the price I was happy
Comment from Hotel Management
Jul 9, 2017 by cheryl, Hotel Management
As an older style motel the stairs can be difficult to navigate but our staff here are only to happy to assist our guests if having any difficulties. The motel will be undergoing some changes in the near future. We appreciate your comments and your feedback is important to us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Quaint motel

Posted Apr 25, 2017 on Wotif
Good little motel, with friendly staff and a good little clean pool. Was a very pleasant stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from T

Good hotel for the price.

Posted Apr 19, 2017 on Lastminute
Basic and dated but clean, good amount of space in the room, cheap price.
3 out of 5
by Wendy

Emergency stop over in Port Macquarie

Posted Apr 18, 2017 on Hotels
We had to get accommodation quickly for a night stay in Port Macquarie so used Hotels.com. to do the booking. Looked at all the available properties and picked this one as it was close to the centre of town. We didn't realize it was really stuck away in a corner near the quiet end of the town, not many restaurants open and we had to walk a distance to find them. The hotel does not have a lift and the management did not help with suitcases etc rather sat and watched. The room hasn't been refurbished for decades and the bathroom has been done up by DIY, hence the shower leaked all over the floor. Smokers are allowed on balconies so even though we had doors to open for fresh air and a view of the river they had to be closed most of the time as the smoke comes into the room. The bedspread was also soiled and should have been washed several times by now. On leaving we packed the car and it took several rings of the front desk bell for someone to come and see that we were leaving. My husband was not even asked whether he enjoyed the stay. Not going there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunshine Coast

Very clean and central to the town and big room

Posted Apr 17, 2017
Within walking distance to the town and jetty. Very quiet and the rooms and quite big and a good size bathroom would stay there again