Indoor pool, outdoor pool, sun loungers

Reviews of Ramada Resort by Wyndham Shoal Bay

4 out of 5
Ramada Resort by Wyndham Shoal Bay
35-45 Shoal Bay Rd, Shoal Bay, NSW

Reviews

8.0

Very Good

Rating 10 - Excellent. 698 out of 1822 reviews" "
Rating 8 - Good. 646 out of 1822 reviews" "
Rating 6 - Okay. 281 out of 1822 reviews" "
Rating 4 - Poor. 129 out of 1822 reviews" "
Rating 2 - Terrible. 68 out of 1822 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness
Located across the road from the beach. At nights, it was a bit noisy from the restaurants below the hotel. The Heritage rooms are a bit dated now and require a bathroom renovation at least. There was some mould in the groutlines and nozzles of the spa bath jets so we didn't use the bath. Shower was in the spa bath, which was quite a big step into and out of. This was aided by a railing, but if you had knee/hip issues, you wouldn't be able to access shower or bath. Kitchen area was clean and tidy, bed was comfortable, hut after asking twice for a firmer pillow, this request was ignored. Dining table and chairs very dated. Hotel was clean, games room was neat and tidy. Pool water was very warm, so we didn't go in, we swam in the ocean. Good parking facilities, and a small supermarket was a few doors away.
Stayed 3 nights in Mar 2024

8/10 Good

Nicola

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Smoking around the pool area. Some guests playing own music around pool with speaker when trying to relax.
Stayed 9 nights in Mar 2024

6/10 Okay

Kath

Traveled with family
Disliked: Property conditions & facilities
Not worth the money. Ok for a short stay but not for more than 2-3 nights. The kitchen oven, stove top and dishwasher are about 20 years old and don’t work properly at all. No locks on balcony doors which also open very loudly, so not good for kids. Couch and furniture was stained.
Stayed 6 nights in Feb 2024

10/10 Excellent

Mohamed, St Leonards

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort highly recommended! Clean room excellent amenities, parking included and very friendly staff at the reception.
Stayed 2 nights in Feb 2024

8/10 Good

Nicole

Traveled with partner
Great location right across from the beach and next to the country club which has wonderful food and entertainment Pool areas well maintained. Indoor pool area has three spas which were great and the outdoor pool area was lovely and a cute vibe, can get a little crowded though. Downside was the room was not serviced during my stay, no fresh towels or extra toilet paper topped up, rubbish not emptied. Rooms are a little dated. Overall great location and amenities for a short stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Easy parking and close to beach
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice area, great getaway
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Solid building in a spectacular location on the waterfront. Easy access to beach and local walks. The mini-kitchen in our suite made it easy to use our own food. Just a very nice place.
Stayed 4 nights in Jan 2024

6/10 Okay

Chris

Disliked: Cleanliness
Property is good. But cleaning equipment was kept in the bedroom closet ie dirty mops and brooms does not make sense.
Stayed 4 nights in Jan 2024

6/10 Okay

Sonya

Liked: Cleanliness
Stayed 3 nights in Jan 2024

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is wonderful for families with great pools and plenty of sun lounges. Our room was huge, comfortable and tucked away at the back of the resort in a quiet location, which we loved. Unfortunately, our room wasn’t ready for check in at 2pm and staff forgot that we were waiting and then claimed that they called us, which they hadn’t. It was a bit of a disappointing way to start our stay there, getting to our room almost an hour late but after that, it was great!
Stayed 3 nights in Jan 2024

10/10 Excellent

Sigourney

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay! The Ramada staff were all lovely and super helpful, the room was clean & spacious, and the pool area was amazing
Stayed 2 nights in Dec 2023

8/10 Good

David, Lindfield

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location near the beach. Nice and large rooms.
Stayed 5 nights in Jan 2024

6/10 Okay

Linda

Stayed 4 nights in Dec 2023

2/10 Terrible

jaspal singh

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I dont think they provided the same room how i booked. There was no harbour view. And my room was on the very first floor and the views were very limited. I think i was ripped with this much money. We were given room at the end of the resort From where it was so hard to travel to the front road for even a small coffee and other stuff. Completely Over charged. Very disappointed 😞
Stayed 3 nights in Dec 2023

8/10 Good

wenquan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nothing specific for a short stay as we just wanted a quiet stay
Stayed 3 nights in Dec 2023

8/10 Good

vanessa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice view and room. Very clean and relaxing. Very friendly staff. My villa is sitting on hilly land and I am not aware there is a lift reaching my room. If you don’t want to walk on stairs maybe check the other rooms with the reception before booking.
Stayed 1 night in Dec 2023

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I liked the location and the room. I did not like the fact that the balcony did not have a roof over it to keep it dry when rain is present. I did not like kids in the lap pool. Its for swimming lengths, not standing in with your parents, blocking the swimmers. The hotel should enforce this.
Stayed 3 nights in Dec 2023

2/10 Terrible

Martina

Stayed 1 night in Dec 2023

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, amenities
Perfect for a short stay. Bathrooms a bit dated and cramped but the 2 brm apartment was quite spacious with a big balcony and great water view towards the entrace. Everything in walking distance and good choice of eateries close by. Just don't get sucked into the timeshare sell when you check in!
Stayed 3 nights in Dec 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Kate

Traveled with partner
Liked: Amenities
The Ramada was a good property. The facilities were fantastic. It was a real shame though as the reception that’s us the wrong instructions for the parking, and we spent half an hour looking for a parking spot that did not exist. We ended up paying for street parking as the park we were assigned (which we found later in the evening) was height restricted. We used the hotel pool towels (handed to use by reception) and I found a dirty tissue in mine. The rooms are spacious and comfortable. Overall we enjoyed it, it was just poor attention to detail that impacted our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Kirrily

Traveled with family
Liked: Cleanliness, room comfort
Great stay
Staff were very friendly. Room was clean and the pool was great. Excellent location too
Stayed 2 nights in Dec 2023

10/10 Excellent

Miriam

Liked: Cleanliness, room comfort
Enjoyable stay
Very comfortable 1 bedroom apartment across the road from beach for 5 night stay. Huge balcony the length of the room which wasn’t expecting. Great location near Nelson Bay and many beautiful beaches. If nit picking balcony could do with a wash and cleaned of spiderwebs. Overall really enjoyable and wish stayed longer. Will return.
Stayed 5 nights in Dec 2023

8/10 Good

Darcy

Stayed 1 night in Dec 2023

8/10 Good

Kelly

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Lovely location and good facilities.
Stayed 3 nights in Nov 2023

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you so much for an amazing week. Loved the huge balcony. Very comfortable. Easy to walk everywhere.
Stayed 5 nights in Nov 2023

4/10 Poor

Vicki, Marrickville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great and great facilities. The hotel itself was lovely. Lodged a complaint feedback and the duty manager Phil needs to brush up on his customer service skills. Would not listen to me and was very dismissive.He basically accused me of damaging the mattress protector. Have sent a follow up email and 3 days later I have no response.
Stayed 2 nights in Nov 2023

4/10 Poor

Patricia

Stayed 1 night in Nov 2023

10/10 Excellent

Rita

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness! Friendly staff always willing to help! Close to beach nice pool !!
Stayed 3 nights in Nov 2023

6/10 Okay

SHARON

Stayed 4 nights in Nov 2023

6/10 Okay

Naden

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Outdated and worn out furniture Carpets in the rooms are in terrible condition - Dirty and bad smell dead insects found on carpets and around inside of apartment
Stayed 2 nights in Nov 2023

8/10 Good

Robert

Stayed 4 nights in Nov 2023

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In a Seaview Deluxe one bedroom/ Kitchen. Very comfortable, Great views. & Access to nearby eateries, easy walking distance. Facilities at the resort A1
Stayed 3 nights in Nov 2023

8/10 Good

Warren

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Ange

Liked: Cleanliness, amenities, property conditions & facilities
Perfect spot and fabulous front of house
Stayed 1 night in Jul 2023

8/10 Good

Paul

Liked: Cleanliness, amenities
Pool area was nice though fairly small
Stayed 1 night in Nov 2023

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The view from our room across the bay was magical.The rooms are lovely and have everything you need for a grat stay.If you have mobility issues climbing into a spa bath for a shower maybe an issue but we were fine.Loved our stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarina

Stayed 3 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Gayle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities within walking distance including beach pool country club cafe shopping and teller machines
Stayed 2 nights in Oct 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2023

8/10 Good

julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great beachfront views. Clean and decorated with calm clean palette. Shower water unfortunately left the bathroom floor soaking and had to use towels to mop up! Unaviodable with no screen but quite dangerous. So close to shops and restaurants everything you need without having to go anywhere!
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Traveled with family
Liked: Amenities, property conditions & facilities
Great apartment on a high floor with an amazing view. Lovely area.
Stayed 2 nights in Oct 2023

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and great place to stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice spot convenient
Stayed 2 nights in Oct 2023

10/10 Excellent

Allan

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023