5 outdoor pools, pool umbrellas, sun loungers

Reviews of Iririki Island Resort & Spa

4.5 out of 5
Iririki Island Resort & Spa
Iririki Island, Port Vila, Efate

Reviews

8.2

Very Good

Rating 10 - Excellent. 198 out of 509 reviews" "
Rating 8 - Good. 209 out of 509 reviews" "
Rating 6 - Okay. 63 out of 509 reviews" "
Rating 4 - Poor. 24 out of 509 reviews" "
Rating 2 - Terrible. 15 out of 509 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Micheal

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the island made it the perfect option for Vanuatu.
Stayed 5 nights in Mar 2024
Response from Guest Experience Team on Mar 25, 2024
Thank you for your great review Michael. I hope you choose to stay with us again soon!

6/10 Okay

Barakat

Stayed 7 nights in Jan 2024
Response from Staff on Feb 1, 2024
Dear Barakat, thank you for taking the time to leave rating for the Hotel. Regards Iririki Team

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We enjoyed our holiday to Iririki Island Resort although the facilities were not as promised. Service is very slow. No golf buggy’s are working so you have to walk to your room with luggage in tow, and it can be a solid 10min walk if you’re on the other side of the island. Not enough lounge chairs near the pool either for the amount of people on site. It is a very run down resort and I definitely wouldn’t say it’s a 4 star property. Shower was leaking which drenched the whole bathroom each time you turned it on. Balcony door was also broken so you couldn’t lock it properly. Not a great variety to eat at the restaurants either especially for lunch options.
Stayed 9 nights in Jan 2024
Response from Staff on Feb 2, 2024
Dear Melissa, thank you for the feedback you have provided. We are constantly making improvements to the property and any feedback from guests as we move through this process is most valued and well received. Kind regards Iririki Team

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We enjoyed our holiday to Iririki Island Resort although the facilities were not as promised. Service is very slow. No golf buggy’s are working so you have to walk to your room with luggage in tow, and it can be a solid 10min walk if you’re on the other side of the island. Not enough lounge chairs near the pool either for the amount of people on site. It is a very run down resort and I definitely wouldn’t say it’s a 4 star property. Shower was leaking which drenched the whole bathroom each time you turned it on. Balcony door was also broken so you couldn’t lock it properly. Not a great variety to eat at the restaurants either especially for lunch options.
Stayed 6 nights in Jan 2024
Response from Staff on Feb 1, 2024
Dear Melissa, thank you for staying with Iririki. We do apologise for any inconvenience caused from your recent stay. We are making it a priority to look at the shortfalls with the resort & work on it. Thank you for the feedback. Regards, Iririki team

8/10 Good

Jiaxi

Liked: Staff & service
Everything is good except for the hot water in the shower room, wish this would be helpful.
Stayed 5 nights in Dec 2023
Response from Staff on Feb 1, 2024
Dear guests, we thank you for taking the time to share your feedback with us. We would like to express out apologies for the inconvenience caused during your stay and can assure your that we have taken steps to prevent such error occurring in the future. Warm regards, Iririki Team

8/10 Good

Patricia

Stayed 5 nights in Dec 2023
Response from Staff on Feb 1, 2024
Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. Regards the team @ Iririki

10/10 Excellent

Victor, Port Vila

Liked: Cleanliness, staff & service, property conditions & facilities
The water is beautiful
Stayed 1 night in Nov 2023
Response from Guest Experience Team on Nov 27, 2023
Hi VictorThank you for your kind review and wonderful score. We hope to welcome you back to Iririki in the near future.

10/10 Excellent

Thomas, Washington

Stayed 6 nights in Nov 2023
Response from Staff on Feb 2, 2024
Dear Thomas, thank you for taking the time to rate our hotel with 5/5. We really appreciate your feedback and hope to welcome you back in future. Regards Iririki Team

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iririki Island Resort was such a beautiful experience, everyone was so kind and welcoming. The resort itself is gorgeous and easy to take the ferry whenever you need to go. The deluxe ocean view room with a jacuzzi had the most incredible view. The staff were so lovely and the kitty was so sweet too. I did a couple tours arranged by Lavinia that I will remember forever. I will definitely be coming back soon and will stay longer next time. Can't wait to book my next stay at Iririki Island Resort & Spa!
Stayed 4 nights in Nov 2023
Response from Staff on Nov 23, 2023
Dear PaigeThank you for choosing to stay with us and for taking the time to write a lovely review about our accommodation and the staff in particular. We are glad to hear you have enjoyed your accommodation and the tours that were organized with with Lavinia from our guests experience team. We hope your next stay at the Iririki Island Resort will be another pleasant journey and we look forward to welcoming you back soon!Warm Regards, The Iririki Team

8/10 Good

Gunnar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Port Vila. Except for the breakfast, food at the restaurants and bar is somehow unpredictable in quality, some is ok (e.g. chick wings), others not good at all (steak).
Stayed 8 nights in Nov 2023
Response from Staff on Nov 19, 2023
Dear GunnarThank you for taking the time to review the Hotel. Your feedback is extremely valuable to us, as we strive to improve every day. We do hope you could give us the opportunity to have you stay with us again in future. Kind regardsIririki Team

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Staff on Nov 12, 2023
Dear JaniceThank you kindly for taking the time out of your day to share your feedback. Looking forward to welcoming you back in the future. Warm Regards Staff at Iririki Island Resort

8/10 Good

Matthew, Lapita Plantation

Traveled with partner
Liked: Staff & service, amenities
It’s great it under new management and in short stay you can see there future plans for the resort are going to be great The casino on the island is not owned by the resort and would not go to it
Response from Staff on Nov 9, 2023
Dear Matthew, Thank you for staying with us and for taking the time to review the hotel. As you can see all resort facilities are already in progress of being upgraded back to where is was before. We hope you will be able to enjoy the new facilities if you choose to come back next time. Thanks again, kind regards Iririki Team

10/10 Excellent

Wade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, great room, great service. The pools were amazing and there was plenty of activities. The people were so nice and accomodating and helpful which made the stay all the better. Free breakfast everyday and it's a quality spread of food. The ferry is always available and only takes 5 minutes. The main city is fine, but the seperation from there is really good.
Stayed 7 nights in Oct 2023
Response from Staff on Nov 5, 2023
Dear Wade, thank you for taking the time to review the hotel. We are so happy to hear that you enjoyed your stay with us and that our facilities and staff were a highlight for your stay. We hope to welcome you again next time. Thanks again! Iririki Team

8/10 Good

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Could have been much better with a bit more maindenance.
Stayed 9 nights in Oct 2023
Response from Staff on Nov 5, 2023
Dear MichaelThank you kindly for taking the time out of your day to share your feedback. We are constantly making improvements to the property and any feedback from guests as we move through this process is most valued and well received.Thank youKind RegardsThe Iririki Team

10/10 Excellent

Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great. The island was beautiful and the room we stayed in was fantastic. Couldn’t fault our room.
Stayed 5 nights in Oct 2023
Response from Guest Experience Team on Nov 2, 2023
Hi Atlanta, Thank you for your very kind review and the wonderful feedback. We hope that we will see you again soon.

8/10 Good

Paula

Traveled with partner
Liked: Staff & service, amenities
Its was loverly but a little old and tired but there are in the process of fixing it up
Stayed 6 nights in Oct 2023
Response from Staff on Oct 15, 2023
Hello Paula, thank you for the thoughtful and invaluable feedback you have provided. We are constantly making improvements to the property and any feedback from guests as we move through this process is most valued and well received.RegardsThe Iririki Team

6/10 Okay

Paul

Stayed 4 nights in Sep 2023
Response from Staff on Oct 12, 2023
Hi Paul, Thank you for taking the time to provide feedback on your stay. We are glad that you enjoyed your time. Your feedback is extremely valuable to us, as we strive to improve every day. Looking forward to welcoming you back in the future. Warm Regards Staff at Iririki Island Resort

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our shower head was far too high so I felt like I was drowning each time I showered, toilet seat was broken and leaked. In general though the staff were wonderful, we had a great time. Meals slightly over priced, Boat service to and from the Island was fantastic.
Stayed 5 nights in Aug 2023
Response from Guest Experience Team on Sep 7, 2023
Hi AndrewWe greatly appreciate the constructive feedback in your review. The resort has recently been taken over by new owners and we hope to use this feedback to improve the resort and hopefully one day, welcome you back to stay with us one day should you decide to.Thank you

10/10 Excellent

Mikey

Stayed 6 nights in Aug 2023
Response from Guest Experience Team on Sep 16, 2023
Thank you for giving us such a kind review. We hope you will choose to stay with us again in the future under new ownership.

8/10 Good

steven

Traveled with partner
Liked: Cleanliness, staff & service
The Island and resort overall was very pleasant, clean and comfortable. The staff were very friendly. The resort was a little run down and did not have the water sports as advertised only a few kayaks. The food was average. However the pools were great particularly the lagoon pools on the far side of the island.
Stayed 10 nights in Jun 2023
Response from Guest Experience Team on Sep 7, 2023
Hello Steven,Thank you for your review. Guest feedback helps us to improve our guests' experience as new owners have recently taken over the resort as of September. Thank you

4/10 Poor

Grant

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2023

10/10 Excellent

BEVERLEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful There is one suggestion which i would like to see and that is handrails in the large pool area. I have knee problems and was unable to get in or out of those pools without assistance.
Stayed 7 nights in Jun 2023
Response from Guest Experience Team on Sep 7, 2023
Hi BeverlyThank you for the kind review and the great suggestion. New owners have recently taken over the hotel and your suggestions for the pool area are noted. We hope to welcome you back to stay with us soon.

2/10 Terrible

Padraig

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

8/10 Good

Frank Kurt

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
before going we read a lot of rather negative reviews about facilities and standards. We have not ecperi4nced any of that - Our room was excellent, clean and facilities were all fine. The snorkelling area was not really anything to consider - no fish and nothing to look at. The service was great everyone super helpful, genuine smiles and helpful with nothing too much with the sole exception of a single western guy at the reception with a continous sour face who would not great anyone and appeared arrogant and seems to be in charge of the reception staff - sad amongst such genuine friendly and happy people. The excursions were fine except that the hotel person supposed to lead ours and provide sandwiches / drinks was over 40 minutes late to appear at the reception with the food and all waiting and we missed the bus on the shoreside....Overall there is nothing negative at all to say about the Resort, facilities and the friendly people there - Moanna in guest relations would have to be one of the prime assets this resort has - ever smiling with a lovely happy face and and able to arrange and fix just about anything. Go Moanna and thank you...
Stayed 5 nights in May 2023
Response from Guest Experience Team on Sep 7, 2023
Hello FrankThank you very much for your kind review. New owners have recently taken over the resort and your comments are very helpful in letting us know where we can improve in service and facilities so that we can improve the resort overall.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and Convenient Stay in Port Vila
Fantastic 7 day holiday as a couple. We were aware there had been issues due to the recent cyclones so we were able to look past the damage and clean ups. The island is a simple 5 min boat ride into Port Vila so you have the utmost convenience without all the hustle and bustle. If you want a nice, relaxing place to stay with numerous pools to chill out in, but still want to be close to the town with all its foodaries and tours, Iririki is great.
Stayed 7 nights in Apr 2023
Response from Guest Experience Team on Sep 7, 2023
Hi ChrisThank you very much for your constructive feedback and we are glad you had a lovely stay. The resort has been taken over by new owners as of September, but we hope that we may welcome you back to stay with us soon

8/10 Good

Rosalind

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Katherine, Taylors Hill

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Five-star prices for a 1-star resort. This would have to be the worst so called 5-star resort that I have ever stayed at. Facilities, internet, no hot water, TV, dining facilities, even drinks were the worst I ever experienced. The breakfast buffet every morning was shocking. the food in the restaurant, was so overpriced for what you got. most staff had no care factor at all. if you asked for anything you were lucky if anyone did anything. the whole place is very run down. not to mention communication was shocking. on arrival we were dropped off at the boat ramp and forgotten. ( just what we needed after the flights from hell) delayed and cancelled more than 24 hours late.) we had to walk a kilometer with all our luggage to another ramp in the dark with no foot path. the welcoming was not very welcoming, and they kept blaming each other for the stuff up passing the buck. our flight had been delayed and all the other resorts were advised about this and displayed at reception. When checking out not a single word mentioned about the flight delay looked like they wanted us out as soon as possible. The boat ramp to and from the island resort is so dodgy and unsafe. 1 poor guest dislocated their shoulder by falling into a gap on the side that was not lit. Lucky it was not a child or an elderly person. Do yourself a Favour and never go to this very sub standard Resort.
Response from Guest Experience Team on Sep 7, 2023
Hello Katherin,Hi KatherineThank you for taking the time in providing us this information. The resort has been taken over by new owners as of the beginning of September and while we unfortunately can do nothing about the actions of the resort under previous owners, we hope to learn and improve the resort greatly. We hope one day we can welcome you back to a better stay.

6/10 Okay

Angela

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Good stuff: our room was nice and had a great view. The sunset pool was pretty nice. Great location a short ferry-ride from Port Villa town centre. Bad stuff: Staff were indifferent at best, very poor service and staff didn’t really seem interested in helping. The “adults only” infinity pool was filthy and also always full of kids. Rooms were in poor repair in some areas - like multiple tiles lifting in shower and bath, hot water non-existent. The sunset pool is a long hike (about 800m) from the main side of the island - would be better if there was some kind of regular buggy service to ferry guests between the two. Food was average. Overall the experience was disappointing and didn’t leave me wanting to come back. We had Occassion to stay briefly at two other hotels during our stay and both of them were much better especially in terms of staff & service.
Response from Guest Experience Team on Sep 7, 2023
Hi AngelaThank you very much for your feedback on your stay. The resort has recently changed owners and your feedback, good and bad, will help us improve. We hope one day we can welcome you back to stay with us.

2/10 Terrible

Charlotte

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
This was a great resort a few years ago they cannot say this is a 5 star resort anymore very poor condition pool was not very clean service poor waiting for food can take over an hour very slow getting drinks also breakfast was terrible had to wait for plates cutlery and glasses even coffee some mornings staff very friendly need more staff and trying to get pool towels took ages walking around at night was dangerous as there was limited lighting also no buggy’s to help people get around
Stayed 7 nights in Dec 2022
Response from Guest Experience Team on Sep 7, 2023
Hi Charlotte,We are very sorry for your bad experience. The resort has recently been taken over by new owners and unfortunately there is nothing we can do about the actions of the previous owners. We will endeavor to improve the resort and we take note of your comments. We would love to welcome you back to Iririki one day if you decide to return.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing. I stayed innone of by the ocean huts. The ocean waves feel was so theraupitic. The gym needs complete overhaul. The equipments are too old. The air conditioning is not working. The gym is a complete mismatch of the other great facilities
Stayed 5 nights in Dec 2022
Response from Guest Experience Team on Sep 7, 2023
Hello Sarah,I am glad you had an enjoyable time staying at the hotel. The resort has recently changed hands and we will work to improve on the current downfalls. We hope to one day welcome you back to stay.

6/10 Okay

Graeme

Traveled with family
Disliked: Staff & service
definitely recovering fr
Stayed 7 nights in Dec 2022

10/10 Excellent

Graeme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the friendly staff. The ferry provided great access to Port Vila. The room was clean and well serviced.
Stayed 7 nights in Dec 2022
Response from General Manager on Dec 31, 2022
Thank you Graeme, for this great review! I will pass onto the staff your comments. We will see you again, soon.

2/10 Terrible

Georgia

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at iririki. Our room was nice and a decent size. All the staff were very friendly. We never had to wait long for the ferry. The food from the pool bar was always nice. Overall we had an excellent experience.
Stayed 5 nights in Nov 2022
Response from General Manager on Nov 17, 2022
Thank you, Melissa for this amazing review. It is great to see your experience with us was excellent. See you again, soon!

10/10 Excellent

robert kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tropical island resort, 24 hr ferry service, amazing scenery, perfect way to escape.
Stayed 6 nights in Oct 2022
Response from General Manager on Oct 17, 2022
Thank you Robert for this amazing review. We will see you again soon!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and beautiful location
Stayed 7 nights in Sep 2022
Response from General Manager on Sep 19, 2022
Thank you for your great review Deborah. I will pass onto the staff your kind words and we are happy you loved the location. See you again, soon.

10/10 Excellent

Christopher John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had a lovely peaceful 6 days at the island with wonderful staff. Would visit again.
Stayed 6 nights in Sep 2022
Response from General Manager on Sep 13, 2022
Thank you Christopher for your wonderful review. I will make sure to compliment the staff and will see you on your next stay.

6/10 Okay

Sharlene

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately Iririki advertised their Sunset pool and bar would be open. It was nowhere near open. The area also needs lots of cleaning. Only the main pool and restaurant open. Meals were good. Breakfast not so great. Disorganised and lots of mistakes made with orders. Huts were as I remembered them but tissue box and bathroom caddy that holds the shampoo etc smelt of mouldy and it looked mouldy. (Same for other guests) Bedding was very clean though. Trouble with hot water/wifi and TV. (Also same for other guests) Also as mentioned by a lot of people in reviews noise from the nightclubs. Take ear plugs. Vanuatu people however are lovely. Lots of people coming in as we left. I hope the owners put on more staff to get the place clean and tidy. Return visitors like us and many we spoke to may not come back unless these issues are rectified.
Stayed 6 nights in Aug 2022
Response from General Manager on Sep 8, 2022
Thank you Sharlene for your constructive feedback. Breakfast is being reviewed and will be improved shortly. Currently we are adding staff to the team so we can combat these problems that you faced. With hot water and IT we are addressing these issues. We are reviewing the rooms inventory and if items need replacing then they will be replaced. We will have Iririki back as you remember it for your next stay.

2/10 Terrible

Jason

Stayed 1 night in Aug 2022

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge gaps in doors allowed spiders and mosquitoes to come in during the night and feast on us. Most of the property is unsafe and off limits to guests due to at least a decade of deferred maintenance. Large pool is closed. Kids club closed. Rooms are falling apart due to active termites and water damage. Safe doesn't work. Ceiling fans don't work. Toilet quit working in middle of night, making for a pretty rough morning. Lots of apologies, no discounts. Won't be back, ever.
Stayed 1 night in Jul 2022
Response from GM on Aug 17, 2022
Dear David us We are disappointed to read from your reviews and yes, we say reviews as we also understand you had also visited the resort only a week later once again for a one night where upon you posted a similar review on another OTA platform that has not been published. We also come to find you posted on social media enjoying a happy stay which is bewildering after all the complaining. If your remarks as posted here were so concerning to you, why didn’t you bring this to the attention of Management on your first and second visit during your one night stays? It's hard to understand if the resort did not meet your expectations the first time, then why did you return 8 days later for yet another one-night stay booking through a different channel? All the above mentioned in the your review has no relevance to be honest and not worthy of any further comment.

6/10 Okay

Verified traveler

Traveled with family
Winter break
Vanuatu is just opened post Covid so some tourist related companies and events are not re-established, yet. The island and people are amazing and worth the visit. Iririki resort had not advertised that as they too were just reopened that more than half of the resort and its associated facilities were not open or available to guests. However what was open we did enjoy. One issue was the very slow service and less than ideal front desk who took 90 minutes to sort billing and check out.
Stayed 6 nights in Jul 2022
Response from GM on Jul 15, 2022
Response: Date: 15 July 2022 Dear Anonymous We value your feedback with appreciation upon your recent visit to Iririki Island Resort & Spa. It was regrettable one of two main large swimming pools was not open during your stay and apologize for the inconvenience as one pool pumps effected the operations where we had to temporarily close the sunset pool for health & safety concerns. Due to global challenges concerning supply issues, we to have come to experience problems as everyone else at the moment. The resort is fortunate to have had the Infinity Pool next to Infinity Bar & Grill and Azure restaurant open for our guests to enjoy the facilities close by and views across Mele Bay. We have taken notes to your remarks concerning check-out and apologize for the lengthy delay you come to experience. We are in the midst of retraining and hiring new staff where maybe this caused the delay. We appreciated your patience and hope for your kind understanding as we re-establish the level of service our staff and management take pride in to provide excellent service. Thank you Yours sincerely Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Ivanna on Mar 4, 2020
Dear Anonymous, Thank you for taking the time to publish your review on Expedia, your feedback is much appreciated and thank you for making Vanuatu your vacation destination and for choosing to stay with us at Iririki Island Resort & Spa. Warm regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Ivanna on Mar 4, 2020
Dear Anonymous, Thank you for taking the time to publish your review on Expedia, your feedback is much appreciated and thank you for making Vanuatu your vacation destination and for choosing to stay with us at Iririki Island Resort & Spa. Warm regards,

10/10 Excellent

Charlotte Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020
Response from Ivanna on Feb 24, 2020
Dear Charlotte, Thank you for your review. Warm regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort and people
I stayed for 4 nights, and had a great time. Rooms were clean and very comfortable. A lot of activities to do on the island and easy to take the ferry across to the main island. Only negative I have is the food at the resorts, it was very overpriced and not the best quality. I would have loved if they served more local dishes instead of imported foods.
Stayed 4 nights in Jan 2020
Response from Ivanna on Feb 22, 2020
Dear Anonymous, Thank you for taking the time to publish your review on Expedia, your feedback is much appreciated. I am pleased to see that you enjoyed your time in our little slice of paradise. Vanuatu is a fantastic destination with much to see and do. On the island, you can of course choose to do as little or as much as you like. Indeed, it is our staff that make the island a special place to spend some time; they will always do their best to make each interaction a positive and memorable experience. I have passed your feedback on to the Food & Beverage team, as this is certainly not the quality of service that is provided and for this, I apologise. Thank you for making Vanuatu your vacation destination and for choosing to stay with us at Iririki Island Resort & Spa. Warm regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Kind and friendly staff. Excellent foods and facilities
Stayed 4 nights in Feb 2020
Response from Ivanna on Feb 22, 2020
Dear Anonymous, Thank you for taking the time to publish your review on Expedia.com, your feedback is very much appreciated. I am pleased that you enjoyed your stay with us and made use of the amenities available to you; we have indeed been getting very positive feedback regarding our new menus. Thank you for making Vanuatu your vacation destination and thank you too for making Iririki Island Resort & Spa your home away from home. We look forward to welcoming you back! Warm regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
We can not fault our stay at Iririki, the accommodation, the staff, the food and the entertainment were all excellent. We can’t recommend it highly enough. To our waitress Kenet, you really made our stay so special, we love you beautiful girl, we’ll be back xx
Stayed 7 nights in Feb 2020
Response from Ivanna on Feb 22, 2020
Dear Anonymous, I am pleased to see that you enjoyed your time in our little slice of paradise. Vanuatu is a fantastic destination with much to see and do. On the island, you can of course choose to do as little or as much as you like. Indeed, it is our staff that make the island a special place to spend some time; they will always do their best to make each interaction a positive and memorable experience. Thank you for making Vanuatu your vacation destination and thank you too for making Iririki Island Resort & Spa your home away from home. We look forward to welcoming you back! Warm regards,

10/10 Excellent

Hamza, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at Iririki, There is a free 24 shuttle from resort to the city which was handy. Will recommend this resort for others!
Stayed 4 nights in Dec 2019
Response from Ivanna on Feb 22, 2020
Dear Hamza. Thank you for taking the time to publish your review on Expedia.com, your feedback is very much appreciated. I am pleased that you enjoyed your stay with us and made use of the amenities available to you. Thank you for making Vanuatu your vacation destination and thank you too for choosing to stay with us at Iririki Island Resort & Spa. I hope to be welcoming you back to our little corner of the Pacific in the near future. Warm regards,

4/10 Poor

Ranjini

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good view and location. No first aid kit easily available. My partner had a migraine and there was not even a simple headache medicine on the island. Transport service was terrible, the buggies are infrequent and xtrm are very slow to arrive upon your call. My female partner tried to
Stayed 2 nights in Dec 2019
Response from Ivanna on Feb 22, 2020
Dear Ranjini, Thank you for taking the time to publish your review on Expedia, your feedback is much appreciated. Reviews are very important to us. This is so we know where we can improve and where we have done well. Thank you for making Vanuatu your vacation destination and thank you too for making Iririki Island Resort & Spa your home away from home. We look forward to welcoming you back!

10/10 Excellent

Wei, Sydney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located just couple of mins boat ride outside the main island, quiet and great fercilities, the staff are very friendly. The complimentary boat ride is very convenient, the jetty is close to fruit market and shops. We had a great stay.
Stayed 6 nights in Jan 2020
Response from Ivanna on Jan 20, 2020
Dear Wei, Thank you for taking the time to publish your review on Expedia, your feedback is much appreciated. I am pleased to see that you enjoyed your time in our little slice of paradise. Vanuatu is a fantastic destination with much to see and do. On the island, you can of course choose to do as little or as much as you like. Indeed, it is our staff that make the island a special place to spend some time; they will always do their best to make each interaction a positive and memorable experience. Thank you for making Vanuatu your vacation destination and thank you too for making Iririki Island Resort & Spa your home away from home. We look forward to welcoming you back! Warm regards,