Ratings based on 60 Verified Reviews

4.1 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by william from St. Paul, MN

Lots of better choices in the Toulouse area

Posted Aug 17, 2016 on Hotels
Extremely odd location for a hotel, buried in a very strange industrial park and difficult to find.
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Dear William, we are sorry to know that you did not like the hotel location. The hotel is located in a vast shopping and business area. Nonetheless, we hope that you liked the hotel itself and we would be glad to welcome you again!
3 out of 5
by Michael from St. Albans

Great rate, OK location, slow WiFi.

Posted Aug 21, 2015 on Hotels
Reasonable hotel but with a great rate. Restrictive and slow WiFi. Firstly, the hotel was really difficult to find. It is part of an out of town industrial estate on the outskirts of Toulouse and not immediately obvious from the road. The location was fine for our purposes but others should take note. The hotel was clean if a little worn. One slight issue was there is a particularly pervasive smell of cigarettes. The biggest issue was the WiFi. They have their own filtering services that tries to break secure/encrypted connections to websites like google. This means that your browser reports that someone is trying to hack your connections and also means that apps such as google maps, gmail and play store do not work. Additionally, if you try to use an alternative search engine such as bing, the hotel filtering service tells you that you are potentially accessing an illegal site. Even if you navigate around these issues the WiFi is very slow.
Comment from Hotel Management
Sep 7, 2015 by jdp, Hotel Management
Dear Sir, Thank you for taking the time to write your comment, we appreciate it. We apologize for the wi-fi issues you encountered, and we want to let you know that all the filter-related issues you mentioned have been fixed. We hope to see you again at Octel!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL, USA

Wonderful!

Posted May 21, 2015
Pros: The staff and the room
Cons: Nothing I can think of
Location: Not much in the immediate area.
We were booking blind when we reserved our room here, and when we arrived we were more than pleasantly surprised, The room was very spacious, well decorated, and the bathroom was wonderful. Everything about this place is great, and I really enjoyed our stay. I only wish I could have stayed longer! The staff is very helpful and friendly.
Comment from Hotel Management
Jun 7, 2015 by Damien, Hotel Management
Your comment truly is heartwarming, and we are glad to see you enjoyed your stay here. We are looking forward to seeing you again at Octel!
4 out of 5
by Stephenson from Kent

Good Stopover when driving from UK to Spain

Posted Aug 7, 2013 on Hotels
A very nice, functional hotel and very good for a stopover which is half way from mid Kent en route to Alicante. It was very clean but we could not find air conditioning? However, it was not too hot in the room but would have benefited with aircon. Seemed to be plenty of places to eat locally. Would have been hard to find without a Sat Nav! WiFi was very good in the room. We are staying here again on our way back in 2 weeks.
3 out of 5
by fabricio

Posted Jul 6, 2017 on Hotels
Comment from Hotel Management
Jul 31, 2017 by jdp, Hotel Management
Monsieur, merci pour votre appréciation. Nous espérons avoir le plaisir de vous accueillir à nouveau.
4 out of 5
by Frédéric

Posted Jun 18, 2017 on Hotels
Comment from Hotel Management
Jun 26, 2017 by jdp, Hotel Management
Merci pour votre appréciation !
4 out of 5
by max

Posted Jun 13, 2017 on Hotels
bien accueilli , accueil sympathique . a l'écoute de la clientèle.
Comment from Hotel Management
Jun 26, 2017 by jdp, Hotel Management
Nous vous remercions pour votre agréable commentaire !
4 out of 5
by Anne-Valérie

Personnel accueillant et chambre propre

Posted Jun 5, 2017 on Hotels
Personnel accueillant et cordial. Studio relativement spacieux, propre.
Comment from Hotel Management
Jun 26, 2017 by jdp, Hotel Management
Nous vous remercions pour cet agréable commentaire !
5 out of 5
by bruno

This traveler left a rating score only Posted May 12, 2017 on Hotels
4 out of 5
by Eric

This traveler left a rating score only Posted Apr 30, 2017 on Hotels