Exterior

Reviews of Americas Best Value Inn & Suites Forest Grove Hillsboro

2.5 out of 5

Reviews

6.8
Rating 10 - Excellent. 188 out of 1002 reviews" "
Rating 8 - Good. 339 out of 1002 reviews" "
Rating 6 - Okay. 242 out of 1002 reviews" "
Rating 4 - Poor. 125 out of 1002 reviews" "
Rating 2 - Terrible. 108 out of 1002 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Carl

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Had good service and friendly staff. The bed was comfortable. Assigned room did not have fresh sheets or pillow slips, and was short one face towel. The staff quickly replaced them as needed. The security chain was broken. The toilet set cover was broken.
Stayed 1 night in Apr 2024
Response from Hotel Support on Apr 24, 2024
Dear Carl: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Clean room.
Stayed 1 night in Apr 2024
Response from Hotel Support on Apr 19, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

4/10 Poor

Joni

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Run down
Stayed 2 nights in Apr 2024
Response from Hotel Support on Apr 17, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly
Stayed 2 nights in Apr 2024
Response from Hotel Support on Apr 12, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve enjoyed my stay
Stayed 2 nights in Mar 2024
Response from Hotel Support on Apr 3, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had an swimming pool my god son loved
Stayed 1 night in Mar 2024
Response from Hotel Support on Apr 1, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

6/10 Okay

Kimberly

Stayed 1 night in Mar 2024
Response from Hotel Support on Apr 5, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

6/10 Okay

Derek

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot Tub out of order. Workout space a joke. And shower towels very cheap towels.
Stayed 2 nights in Mar 2024
Response from Hotel Support on Mar 11, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

4/10 Poor

Thomas A

Disliked: Staff & service, amenities, property conditions & facilities
Very basic motel; the heat in my room was not working so they gave me an extra blanket!
Stayed 1 night in Mar 2024
Response from Hotel Support on Mar 11, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

2/10 Terrible

kenneth

Disliked: Property conditions & facilities
When you arrive and find a queen mattress teetering on a full size box spring I really don’t know how to describe my feelings. It was enough for me to tell the girl at the desk about it and explain that I will refuse to pay for the second night as I could not sleep like that a second night. I will be contacting Expedia and this is just the beginning of my complaint. About all the issues on this trip. I will be making public comments against this Inn. But you will hearing more from me when I have looked over my credit card summary. Ken Sutherland
Stayed 2 nights in Feb 2024
Response from Hotel Support on Feb 26, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice but they were talking about some murderer that they were involved with? Loudly to other guests. The linen seemed clean, albeit, holy with cigarette burns. I checked for bedbug signs and saw none. Everything else seemed very old and dirty (you could tell it was wiped down but deeply stained and not taken care of) and I just never wanted to leave my room. I did feel safe but it was ultimately not a great stay with these things in mind and the fact that there must not be any soundproofing here.
Stayed 2 nights in Feb 2024
Response from Hotel Support on Feb 26, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Holly, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy..which helped becUse I was tired....
Stayed 1 night in Jan 2024
Response from Hotel Support on Jan 29, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

2/10 Terrible

seth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
There was a giant blood stain all over the mattress look like someone threw up on it also the room smelled funny it was totally gross I would like my money back
Stayed 2 nights in Jan 2024
Response from Front desk on Jan 19, 2024
Hi there Seth,We greatly apologies with any inconvenience for it seems this had been addressed by 3rd party as you stayed for days thank you

6/10 Okay

John

Business traveler, Traveled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Hotel Support on Jan 15, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

tanner

Traveled with partner
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Hotel Support on Jan 10, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

Nicolla

Stayed 12 nights in Dec 2023
Response from Hotel Support on Jan 10, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator
Stayed 1 night in Jan 2024
Response from Hotel Support on Jan 8, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Luiz

Stayed 1 night in Dec 2023
Response from Hotel Support on Dec 25, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

4/10 Poor

Don

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Hotel Support on Dec 21, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Emma

Stayed 1 night in Dec 2023
Response from Hotel Support on Dec 19, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Support on Dec 17, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Alberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Dec 2023
Response from Hotel Support on Dec 17, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Majestic

Stayed 1 night in Dec 2023
Response from Hotel Support on Dec 17, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

Kevin

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Support on Dec 17, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Minor problems, just small stuff.
The room was clean but had no coat hangers, the heater was a little sketchy ( I would have liked another blanket but I didn't ask for one) and there was just one role of TP.
Stayed 3 nights in Dec 2023
Response from Hotel Support on Dec 17, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Suitable
Stayed 1 night in Dec 2023
Response from Hotel Support on Dec 17, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

4/10 Poor

Corina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs an overhaul
The whole hotel needs an overhaul. Old carpet, damaged walls, everything feels "dirty". There was no shampoo or conditioner in the room. I was on the way to buy some, but stopped at the desk, just in case. The sweet young woman at the counter gave me some as she shivered in her winter coat in the reception area. It was missed when the room was cleaned.
Stayed 2 nights in Dec 2023
Response from Guest Relations on Dec 10, 2023
Dear Corina,Thank you for leaving us a review. We are glad that our front desk team member made a positive impact on your stay with us. However, we are disheartened that we were unable to meet all of your expectations. Our team will be sure to use your review as feedback for improvement. Please stay with us again so we can show you a true representation of our high standards.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Hotel Support on Dec 4, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

4/10 Poor

dawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 130 and was turned away from check in, when I came back 6 hours later I came into the lobby to 2 teenagers laying on couches barely clothed, and ignored me. The girl who checked me in was sketchy, to say the least, she barely spoke, had face tattoos, and had an attitude. The room itself was smelly like mold and body odor, the shower had surprisingly good water pressure and the bed was comfortable. In the morning the maids were in the hallway gossiping very loud and blasting Mexican music from their phones, not exactly the way I was hoping to awake. I was never so happy to be only staying somewhere for one night.
Stayed 1 night in Nov 2023
Response from Hotel Support on Nov 30, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

Peggy, Hillsboro

Liked: Cleanliness, staff & service
Older property but owners keep it clean and guests in check. I stay here every time I’m in town
Stayed 3 nights in Nov 2023
Response from Hotel Support on Nov 27, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

Lyle

Liked: Cleanliness
poor outside lighting, thugs hanging around at night, room was sufficient
Stayed 3 nights in Nov 2023
Response from Hotel Support on Nov 16, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

2/10 Terrible

Lane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Forest Grove Front Desk Team on Nov 14, 2023
we are sorry to hear your stay was not pleasant we ask all guest to relay any issues to the front desk of the hotel property to resolve ant issues thank you for your feed back

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was very clean and everything was great. Easy and fast checkin.
Stayed 1 night in Nov 2023
Response from Hotel Support on Nov 13, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

6/10 Okay

Diana

Liked: Cleanliness, staff & service, room comfort
Nice
My staywas short but pleasant. The staff were warm and pleasant The room was xlean and comfortable. There were a couple of minor things - that would be easybto resolve - only 1 light in the rioom - a bedside light would be great. -;qlthough i was alone - resevation was for 2 - only 1 wet of towels in the roo-; - last & only had hot water fr a minute in shower - then cold- it was about 830a -:suspect maid were starting laundry With that said - i would stay again if traveling g in that area
Stayed 1 night in Nov 2023
Response from Hotel Support on Nov 10, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

4/10 Poor

Lindsay

Business traveler
Disliked: Property conditions & facilities
Electrical plug ins are hard to use for electronics & the television controller is difficult no directions on how to use it we had a ripped window curtain as well. Staff friendly
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 31, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1
Very friendly and clean.
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 27, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

6/10 Okay

Ryan

Stayed 1 night in Oct 2023
Response from Hotel Support on Nov 13, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Charleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was really comfortable.
Stayed 2 nights in Oct 2023
Response from Hotel Support on Oct 23, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and comfortable beds. Clean and nice staff
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 20, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

6/10 Okay

Sern

Stayed 1 night in Oct 2023
Response from Hotel Support on Nov 6, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 16, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

Charles

Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 31, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

2/10 Terrible

Samuel

Stayed 1 night in Oct 2023
Response from Forest Grove Front Desk Team on Oct 26, 2023
we are sorry that your stay was not pleasant, We are always welcome to accommodate out guest the best we can any issues with room please report to the front desk staff.

10/10 Excellent

Charles

Stayed 1 night in Sep 2023
Response from Hotel Support on Oct 20, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly family oriented service. The woman who checked us in was kind and helpful. Hotel was clean and comfortable stay overnight. Didn’t get to use the pool but it was open and available. Walking distance to the grand lodge and other local attractions.
Stayed 1 night in Sep 2023
Response from Hotel Support on Sep 25, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service
I like the friendly staff but I always have to check the condition of the toilet and the locks on the doors and windows. The door and window was OK this time but the toilet would hardly flush and we didn't have all the usual towels and had to ask for more.
Stayed 1 night in Sep 2023
Response from Hotel Support on Sep 25, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where you felt improvement was needed. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

Jeremiah T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good value for the money. It's not overly fancy but it is clean and functional and the room is nice enough.
Stayed 2 nights in Sep 2023
Response from Hotel Support on Sep 18, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

Cody

Stayed 3 nights in Sep 2023
Response from Hotel Support on Oct 9, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

8/10 Good

Cody

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Hotel Support on Sep 18, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Support on Sep 18, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR