Ratings based on 325 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from San Jose, CA

Posted Feb 23, 2017
Pros: Clean. Met every one of our needs for a motel. Fantastic breakfast, free at that!
Cons: Plumbing might need more regular attention. Bathtub didn't drain the first morning. The toilet was slow in emptying.
Location: We are looking to buy property between Longview and Vancouver and east of I-5. Battle Ground was the perfect location for that activity.
The staff are quite responsive and very good at keeping patrons happy. They themselves are good natured and very welcoming. They work hard at their jobs. They all deserve a 100% pay raise!
1 out of 5
by A verified traveler from WA

Worst hotel experience

Posted Feb 6, 2017
Hairs on toilet and shower incl a used wash cloth and bar of soap in shower. Moved rooms and next smelled clean but hairs found on bathroom floor. Beds were so hard my body ached trying to sleep on it and walls are paper thin, heard neighbors TV all night. Front desk wanted to discuss room issue at checkout and was less than apologetic and somehow was making their lack of housekeeping my fault. Will never go back!
Comment from Hotel Management
Feb 9, 2017 by Renee, Hotel Management
I was so very sorry you had such a bad experience. After we discussed the issues and some retraining was accomplished I am confident this will not happen again. Your patience and understanding are to be commended and we look forward to your future visits to show you how much we truly care. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect place to stay when visiting family!

Posted Dec 30, 2016
I used the exercise room, the library and had a delicious breakfast each morning of our stay. So peaceful.
Comment from Hotel Management
Jan 2, 2017 by Renee - General manager, Hotel Management
So very glad you enjoyed your stay and hope the New Year brings you happiness and more time to travel!!
2 out of 5
by A verified traveler from oregon

3rd times a charm

Posted Dec 28, 2016
Pros: rooms were big, and it was nice there was a refrigerator and microwave.
Cons: more helpful staff, and make sure the rooms get cleaned?
Location: it was a good location for us as my daughter lives about 5 miles away.
I brought my elderly mother and brother to stay here. The first room we were given had people in it! That was a surprise for both of us. The 2nd room was all made up and I noticed a lump in the bed, I pulled out a dirty pair of socks, the bed had obviously not been changed. Finally the third room was ok, other then one of the 2 lamps did not work. its appears to be a nice hotel, but I didn't feel the staff was that sympatric about the situation that they put us in. it is not easy to get an 80 year old with bad knees up and down the hall way, she was exhausted by the time we were done....check in was awful, fortunately it went better after that. I still did not feel like they went out of their way to help us.
Comment from Hotel Management
Feb 9, 2017 by Renee, Hotel Management
We all are so very sorry for the confusion and delay in you getting your mother to her room. Thank you so much for letting me know your negative experience so I can be sure it does not happen again. Thank you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Beds

Posted Nov 17, 2016
The bed are very hard and uncomfortable. Even for daughter that is only 21.
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Thank you for letting me know about your stay. I have my housekeeping supervisor check the room you stayed in to have the beds checked. Many have just been replaced so I want to be sure this is not a new one that needs to be checked by the manufacturer. I appreciate your review and hope to see you and your family again. Take care
4 out of 5
by A verified traveler

Nice Stay

Posted Nov 16, 2016 on Hotels
A good room for a good price. Nice continental breakfast, good variety.
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Thank you for choosing our Battleground WA. location and so glad you enjoyed our Hot and Cold breakfast buffet. With the waffles and bacon, sausage and egg and yogurt and biscuits and gravy- there is something for everyone. Thanks again, Travel safe - hope to see you again
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Thank you so much for being our guest and for taking the time to leave a review. Hope your travels bring you our way again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2016
Clean and friendly staff. In the heart of Battleground, Washington.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Comfortable and convenient

Posted Nov 3, 2016
Loved the neighborhood. The staff was great, the bed was comfortable. We had the king jacuzzi suite. The jacuzzi was a little small for two, but we made due. Good tv and good breakfast too.
5 out of 5
by A verified traveler

Great experience

Posted Oct 31, 2016 on Hotels
Hotel staff were very friendly and accommodating.
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
EACH AND EVERY REVIEW IS APPRECIATED! Glad you enjoyed your stay and hope to see you again.