Ratings based on 467 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for a business stay.

Posted Aug 19, 2015
I'll use this hotel again. Nice facility and staff. Great job overall.
3 out of 5
by A verified traveler from Houston, TX

The Hotel with no parking

Posted Aug 12, 2015
Pros: The location of the hotel was convenient to local shopping and dining. And the rooms were nice with good TV selection and an indoor pool.
Cons: The parking situation should be improved immediately! Improving the shower set-up in the handicap rooms would increase safety as well.
Location: The location was very convenient located off I-5 with lots of stores and restaurants nearby.
We arrived to the Hotel at 2:30 in the afternoon, 30 minutes before check in time and were informed that the room would be ready in 30 minutes. We returned at 3:30PM and were told that the room was still not ready and we would be called when it was ready. We did not receive the call until after 6PM. Although we were told that the room was a handicap room, every time we showered the bathroom would flood due to the shower drain being the high point in the bathroom. On Friday night and Saturday night the parking lot was completely full since part of it was blocked for re-surfacing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 9, 2015
Jacob at the front desk was awesome!! We saw him handle a couple people unhappy and he was very calm and professional.
2 out of 5
by A verified traveler

Posted Jul 27, 2015
Bad smell when you enter into hotel, in bathroom water clogs in tub, bad odor from bed sheets. Hotel rooms are very old from outside it looks fine and on photos too but when enter it is very bad experience overall.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

nice hotel, very nice breakfast, bed was great

Posted Jul 20, 2015
Pros: Location, breakfast, bed, easy to operate A/C controls.
Cons: Do not leave floors slippery with Pine Sol. Definitely install low flow shower heads.
Location: Excellent location and close to Canby where my brother lives.
two things were an issue . 1. The floor was soaked with pine sol and the room had to be aired out before we could stay in it, and the bathroom floor was very slippery so I went over it with water and a bath mat. 2. The shower had all of the safety features and was very convenient, but the flow control valve could not regulated the water pressure, so the show was a huge water waster. Since we are from CA we are used to conserving water and turning on your shower that was running at least 4 gallons per minute was very unsettling. I would suggest installing low flow shower heads as changing the valve system would be very expensive. Excellent location and easy to access the hotel.
3 out of 5
by A verified traveler from l

great location but awful maintenance

Posted Jul 18, 2015
carpet is dirty and the bathroom was infested with ants, the personnel is great but they need to remodel it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice - Convenient

Posted Jun 29, 2015
Hotel Staff very service oriented and friendly. Hotel very clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good, quiet hotel in a restful place.

Posted Jun 20, 2015
Pros: The room I was in (214) was pretty well laid out. The bed was very comfortable. The bathroom was very large and nicely kept up. The room was clean.
Cons: There were some quirks . The ironing board (in closet) had a bent leg and it was in the way of clothes. The fridge froze anything left in it.
The staff was intelligent and interested. You can't ask for better. But the parking lot filled up and late arrivals have to search for parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Rosa, CA

Nice hotel in a very good location

Posted Jun 18, 2015
Pros: The staff.
Cons: The breakfast was good but after a couple days the very same items seems a little boring.
Location: The hotel is in walking distance to an excellent brewery.
The hotel is in walking distance to an excellent brewery. The staff is great however the location is a little outdated but still very clean and very well kept. I will definitely stay there again but I hope they have plans for a renovation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Roseburg

Excellent and relaxful

Posted Jun 15, 2015
After staying at a 2 star motel in Klamath Falls this hotel was so restful. Very clean and comfortable. I will stay here in the future. Really liked how I could walk a cross the road to a couple of nice places to eat.