Ratings based on 641 Verified Reviews

2.8 out of 5
44% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Hotel in bad section of city.

Posted May 24, 2017
TV in room inoperable. Parking spaces too narrow, not enough parking. Questionable people hanging around (prostitutes?)
Comment from Hotel Management
May 29, 2017 by Manager, Hotel Management
Thank you for taking the time to share with us your recent stay at our hotel. We apologize if we were not able to meet your expectations in terms of facilities and accommodations. We want to assure you that your comments are being taken seriously, passed on to our staff and addressed through continuous improvements to our accommodations and policies.
1 out of 5
by A verified traveler

Very noise during night

Posted May 23, 2017
We stayed on the first floor, it was very noise during night. Can barely fell asleep. We asked for the second floor, but the staff said all second floor apartments are booked. The air conditioning gave bad smell when blow the air. Won't recommend to anyone.
Comment from Hotel Management
May 29, 2017 by Manager, Hotel Management
Thank you very much for your feedback. We are very sorry to hear of the difficulties you experienced during your recent stay with us. It is our primary aim to give you a five star experience and it is disheartening to hear that this is not the impression we left you with. We hope that you will consider staying with us again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the Metro

Posted Apr 3, 2017
The room was ok for the price. The mattress was a bit wore. The blanket was burned by an iron so it was rough. We didn't pay for a high end place so it is what was expected
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
I am glad that you found the value and quality of our services worthy. Please know that your feedback is very important to us, we will do our best to make your next visit a better experience. We hope to have the opportunity to serve you again Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 1, 2017
I love it, for 60 a night is good. I will be back. Close to down town. The only problem it was far from the train. Other problem is too many people smoking around. I hate smoke.
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
It is wonderful to hear that you enjoyed your stay here in our hotel and you plan on staying with us. However, your feedback on the cigarette smoke will be reported to our management for evaluation. I assure you that this is addressed accordingly so we could serve you and all of our guests better moving forward. We hope to see you again soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2017
The room seemed a bit outdated but was mostly comfortable
3 out of 5
by A verified traveler

Posted Mar 30, 2017
Staff was nice, free coffee is great! The room was a warm place to sleep. The area is a little iffy if you plan to ride the train everywhere... overall, I was just happy to have a room to sleep in and didn't have to pay an arm and a leg for it.
2 out of 5
by A verified traveler from Oregon

Only if your desperate

Posted Mar 27, 2017
Pros: The room was as clean as was possible given the poor repair of the furnishings.
Cons: Complete remodel of the facility including all furnishings; staff training on hospitality and customer service.
Location: Good location, lots to do.
I would skip this hotel. Staff seemed borderline hostile and at check-in kept asking about additional guests even though I was alone. The venue itself seemed quite seedy. There were parties, shouts, screams, and thumps all night in the other rooms and I started to wonder if the hotel charged by the hour. The room, while mostly clean, was in terrible repair, with broken furniture, a cheap/flimsy mattress, and worn-out bedding. The shower was so weak it was unusable and I had to resort to a bath. I would not recommend this hotel unless your desperate, and even so, there are better alternatives.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent for what you pay!

Posted Mar 26, 2017
Pros: The staff listen to your genuine concerns.
I know you this inn is not comparable with Marriott Downtown, but I was fully satisfied for the price I paid.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Easy to find

Posted Mar 21, 2017
Lots of cops around, too much drama for me. But the room was fine.
1 out of 5
by A verified traveler

Damages and rudeness

Posted Mar 20, 2017
There was damage to the walls, holes in the sheets and blankets. When I went to complain staff didn't understand English and I was told "thank you, have a good stay" even after asking for new sheets because there was a stain on them. I have told everyone I know to never stay there.