Ratings based on 407 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

nice hotel

Posted Apr 19, 2017
nice, clean hotel. close to Multnomah Falls & shopping outlets. wi-if connection was great. complimentary breakfast is always a plus! would love to stay here again!
Comment from Hotel Management
Apr 20, 2017 by Loree Harrell - Guest Relations Director, Hotel Management
Thank you most kindly :). We appreciate you being here, and I am delighted that you enjoyed your stay in our hotel. Happy that you got out to Multnomah Falls (beautiful with all the winter water in it, isn't it?) and some great shopping in over at the Columbia Gorge Outlets. We will see you again the next time you're this way! All the best, Loree
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice comfortable stay

Posted Apr 7, 2017
My family and I had a good experience at this hotel. The staff is friendly, the room comfortable, ample parking and free breakfast. The cookies served during the evening hours were delicious. We would definitely stay again.
Comment from Hotel Management
Apr 7, 2017 by Loree Harrell - Guest Relations Director, Hotel Management
Delighted that we made your family welcome and comfortable, and that the soup and fresh-baked cookie service were enjoyed! We look forward to that next stay : ). All the best, Loree
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2017
Clean. Thoughtful staff. Fully stocked breakfast area. Pet friendly. Easy access to highway yet quiet.
Comment from Hotel Management
Apr 7, 2017 by Loree Harrell - Guest Relations Director, Hotel Management
It's amazing how quiet the hotel is with being so close to the freeway, isn't it? Thank you for staying with us and making the time to write, and I am glad that breakfast was enjoyed and your pup got to travel with you. We'll see you the next time you're our way! All the best, Loree
4 out of 5
Recommended
for Everyone
by A verified traveler from Clovis, CA

Clean hotel Indoor halls & stairs Comfortable beds

Posted Apr 3, 2017
Very comfortable and clean. Good breakfast, well stocked. Coffee was good and I normally don't like hotel coffee.
Comment from Hotel Management
Apr 7, 2017 by Loree Harrell - Guest Relations Director, Hotel Management
Hi, DeAnn! - very happy that you had time for a relaxed breakfast and that our coffee met your taste : ). Glad that you were comfortable, and we appreciate you making the time to review. We'll see you next time! All the best, Loree
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Good place to stay if you have a dog.

Posted Apr 2, 2017
Pros: Dog friendly.
Location: There is a huge off leash dog are 5 minutes away.
Clean quiet room with easy access to a potty spot for the dog. Adequate breakfast if you are in a hurry and cant get to a restaurant. Soft fluffy towels and comfortable bed.
Comment from Hotel Management
Apr 7, 2017 by Loree Harrell - Guest Relations Director, Hotel Management
Hi, Karen! Glad that your pup got to travel with and that you were both comfortable in the room. You're probably speaking of Thousand Acres / Sandy River Delta (next exit, east side of the river), which is a beautiful walk through fields and wooded areas by the river. We appreciate the Forest Service taking such good care of that environment for us. There is also a great walk through the fields by the dike and river just off the back of our property for that first morning stretch :). Glad you slept well and we look forward to seeing you again! All the best, Loree
4 out of 5
Recommended
for Everyone
by A verified traveler

Best national hotel chain option in Troutdale

Posted Mar 26, 2017
Pros: Overall good value for the price.
Cons: Nothing I can think of right now
Location: This is a good gateway for day trips into the Colombia River Gorge.
The room was clean, the free breakfast was complete, and the staff was very helpful and friendly.
Comment from Hotel Management
Mar 26, 2017 by Loree Harrell - Guest Relations Director, Hotel Management
Thank you! We appreciate you being here and making the time to write such a comprehensive review :). Glad you got out to the Gorge, and happy that we met your expectations and ours for your stay with us. See you next time! All the best, Loree
5 out of 5
Recommended
for Everyone
by A verified traveler

Large suite! Everyone was comfortable!

Posted Mar 26, 2017
The bathroom needed a little help but overall amazing stay!
Comment from Hotel Management
Mar 26, 2017 by Loree Harrell - Guest Relations Director, Hotel Management
Very happy that we made the whole crew comfortable in the room, and that your stay was amazing : ). Yes, the single bathroom in that double-sized three bed room can be awkward, but glad it didn't get in the way of a great stay. Thank you for making the time to review and we'll see you next time! All the best, Loree
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Inn like a Hotel

Posted Feb 25, 2017
We were very satisfied with this place for price. It's just like a hotel. When we come to Portland we will stay here again.
Comment from Hotel Management
Feb 27, 2017 by Loree Harrell - Guest Relations Director, Hotel Management
I am most glad that you were comfortable and welcome in our house. We'll take 5 out of 5 under any set of definitions : ). See you next visit! All the best, Loree
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice economical but elegant hotel

Posted Feb 18, 2017
Pros: Nice decorations in lobby. Quiet clean room.
Cons: More variety at breakfast. Spa was down for repairs. Exercise room could certainly use more varied equipment.
Location: Portland art museum was a short drive
For a work visit. "..""....".............".......good rate.
Comment from Hotel Management
Feb 18, 2017 by Loree Harrell - Guest Relations Director, Hotel Management
Glad you enjoyed your stay with us and that we made you comfortable! "More variety" isn't something we usually hear about breakfast with a rotating selection of meat and eggs daily, biscuits and gravy, waffles, breads, muffins, and danish, cereal and yogurt, fruit and juice : )... please feel welcome to let us know what we might add that you felt was lacking! The spa is out of service when the wind is blowing to keep debris out of the filters - regrettably the wind blows out of the Gorge often in the winter, and I'm sorry it wasn't available while you were here. Appreciate you making the time to write, and we look forward to seeing you again the next time you're our way! All the best, Loree
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Posted Feb 17, 2017
It is a good place to stop over if you are going to Eastern Oregon. The hotel itself is OK but it is a bit tricky to around especially at night. No much nearby the hotel within walking distance.
Comment from Hotel Management
Feb 17, 2017 by Loree Harrell - Guest Relations Director, Hotel Management
Thank you for staying with us and making the time to write - both are appreciated. The one way "horseshoe" of the frontage roads is a little awkward the first time through, but it does keep the truck stop out of our front yard : ) - I'm sorry it was uncomfortable for you. Dairy Queen is in our parking lot, and there's a great walk by the river along the dike just behind the hotel, but a car is certainly helpful otherwise. We hope to see you the next time you're driving through! All the best, Loree