Ratings based on 370 Verified Reviews

3.4 out of 5
68% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Oct 27, 2016 on Hotels
Good location for family.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Dear Guest, We want to thank you for sharing your experience during your recent stay with us. We value your opinion and always appreciate the feedback. Sincerely, Elizabeth Lionberger General Manager
4 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to fill out a survey regarding your recent stay at the Comfort Inn & Suites West. We are happy to hear you enjoyed your stay and hope to see you next time! Sincerely, Elizabeth Lionberger General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Brookings, OR

A good night's sleep.

Posted Oct 15, 2016
Pros: Staff
Cons: We didn't have more time to enjoy the pool or other amenities.
Location: Close to stores, restaurants, and convenient access to main highways.
When we arrived, we were greeted warmly by the staff. Check-In was simple and pleasant. After a relatively restful night we were greeted by an ample selection of fresh fruit, cereal, self serve waffles, eggs & sausage, along with fresh juice, coffee & tea. Over-all we were very satisfied with our stay.
Comment from Hotel Management
Oct 24, 2016 by Liz, Hotel Management
Dear Guest, We want to thank you for taking the time to complete a survey regarding your recent stay. We are glad to hear you enjoyed your stay! It's always nice to receive such positive reviews. We appreciate your kindness. Sincerely, Elizabeth Lionberger General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2016
Spacious room. AC was only thing that lacked. Great staff and close to restaurants
Comment from Hotel Management
Oct 17, 2016 by Liz, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to improve our facilities and to continue to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Elizabeth Lionberger General Manager Comfort Inn and Suites 503.643.9100
4 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Guest, We appreciate you sharing your experience and want to thank you for your business! Sincerely, Elizabeth Lionberger General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Longmont, CO

Friendly front desk, Glory

Posted Oct 2, 2016
Glory stayed after clocking out to help me get on the Internet, outstanding customer service!
Comment from Hotel Management
Oct 24, 2016 by Liz, Hotel Management
Dear David, We are pleased in hearing you were happy with the customer service provided! Our front desk agents work hard to accommodate our guests and will be happy to hear your words of praise. Thanks so much. Sincerely, Liz Lionberger General Manager comfortinn@mkmhotels.com
4 out of 5
by A verified traveler

Posted Oct 1, 2016 on Hotels
we asked for a handicapped accessible room, which the desk clerk said we had. Other than one bar at the shower, there was no accommodation. The toilet was so low that the handicapped person could only squat to use it. When we called the front desk, the clerk was very nice, but said that was all they had, and later called back and offered a suite instead, but we had just unpacked, so we refused. She called back the next day and offered a $20 discount.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Guest, We are sorry to hear the room didn't have all the accommodations you required. We will take that into consideration as we remodel our handicapped accessible rooms in the near future. Sorry for any inconvenience this may have caused you. We thank you for your business and for sharing your experience. Sincerely, Elizabeth Lionberger General Manager
3 out of 5
by A verified traveler

Cheap, clean

Posted Sep 26, 2016 on Hotels
Nice friendly staff, room is a bit dated, but kept clean and nice. Black bear diner was right across the street. Overall a nice stay.
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Dear Guest, We are happy to hear you enjoyed the overall accommodations provided during your recent stay. The staff is continuously working to improve our facilities and service. We appreciate your input and hope to see you next time! Thanks! Sincerely, Elizabeth Lionberger General Manager comfortinn@mkmhotels.com
5 out of 5
by A verified traveler

Convenient, comfortable, clean, friendly staff.

Posted Sep 19, 2016 on Hotels
Excellent! Thank you.
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business! Kind regards, Elizabeth Lionberger General Manager Comfort Inn and Suites
5 out of 5
Recommended
for Everyone
by A verified traveler from salem or

Posted Sep 19, 2016
Great room super clean good breakfast definitely coming back to this hotel
Comment from Hotel Management
Sep 21, 2016 by Liz, Hotel Management
Dear Maria, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we will use this information to do everything possible to continue to create an enjoyable experience for each of our guests. Thank you for your business! Sincerely, Elizabeth Lionberger General Manager Comfort Inn and Suites 503.643.9100