Ratings based on 104 Verified Reviews

3.4 out of 5
69% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Convenient location

Posted Dec 30, 2016
Pros: For the most part, it met our needs.
Cons: Quicker resolution of maintenance problems.
The staff was welcoming and pleasant, and our room was clean with comfortable beds. We checked in late on a Friday night and found that the light above the bathroom sink was not working. We reported that and the fact that the phone did not work on Saturday morning. The clerk at the desk said he would try to take care of those things and left a note that he'd fixed the light and the phone should be working. However, it was Monday before the light was repaired and the phone never worked. We did enjoy the breakfast each day and would stay here again.
Comment from Hotel Management
Jan 4, 2017 by Liz, Hotel Management
Dear Lynn, Thank you for sharing your experience regarding your recent stay with us. We are glad to hear you enjoyed the service and would like to apologize for the maintenance issues you experienced. I'm sorry it wasn't resolved immediately and will discuss with the staff how we can better handle that type of situation in the future. Sorry for any inconvenience this may have caused you. We appreciate your business. Sincerely, Elizabeth Lionberger General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Dec 13, 2016
It was nice that they put us in a room away from the traffic noise as we requested. The room was not bad, clean and had everything we needed. The only complaint would be the noise coming from upstairs. We heard a guy walking around or talking. The ceiling/floor may not be thick enough.
Comment from Hotel Management
Dec 19, 2016 by Liz, Hotel Management
Dear Guest, Thank you for taking the time to provide feedback in regards to your recent stay with us. We appreciate your input and are sorry to hear your rest was disturbed. Sorry for any inconvenience this may have caused you! Your business is very important to us and we hope to see you again! Sincerely, Elizabeth Lionberger General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Brookings, OR

A good night's sleep.

Posted Oct 15, 2016
Pros: Staff
Cons: We didn't have more time to enjoy the pool or other amenities.
Location: Close to stores, restaurants, and convenient access to main highways.
When we arrived, we were greeted warmly by the staff. Check-In was simple and pleasant. After a relatively restful night we were greeted by an ample selection of fresh fruit, cereal, self serve waffles, eggs & sausage, along with fresh juice, coffee & tea. Over-all we were very satisfied with our stay.
Comment from Hotel Management
Oct 24, 2016 by Liz, Hotel Management
Dear Guest, We want to thank you for taking the time to complete a survey regarding your recent stay. We are glad to hear you enjoyed your stay! It's always nice to receive such positive reviews. We appreciate your kindness. Sincerely, Elizabeth Lionberger General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2016
Spacious room. AC was only thing that lacked. Great staff and close to restaurants
Comment from Hotel Management
Oct 17, 2016 by Liz, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to improve our facilities and to continue to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Elizabeth Lionberger General Manager Comfort Inn and Suites 503.643.9100
5 out of 5
Recommended
for Everyone
by A verified traveler from Longmont, CO

Friendly front desk, Glory

Posted Oct 2, 2016
Glory stayed after clocking out to help me get on the Internet, outstanding customer service!
Comment from Hotel Management
Oct 24, 2016 by Liz, Hotel Management
Dear David, We are pleased in hearing you were happy with the customer service provided! Our front desk agents work hard to accommodate our guests and will be happy to hear your words of praise. Thanks so much. Sincerely, Liz Lionberger General Manager comfortinn@mkmhotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler from salem or

Posted Sep 19, 2016
Great room super clean good breakfast definitely coming back to this hotel
Comment from Hotel Management
Sep 21, 2016 by Liz, Hotel Management
Dear Maria, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we will use this information to do everything possible to continue to create an enjoyable experience for each of our guests. Thank you for your business! Sincerely, Elizabeth Lionberger General Manager Comfort Inn and Suites 503.643.9100
2 out of 5
by A verified traveler

Ick

Posted Sep 5, 2016
Non smoking? Smells like an ashtray. Not very clean, mold on the ceilings, shower curtain with body fluids on it, leaky shower wastes water, one lamp needed a replacement bulb or just didn't work , noisy scary elevator sounds like it might break.
Comment from Hotel Management
Oct 28, 2016 by Liz, Hotel Management
Dear Guest, We are sorry to hear you were not satisfied with your stay. We work hard to improve our facilities all while providing great service to our guests. Let me assure you that your concerns have been discussed and will be used to repair the issues you brought to our attention. Thanks for your business! Sincerely, Liz Lionberger GM
2 out of 5
by A verified traveler

The place was not worth the $$ I paid for.

Posted Aug 29, 2016
Pros: I had to fix the shower head while showering. It was loose and the water splashed over the shower curtain onto the floor, which I later wiped dry
Cons: Maintenance staff needs to step up.
Location: The location was convenient, but didn't feel safe. While in the parking lot, a police car pulled up to investigate an incident.
I expected more from the hotel for the price I paid for. However, the staff was professional and pleasant.
Comment from Hotel Management
Sep 2, 2016 by Liz, Hotel Management
Dear Guest, We appreciate you taking the time to fill out a survey regarding your recent stay with us. We will use this information to continue to improve our facilities as well as maintain our customer service. I have discussed the issues you experienced with our maintenance department and the problems will be addressed immediately. Sorry for any inconvenience this may have caused you. I do want to thank you for bringing these matters to my attention as we do not want this to happen again. Please accept our apologies. Sincerely, Elizabeth Lionberger GM
3 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Convenient Hotel by Beaverton

Posted Aug 6, 2016
Average hotel for around $125. Was dirty under the beds and the curtains were dirty too for some reason. Staff was nice, elevator sounded and felt rickety. Beds were comfortable enough and TV was flat screen. Nice marble counter tops everywhere! Kinda seemed like an older hotel refurb.
Comment from Hotel Management
Aug 9, 2016 by Liz, Hotel Management
Dear Lamar, Thank you for taking the time to share your experience regarding your recent stay. We are happy to use all feedback to improve future stays for all of our guests. Thanks for bringing these matters to our attention and we hope to see you next time! Elizabeth Lionberger GM
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Wow

Posted Aug 6, 2016
Beautiful room, super clean! Most wonder stay I had. Great staff members
Comment from Hotel Management
Aug 18, 2016 by Liz, Hotel Management
Dear Brenda, We are glad to hear you enjoyed your recent stay with us at the Beaverton Comfort Inn & Suites. Thank you for taking the time to share your experience. Hope your summer is going great! Sincerely, Elizabeth Lionberger General Manager