Posted Dec 30, 2016
The staff was welcoming and pleasant, and our room was clean with comfortable beds. We checked in late on a Friday night and found that the light above the bathroom sink was not working. We reported that and the fact that the phone did not work on Saturday morning. The clerk at the desk said he would try to take care of those things and left a note that he'd fixed the light and the phone should be working. However, it was Monday before the light was repaired and the phone never worked. We did enjoy the breakfast each day and would stay here again.
Comment from Hotel Management
Jan 4, 2017 by Liz, Hotel Management
Thank you for sharing your experience regarding your recent stay with us. We are glad to hear you enjoyed the service and would like to apologize for the maintenance issues you experienced. I'm sorry it wasn't resolved immediately and will discuss with the staff how we can better handle that type of situation in the future. Sorry for any inconvenience this may have caused you.
We appreciate your business.