Ratings based on 328 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from mass

Nice room, stay away from the pool!

Posted Jan 23, 2016
At first glance this is a nice hotel. The room was spacious and clean, it is in a great location, and they have a free breakfast their pool area is unfortunately not properly maintained. The hot tub was so dirty and under chlorinated we got a bacterial infection in the hair folicles on our torso's and were put on antibiotics. After leaving the doctors office I contacted the hotel but have yet to hear back... I will never go back again.
1 out of 5
by A verified traveler

hotel en rénovation non annoncée

Posted Jan 11, 2016
Pros: rien
Cons: rayer cet hotel de votre liste. J'aurais aimé un remboursement
Location: bien pour le magasinage comme tous les hôtels du coin
bruits, malpropreté, accès impossible au hall de l'intérieur et de la piscine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2016
Nice hotel close to Freeport stores. The room was clean and roomy.
Comment from Hotel Management
Jan 8, 2016 by Jeff, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Hutchins Sales Manager Comfort Suites, Freeport (207) 865-9300
4 out of 5
Recommended
for Everyone
by A verified traveler

A OK

Posted Dec 31, 2015
Excellent staff, rooms slightly worn but clean and comfortable
Comment from Hotel Management
Jan 9, 2016 by Jeff, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Hutchins Sales Manager Comfort Suites, Freeport (207) 865-9300
3 out of 5
Recommended
for Families
by A verified traveler from Maine

Comfortable enough, but nothing special

Posted Dec 30, 2015
Pros: Easy location off the interstate. The pool was nice with a big wall of glass to look outside at trees.
Cons: Heating and bedding.
Location: It was a little out of the way of shopping, but there were two fantastic restaurants nearby-Thai across the street and Buck Naked Bbq very close by.
We met up with our daughter for a Christmas weekend. Freeport was about halfway between us and this hotel had "suites" so I thought it would be big enough for all of us to be comfortable. I had expected a little bigger and nicer, but it was adequate and did have a mini fridge. I should have tried to find a room with separate bedrooms. The beds were fairly comfortable at night but we all woke up a little stiff with aches backs. the room was very cold when we got there but did warm up eventually, but the bathroom never did and we couldn't find a way to keep the door propped open enough to heat it up well. We all took long hot showers but we dried off and got dressed fast!! We stayed two nights so we did have the luxury of having the pool and hot tub all to ourselves one afternoon. Unfortunately it closed earlier than posted so we couldn't get in it the first night. Breakfast was just ok. It said hot breakfast, and did include some bacon and some pre made egg patties, but, once again I was thinking it would be a complete hot buffet. Not a lot to choose from but it was a pleasant dining room and was adequate to give us a bite to eat before adventuring/shopping.
Comment from Hotel Management
Jan 8, 2016 by Jeff, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Hutchins Sales Manager Comfort Suites, Freeport (207) 865-9300
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to my doctor.

Posted Dec 17, 2015
Location: Doctor, L L Bean close.
Staff extra friendly and helpful. Good Thai restaurant across the street. Good breakfast with nice attendant.
Comment from Hotel Management
Dec 21, 2015 by Jeff, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Hutchins Sales Manager Comfort Suites, Freeport (207) 865-9300
4 out of 5
Recommended
for Everyone
by A verified traveler

shopping

Posted Dec 12, 2015
Pros: Friendly staff
Location: Go to Conundrum for dinner! It is fantastic!
Great location, close to shopping and restaurants.
Comment from Hotel Management
Dec 20, 2015 by Jeff, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Hutchins Sales Manager Comfort Suites, Freeport (207) 865-9300
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2015
Pros: Very good breakfast and staff.
A little loud because of the 2 main highways close to it.
Comment from Hotel Management
Dec 19, 2015 by Jeff, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Hutchins Sales Manager Comfort Suites, Freeport (207) 865-9300
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Good family space

Posted Nov 23, 2015
Pros: Beds, breakfast,
Location: Shopping
Good pool. Comfortable beds. Good breakfast. Easy access from the interstate.
Comment from Hotel Management
Dec 20, 2015 by Jeff, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Hutchins Sales Manager Comfort Suites, Freeport (207) 865-9300
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2015
went to Freeport for a Christmas shopping trip hotel was located very close to everything,shopping and resturants
Comment from Hotel Management
Dec 19, 2015 by Jeff, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Hutchins Sales Manager Comfort Suites, Freeport (207) 865-9300