Ratings based on 94 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Value!

Posted Oct 27, 2016
Pros: Room clean, staff friendly & courteous, fitness room, pool, frige & micro in room. What more could I ask for at this price?
Cons: There was nothing we did not like about this hotel. It gave us all we needed and the price was very reasonable.
Location: Good location. Right across parking lot of Vancouver Mall. Target & other stores very close also.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to complete our online survey! We really appreciate your feedback and we are thrilled you enjoyed your stay! Hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Loved the bath tub spa

Posted Oct 25, 2016
Loved the bath tub spa to relax and warm up in after being out in cold. Rooms spacious and comfortable!. Close to restaurants and shopping.
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you so much for you kind words! We are so happy that you enjoyed your room and also the location for our hotel. We hope to see you again soon! Thank you again, your feedback is greatly appreciated!
3 out of 5
by A verified traveler from US

Room was in very bad condition, and very bad smell

Posted Oct 22, 2016
Pros: The staff was good.
Cons: Room conditions
Location: Shopping Mall located near
Nearest shopping mall and the staff was good overall won't stay here again
Comment from Hotel Management
Oct 24, 2016 by General Manager , Hotel Management
On behalf of the entire staff we would like to apologize for failing to exceed your expectations. I have addressed your concerns with my staff and we are taking steps to improve our room condition. We do hope to see you again so that we can provide you with a better experience. Thank you again for providing us with this valuable feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice... convenient. .. clean. .. comfortable

Posted Oct 17, 2016
I only stayed one night but was impressed from arrival to departure. Quick and friendly check in, a clean and comfortable room that overall was quiet (heard some brief talking in the hall right about midnight as I was going to sleep). The breakfast was fully stocked in a large room (I'd suggest a sign in the lobby hallway pointing towards and indicating the breakfast room). Check out was quick and friendly. I would definitely stay here again.
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to complete our online survey! We are so happy you enjoyed your stay and we appreciate your kind words! We do apologize for the noise issues and I ensure we will do better next time! Thank you again for your kind words!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tukwila, WA

Quiet Work Base

Posted Sep 22, 2016
Pros: Location, spacious, quiet, clean.
Cons: Update some of the equipment in the hotel. Otherwise, a good place to stay.
Location: Right next to Vancouver Mall, and I205 onramps.
This hotel was a pleasant surprise. I had to work out of the room for two days, and it was quiet, close to whatever I needed and roomy. The breakfast was great. The hotel itself is a little worn down, and I was disappointed that the sole treadmill in the exercise room was broken, and that despite the custodian coming to work on it, my television remote never worked correctly. It's a little off the beaten path, but definitely, a place I will consider again.
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to complete our online survey. We are so sorry for the maintenance issues during your stay and I have reported this to our maintenance supervisor so we get these issues handled. We hope to see you again soon so that we can provide you with a better stay!
3 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Posted Sep 4, 2016
Pros: The room was clean, and the air condition work good, and also the breakfast was good.
The cost was too high for the room, other than that the room was clean and the food was good.
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are glad you enjoyed the breakfast and other accommodations. We hope to see you again soon!
5 out of 5
Recommended
for Couples
by A verified traveler from Portland, Oregon

Exoerienced As Promised

Posted Aug 30, 2016
Pros: nice in room jacuzzi, good morning spread, swimming pool, whirl pool,
Cons: fix in room fridge
Location: quiet on a dead end.
went to the Journey concert @ Near by Amphitheatre
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. I will make sure we take a look at the fridge, thank you for letting us know. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clarkston, Wa

nice hotel. close to the mall and good breakfast

Posted Aug 20, 2016
Location: good shopping and good dining choices
we stayed two nights. used the pool and ate breakfast there two mornings. we were very satisfied
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are so glad the location worked for your trip. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2016
Travelling with my father whom is elderly. Everything was wonderful even the great breakfast. Very helpful staff.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Thank you so much for your kind words. We really appreciate your feedback. Hope to see you again soon.
2 out of 5
by A verified traveler from Vancouver

Wouldn't stay here if I had to

Posted Aug 9, 2016
Charged extra fees, poor Internet, gross breakfast, pool was milky colored, bums hung around the smoker ashtrays outside, Adult store across the street, and add so on. Ick!
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of the entire staff I apologize for the issues you had on your stay. This feedback is important and we will work hard to improve in these areas. I have spoken with my maintenance staff to deal with these issues and will get them resolved. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Vancouver.