Ratings based on 642 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin TX

Family visit

Posted Feb 11, 2017
I've stayed here many times but this time I left my hotel room a bit later (10:00 am) and when I returned that evening my room had not been cleaned , no fresh towels and the bed was not made. I was very surprised The staff was apologetic but since it was paid through Expedia there was nothing they could do
Comment from Hotel Management
Feb 14, 2017 by Jen, Hotel Management
Sire, we noticed that you were a Marriott Rewards member and did issue additional points from your stay. We apologize that you room was not serviced while you were out for the day. We have shared your experience with our housekeeping staff to ensure that this is an isolated incident and corrected moving forward. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from denver

Comfy

Posted Feb 4, 2017
Basics are met easily here. Problem arises if one desires a cocktail after 10 pm. Only one elevator works and is very slow. Other than these minor annoyances it's a great place.
Comment from Hotel Management
Feb 8, 2017 by J, Hotel Management
Thank you for choosing to stay with us! While it is true that our bar closes at 10pm nightly, the beverages it offers are tasty and can be used a springboard to start your night. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Corona, Ca

Close to shopping,

Posted Jan 25, 2017
Noisey heating /AC unit but overall a nice place to stay.
Comment from Hotel Management
Jan 26, 2017 by Josie, Hotel Management
Thank you for choosing to stay with us. We apologize about the ac unit in your room, we will have Engineering take a look at that right away!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jan 6, 2017
I was originally staying at the hotel for four nights but ended up extending the stay for a further four days. The staff were pleasant however other than the male reception staff member they did not provide any information on the facilities available or bookings. Also if you didn't allow housekeeping in early sometimes at 7am then your room didn't get cleaned that day
Comment from Hotel Management
Jan 10, 2017 by Host, Hotel Management
Thank you for staying with us! We are pleased to hear that it was to your liking.
5 out of 5
by A verified traveler

Posted Dec 31, 2016 on Hotels
Great front desk customer service
4 out of 5
by cristina

Posted Dec 29, 2016 on Hotels
The hotel was very nice, clean and employees were all very kind. I was just a little disappointed that there wasn't a complimentary breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2016
Don't like lumpy pillows No coffee in lobby sink hot water took a long time to get hot
Comment from Hotel Management
Dec 28, 2016 by Jennifer, Hotel Management
Our apologies that you found the pillows not to your liking, we would have been able to provide other ones had we known and we do have Starbucks coffee available for purchase in the Bistro, we are sorry if that was not expressed to you during your stay. We do apologize for any and all inconveniences you encountered with us. We hope with a visit back to the area you will give us another chance.
5 out of 5
by A verified traveler

Clean and friendly

Posted Dec 19, 2016 on Hotels
Staff very courteous and helpfull. Great place to stay and good value.
5 out of 5
Recommended
for Everyone
by A verified traveler from albany Oregon

Nice, Always Updated

Posted Dec 13, 2016
Close to huge mall, good shopping and restaurant. This hotel is clean and always updates!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Close to tons of shopping and restaurants

Posted Dec 12, 2016
Pros: Price, room comfort
Cons: nothing
Location: Very near a bunch of restaurants and the Clackamas Town Center
My husband and I used this hotel as a home base for a weekend of shopping and a show in town. It is a reasonable driving distance from Portland proper, without the hassle of the downtown prices or paying to park your car. This is the second time that we have stayed in this hotel and it's clear that some major upgrades have taken place in the last few years. The room is really comfy and clean - no complaints on that front. The staff seemed friendly. We made use of the gym and Jacuzzi - both clean and comfortable, with the personal TVs in the gym being a nice touch. Great hotel for the price.