Ratings based on 1,203 Verified Reviews

3.5 out of 5
70% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, but noisy.

Posted May 20, 2017
The room was comfortable, clean and pleasant. The staff was helpful and friendly. The only drawback was that I could hear the noises from the other rooms and it was a bit noisy.
Comment from Hotel Management
May 24, 2017 by General Manager, Hotel Management
We are so happy our staff was great to you and helpful during your stay. We are sorry about the noise and we are working hard to see what we can do to get this corrected. I understand your frustration but we appreciate your feedback. We hope to see you again soon. Kind Regards, Taylor C. General Manager
2 out of 5
by A verified traveler

Posted May 19, 2017
It was okay to pull over and grab a few hours of sleep... the breakfast bar was pitiful.
Comment from Hotel Management
May 24, 2017 by General Manager, Hotel Management
We are sorry you didn't enjoy our breakfast but we appreciate you letting us know. We do hope to make changes to provide a better service to our future guests. Thank you again for your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from Lakewood, CA

Fair Value for the money

Posted May 18, 2017
Pros: location was convenient and fairly priced
Location: we were in the area to visit friends
I found the hotel to be comfortable and given the price for a room an appropriate value for the money.
Comment from Hotel Management
May 24, 2017 by General Manager, Hotel Management
We are so glad you enjoyed our location and our price worked for you. We appreciate your feedback and are working hard to make even more improvements. We hope to see you again soon so we can provide you with an even better stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage, AK

Posted May 11, 2017
Cons: It would be nice to have an elevator. I can't believe I am complaining about the water pressure, but it hurt my face to put it under the shower head.
This is a good location, good value for the money.
Comment from Hotel Management
May 24, 2017 by General Manager, Hotel Management
We appreciate your feedback and letting us know how we did. We are sorry the water pressure was to hard for you and I'm having my maintenance look into this issue. We appreciate you letting us know. Thank you again and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Was in a quiet location

Posted May 11, 2017
Had no problems liked the waffles. Was able to get a nights rest
Comment from Hotel Management
May 24, 2017 by General Manager, Hotel Management
Thank you so much and we are thrilled you had a great stay. We are so happy you got a good nights rest and that is something we pride ourselves on. Thank you again for the feedback and we hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convient, and close to the highway.

Posted May 6, 2017
It was clean. Staff was friendly. It was good for a stop on the road, close to the highway.
3 out of 5
by A verified traveler

Old, no elevator to second floor

Posted May 4, 2017
Hotel easy to find and great location at Vsncouver Mall. Staff really good. Hotel is old and had no elevator. Staff found us a room on first floor but not what we had requested. Rooms are large just very old. Bed kinda soft and lumpy but linens soft and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel next to shopping and eateries.

Posted Apr 19, 2017
My stay was quiet and comfotable. The only disappointing part of my stau was the Jacuzzi was down for maintenance for the first couple days.
4 out of 5
Recommended
for Everyone
by A verified traveler

Expedia messed up my reservation. Had to wait 2.5

Posted Apr 18, 2017
I had to wait two and a half hours before I could get into my room because Expedia messed up my reservation. I was very tired and upset but the stuff at the hotel was totally awesome try to make a bad situation better.
2 out of 5
by A verified traveler from WA

Days in

Posted Apr 11, 2017
When we got there, staff told us that pool and hot tub is closed, which made my kids very upset. Mattresses are very firm. Breakfast socks and not enough for all the people that stay there. Most of the rooms filled with weed smoke even though it's none smoking hotel.will never stay here again.