Posted Oct 10, 2016
Hotel was nice
Staff not very helpful when it came to eating as a family in their restaurant/lounge area
They didn't seem prepared to serve families
No children menu and when we asked for menus that were offered in rooms the restaurant and front desk didn't have any idea
All staff did it seem to want to go out of their way to help. We left ate somewhere else. Bummer when you have 6 kids and a baby.
House keeping knocked at door at 8:30 to clean out room. When we told them we weren't ready to leave yet they asked us when we were going to check out! Nice place, nice rooms, nice pool, nice location but staff didn't seem professional or happy to help.