Ratings based on 1,577 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice and comfortable hotel. Not near downtown city

Posted Jul 24, 2016
Perfect rooms. Breakfast a bit to noisily and caotic.
4 out of 5
by A verified traveler from BC

Walking distance to Washington Square Mall

Posted Jul 23, 2016
It's just Normal Hotel. Would not pay $ 287 per night again.
4 out of 5
by A verified traveler from Vancouver, BC, CA

Location next to shopping mall

Posted Jul 21, 2016
Pros: the location and how spacious was room
Cons: minor fixing needed, like door handle at the room door.
Location: Next to Washington Square mall and can easily access the highway
Friendly staff and awesome breakfast. We checked late and the attendant was quick and very helpful.
5 out of 5
by A verified traveler

Posted Jul 19, 2016
Great hotel. Friendly services and awesome breakfast! Close to mall and shopping area.
5 out of 5
by A verified traveler from Denver, CO

Staff was very helpful

Posted Jul 11, 2016
Comforting! Appreciative! Relaxing! Staff was very knowledgeable. ...
5 out of 5
by A verified traveler from Everett, WA

Mini getaway

Posted Jul 10, 2016
The hotel is in a great location! Very close to the mall and other stores, and is right off of the freeway, which is very nice. The room is pretty big just for a standard room, and has convenient room amenities such as a mini fridge and microwave, which is very handy when traveling with children. The free wifi, free hotel parking, continental breakfast, and managers reception are a bonus! Usually continental breakfast at hotels are a joke, but here it's actually pretty good! We didn't get a chance to attend any of the managers reception (free beer, wine, and appetizers), since we were never back in time for it, but I'm sure it's good too. The staff that we've encountered were super nice as well. We were always greeted when we walked in and walked out of the hotel. Overall, I would definitely recommend this hotel, and we will definitely be staying here again whenever we take a trip back to Portland!
4 out of 5
by A verified traveler

The staff was super friendly!!!

Posted Jul 9, 2016
We enjoyed our stay here. The staff was super friendly and accommodating. Facilities were descent. Only complaint was our room was hot at night, the air conditioning didn't seem to work very well.
3 out of 5
by A verified traveler

Posted Jun 23, 2016
My stay was fine, except for the bed. The bed was a bit soft for my back. The room was clean, quiet and comfortable.
4 out of 5
by A verified traveler from Newberg OR

Great for a staycation

Posted Jun 14, 2016
Embassy Suites by washington square mall is well located close to restaurants , shopping, and highways. We stayed for a night to get away while not having to leave town, and it was a good experience. The room we had was a corner suite and very spacious. We had hoped for a large bathtub as other hotels of similar quality have, but that was not the case. The room had a tub but it's a bit shallow for an adult. We also had trouble with the Internet connection, as in the bedroom area the signal was very weak. I have a feeling this was due to the location of the room in the building, as we have stayed in other rooms before and had no issues with Internet accessibility. We really enjoyed the new snack bar ehich was well stocked with goodies and drinks, including a sizable selection of oregon craft beers. Overall I would strongly recommend this hotel as a great place to stay with lots of amenities for both business and pleasure.
5 out of 5
by A verified traveler

On work meeting

Posted May 18, 2016
Very nice ,clean and updates fantastic Looks brand new.