Posted Jan 11, 2017
We stayed for 2 nights, and this was our second stay. Our first stay was 3 nights. First the room was ok, but it's not carpeted so it was COLD. Also, they advertise a "continental breakfast", well there was hardly anything continental about it. It was oatmeal packets, hot water, and coffee. Some granola bars and pre-packaged small muffins. I travel a lot, and when I see continental breakfast I think fruit, cereal, milk, juices, eggs, waffle makers. It was very disappointing - especially since I travel with my 5 year old and rely on an easy morning. I pay extra for the convenience of a continental breakfast - it was bad. Also, we did not get any maid service, not once in 5 days total. We won't be staying there again, we only did so because my husband travels for work and it was close to his location. We found a better hotel for cheaper within 2 miles with maid service and a real breakfast. Also, they allow dogs on the property so we were awoken at 4 am (5 year old included) by a loud, large dog barking for 3 hours straight!
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
We appreciate you being our guest and providing your feedback. We are pleased our location was convenient for your needs. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. I am sorry if our staff did not communicate our weekly housekeeping service program and for any inconvenience this may have caused. Thank you again for your feedback, and we look forward to welcoming you back soon.