The front desk staff was extremely helpful, friendly, accommodating, respectful. Each listened to our requests with attentiveness. Pam & another (don't know her name) wished us a safe trip home.
On the other hand, I was shocked at the dirty everything. Once I found the phone wall connection, I was disgusted by the dirt behind the nightstand. The phone was particularly filthy. I used a Lysol wipe it & was astounded by the dirt that covered its surface. The bathroom floor corners included loose hairs & dust. The mattresses sunk in the center. The hot plates were burned.
Once we arrived into our room & discovered the filth, we preferred to check out, but because we paid Expedia, receiving a refund was not possible, although I called them.