Ratings based on 1,055 Verified Reviews

3.6 out of 5
70% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Front desk staff were great and so friendly

Posted Mar 3, 2018
Pros: Quiet, good breakfast, easy to get to
Location: Lots to do in downtown Portland.
Great quiet place to stay. Grandkids loved it, loved the pool too. Easy access to downtown Portland and all it has to offer.
Comment from Hotel Management
Mar 15, 2018 by Paul, Hotel Management
Thank you for your review. We value your input. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from westbrook

Posted Feb 28, 2018
Very comfortable and very clean convenient and friendly staff
Comment from Hotel Management
Mar 15, 2018 by Paul, Hotel Management
Thank you for your review. We value your input. We hope to see you again.
3 out of 5
by A verified traveler from ct

Ok hotel, nothing special

Posted Feb 19, 2018
The rooms were old and walls were pretty banged up. Beds were clean and shower was clean but carpets had a few spots. Gym was horrible, only two weights and really strange carpeting on the ground, hardly any equipment working properly. Over all the lobby looks nice from afar but up close everything needs new paint etc. also it’s really odd that they offer you a free Whoopi pie at check in. Kind but out dated.
Comment from Hotel Management
Mar 15, 2018 by Paul, Hotel Management
Thank you for your review. We value your input. I have voiced your concerns to the GM, and home office on upgrades. We do have renovations thru the winter.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

nice

Posted Jan 26, 2018
Nice place with lots of shopping and restaurants nearby. The pool was really nice as well
Comment from Hotel Management
Feb 6, 2018 by Peter, Hotel Management
Thank you for staying with us here at the Fireside Inn Portland, hope to see you again since you enjoyed your stay.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jan 25, 2018 on Hotels
Comment from Hotel Management
Mar 16, 2018 by Paul, Hotel Management
Thank you for your feed back.
5 out of 5
by A verified traveler

Posted Jan 24, 2018 on Hotels
Comment from Hotel Management
Mar 16, 2018 by Paul, Hotel Management
Thank you for your feedback
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 13, 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Affordable with comfortable clean rooms

Posted Jan 9, 2018
Room was comfortable keurig available for quick morning coffee. Fitness center had options for cardio as well as resistance training. The sauna was out of order. Staff were friendly and check in was accompanied with a complementary local “pastry” (Whoopie pie)
Comment from Hotel Management
Jan 22, 2018 by Peter, Hotel Management
Thank you for staying with us, hope to see you again.
4 out of 5
by lillian

Goodenuff

Posted Jan 2, 2018 on Hotels
KEy wouldn’twork multiple times. Front desk and Hofstra stuff very friendly. Hotel, rundown and hallways chilly. Room clean and warm.
Comment from Hotel Management
Jan 4, 2018 by Paul, Hotel Management
Sorry about the key issue. We did have a problem with the company. We had to balance hotel guest security as are first priority. Happy to see that are staff was able to accomidate your entry to the room to there best of there ability in this type of unenforceable situation. Thank you for letting us know of your experience. Your comments have been forward to the GM.
4 out of 5
by colleen from Portland ME

Posted Jan 1, 2018 on Hotels
beside the room being freazing cold and blankets as thin as sheets ..the bathroom had mold on ceiling shower ..