Ratings based on 641 Verified Reviews

3.7 out of 5
73% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
3 out of 5
by A verified traveler

Adequate

Posted Dec 17, 2016 on Hotels
The hotel was perfectly adequate if you had a car and this was your place to lay your head. actually, the bed was awful. Glad we were only there for 2 nights. The location had nothing to offer unless you drove into Portland which was about 5 miles. We only engaged with 2 staff of the hotel and they were very pleasant and helpful. This place was fairly clean but needs a massive makeover, particularly the bathroom where the tub is rusted out and the room generally has seen better days. I was grateful for the relative cleanliness tho since I've stayed in frightening hotels. This one I didn't fear bugs, for example.
4 out of 5
by A verified traveler

Convenient to the city.

Posted Dec 17, 2016 on Hotels
The hotel was very welcoming. The room was clean, but needed painting. Free WiFi was a bonus. Everyone helpful and friendly.
4 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
nice indoor pool
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2016
We thought the hotel was good, but a little dated. The staff was first rate though.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 28, 2016
Facility was nice. Great breakfast. Staff very friendly. Room had a strange odor. Overall a great stay. Pool area very nice and clean. Spa area was relaxing.
Comment from Hotel Management
Nov 29, 2016 by Paul,, Hotel Management
Thank you for nice response. Are staff take great pride in there jobs. I will pass on your reply to them. Hope you have a great Holiday. We look forward to see you in the future.
5 out of 5
by A verified traveler

clean and enjoyable

Posted Nov 3, 2016 on Hotels
When we checked in on the 10/26/16 the staff was very friendly and proficient and the ladies at the desk made the check portion of our stay fantastic. The housekeeping staff was very friendly and the staff that worked in the lounge and the onsite restaurant were great.
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. V/r Paul Schauber Guest Service Manager
4 out of 5
by A verified traveler

Posted Oct 27, 2016 on Hotels
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank you for your review. We are actively doing renovations to the property. We hope to see you again. V/r Paul Schauber Guest Service Manager
1 out of 5
by A verified traveler

Worst hotel ever.

Posted Oct 27, 2016 on Hotels
Actually found a hair on the bar of soap inside the box. Carpet so threadbare I was afraid to walk on it in bare feet.
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Regards, Paul Schauber Guest Service Manager
3 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Front desk clerk was expressionless. Not unfriendly but nor was she warm and welcoming. Very curt responses to simple questions.
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to write your review of our property, your comments are very much valued. I have spoken to the staff and Front Desk Manger directly. I assure you this concern will no longer be an issue upon checking-in to our hotel. V/r Paul Schauber Guest Service Manager