Ratings based on 467 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified traveler from Portland, Maine
Near freewayPosted Oct 2, 2015
Requested poolside room 4 months ago. Given room freeway side next to an entrance door that slammed with a huge "bang" starting at 5:30am to wake us up. Staff was nice, but black mold in tub/shower and a dirty towel on floor when we checked in started our two day stay on a bad note and it didn't get any better. Will definitely not use this chain again.
by A verified traveler
Posted Sep 22, 2015
Pros: Easy access
Cons: Needs updating and clean up
Location: Only passing through
Hotel needs updating. Got there at night, so didn't see it in daylight.
by A verified traveler
Posted Aug 25, 2015
I thought I was getting a Queen size bed. We got 2 double beds one which was uncomfortable. After we checked in and go to the room, we called they told us that they were sold out and that was all they had. The attendant at the counter asked how our stay was. When we told her about the Queen sized bed, she said they have no Queens in this hotel. We we told her about one on the beds was poor, she ignored the remark.
for Everyoneby A verified traveler from Upstate NY
Close to shopping. Great parking deal.Posted Aug 23, 2015
Pros: Location and accommodations.
Location: Just off the freeway, near shopping.
Comfortable room and hotel. Close to shopping and restaurants. Provided free extended parking while we were on a week long cruise.
for Everyoneby A verified traveler from Summerville, SC
It's nice a close to the jetport too!Posted Aug 18, 2015
The staff was friendly & helpful. Our room was clean & the fireplace was a nice touch to the atmosphere.
for Familiesby A verified traveler from Canada
Just another hotel...Posted Jul 31, 2015
Pros: the price
Cons: Fix it up a little.
Location: There is nothing "near by"
Stayed for one night. This is not a resort but it is good enough to crash and the price is right. We arrived late and all I remember is an incredibly long walk from the lobby to our room... Kinda reminded me scenes from "The Shining". A bit of a coincidence :)
for Everyoneby A verified traveler
Very convenient to highway. Reasonably priced.Posted Jul 30, 2015
We were only there overnight but have booked another stay.
by A verified traveler from New Jersey
Old, Tired, MustyPosted Jul 28, 2015
Pros: Price was ok.
Cons: Redo entire hotel
Very disappointing -- old tired musty. Sink counter height mid thigh (I'm 5'3"), shower head so low I had to duck to get my head wet, pillows awful.
for Everyoneby A verified traveler from Austin, Texas
Wonderful hotel, great staffPosted Jul 18, 2015
I arrived later than expected, and the hotel staff could not have been friendlier or more helpful. Upon check in, I received a voucher for $10 off my meal at the hotel restaurant (dinner or breakfast), a cookie, and they arranged a no-charge late checkout, because my flight for the following day had changed to a later departure. If I hadn't had to catch a flight, I would have gladly stayed another night, and if I'm ever in Portland, Maine, again, I will most definitely stay at Fireside Inn & Suites. The shuttle driver to the airport (free service) also was a gem! The hotel also is close to a shopping center that has a nice variety of stores and restaurants, all within walking distance.
by A verified traveler from NY NY
Posted Jul 18, 2015
right on Rte 95, ridiculously long hallways to rooms; stinky air conditioner. a single window that opens only a few inches; a bus idling right outside our window at 6:00 AM for 30 minutes; a phone that did not work