Needs desperate updates!
Posted Oct 7, 2016
Expedia was wrong to rate this dump a 3.5 star hotel! It should be rated a 1/2 star. We drove right past the entrance because there were no external lights on. It was all dark. We were checked in by a fella who was unshaven, had greasy long gray hair, with blue workshirt. There was no explanation about amenities, breakfast, or anything. He jerked his thumb and said if you park by door 10 you will be closest to your room. We drove back and forth in the dark parking lot but couldn’t find #10. WE entered at #9, and I noticed the stair banister was ready to fall off. The hallway was gloomy and dirty with stained carpet. There was a rank odor. Our room was so run down. The TV was the old style with low def. The top of the walls had a wallpaper border, which stopped on each side of the room 2 feet from the end. I didn't dare take off my shoes. I couldn't get the top of the Keurig to open. The sink in the bathroom clogged! The hair dryer cord was covered with brown grime. Vents under sink were rusty. We would have left, but there were no other rooms in town. The management needs to be fired and this hotel needs serious updates. Oh and when we exited the nearest door, we thought that this must be door 10, but there was no number on the door! We exited near the dumpsters and kitchen entrance and was greeted by a puff of smoke from the cigarette in the kitchen worker’s mouth. Thank you and have a good day.
Comment from Hotel Management
Nov 7, 2016 by Paul, Hotel Management
I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail.
I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.
Guest Service Manager