Ratings based on 439 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay for wedding!

Posted Apr 9, 2018
Very nice hotel. Signage from street to parking was inadequate and caused a one mile detour. Staff was attentive and met all our needs. Loved the late 12 noon check out time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wifi

Posted Apr 9, 2018
I’ve never had a problem with WiFi. Their staff and tech people stated it was because we have iPhones. Still have never had a facility that claimed to have free WiFi to have a problem with an iPhone. Wasted a lot of data on those 3 days.
4 out of 5
Recommended
for Everyone
by A verified traveler

Extremely fine

Posted Apr 8, 2018
Nothing special, but consistent. Nice person check in
2 out of 5
by A verified traveler

Posted Feb 19, 2018
Not for that price. No breakfast? The pool is just ok.
Comment from Hotel Management
Mar 12, 2018 by mgmt, Hotel Management
Thank you for the feedback. We actually have a full service restaurant and lounge onsite that offers an extensive breakfast menu all day. We are sorry if you were not aware of that during your stay. We hope to have the opportunity of welcoming you back for another stay so we can offer you a great breakfast next time around :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2018
Friendly staff and nice room! Very clean and comfortable.
Comment from Hotel Management
Feb 19, 2018 by 2-19, Hotel Management
Thanks for staying with us and for the great feedback! Hope you can visit again soon :)
3 out of 5
by A verified traveler from Bakersfield,Ca

No free breakfast

Posted Jan 29, 2018
When we checked in, the clerk said there will be free breakfast next morning, but there was none.
Comment from Hotel Management
Feb 11, 2018 by Christine, Hotel Management
We apologize for the miscommunication. We have complimentary coffee and tea in our lobby every morning, and the onsite Elmer's Restaurant offers room service and breakfast all day. Some rate plans come with continental breakfast vouchers for the restaurant. I am not sure if yours did, but feel free to contact us so we can look into this. Thank you so much!
3 out of 5
by A verified traveler from SURREY, bc Canada

Nice hotel. Far from downtown portland

Posted Jan 7, 2018
House keeper just removed the garbage. Did not make the beds. Poor service
Comment from Hotel Management
Feb 11, 2018 by Christine, Hotel Management
Thank you for offering your feedback. It sounds like we fell short in our attention to detail. We hope we have another chance to exceed your expectations!
5 out of 5
by Andrew

Snuck out

Posted Jan 6, 2018 on Hotels
Really enjoyed the jacuzzi tub and room service
Comment from Hotel Management
Jan 29, 2018 by 1-29, Hotel Management
Thank you for the great feedback. We're so glad you stayed with us and hope we can welcome you back again soon.
5 out of 5
by Prayogi ageng

Posted Jan 1, 2018 on Hotels
Comment from Hotel Management
Jan 3, 2018 by Assistant Manager, Hotel Management
Thanks for staying with us, we're so happy to hear you enjoyed your stay! Hope you can visit again soon :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle,wa

Close to the family we came to visit.

Posted Dec 24, 2017
Chose this hotel because it had great ratings and very close to where we needed to be. I agree with the previous ratings. They were pretty acurate.
Comment from Hotel Management
Dec 27, 2017 by Sabrina, Assistant General Manager, Hotel Management
Thank you for staying with us and for the kind review. We appreciate your support and hope we will have the pleasure of welcoming you back soon.