Ratings based on 554 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Family vacation

Posted Aug 23, 2015
Loved this hotel and will stay here for future visits to the Portland area. The room was huge and the bathroom had a separate tub and shower. The contential breakfast was great and had a huge selection.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location very convenient

Posted Aug 21, 2015
This was my second stay and highly recommend it. Staff very friendly, rooms are spacious, clean and very nice. Beds comfortable. Love it here. Will be back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland

Best hotel in I-5 corridor, south of Portland

Posted Aug 20, 2015
Clean, well appointed, large guest rooms, professional, courteous and service-oriented staff. Stayed here during remodel of our house. We'll come back around the holidays to shop Bridgeport Village, go to movies, restaurants, use pool.
4 out of 5
Recommended
for Everyone
by A verified traveler from orgegon

The hotel was great. We had some problems with the

Posted Aug 19, 2015
Pros: I like the big bed and the spacious rooms.
Cons: The T.V reception could be improved.
Location: Has a nice shopping center to shop and eat.
Had a great time. The room and staff were very pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, walking distance to Bridgeport Village

Posted Aug 19, 2015
Pros: Free breakfast, walking distance to Bridgeport Village. Hotel has a nice pool and hot tub. The gym was a little small but adequate.
Stayed 1 night after staying at another hotel in Jantzen Beach. Both were rated the same but this one was MUCH nicer and less expensive.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 17, 2015
Fridge and microwave were equiopped whih are good for a family like us.
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Nice hotel

Posted Aug 12, 2015
Stayed for a night. The hotel is in very good condition. The staff and room were up to par . I would recommend this hotel and stay again .
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 27, 2015
Pros: Breakfast staff are very friendly and helpful. The complementary breakfast was a full breakfast. Free use of umbrellas.
Location: Downtown Portland is about 15 minutes away. Outdoor mall next to the hotel.
Spent Thursday through Saturday here. Hotel is very clean, spacious, and close to resturants and shopping. Portland is about 15 minutes away so it was a great spot.
3 out of 5
by A verified traveler from Oregon

Beautiful lobby, disappointing room

Posted Jul 21, 2015
Pros: The restaurant was very good and service was excellent. The front desk staff were very friendly. Breakfast was great.
Cons: New, better beds and upgraded furniture.
Location: A very busy main street with lots of noise all night long. Downtown Salem is fairly boring - lots of shops and restaurants but really not interesting
The Grand is "grand" in the lobby and the restaurant, Bentleys, is very pretty. I wish more money had been spent on the room furnishings and especially the bed instead of the pretty lobby. I had one of the worst night's sleep that I've had in any hotel in recent memory. The bed was so hard that it was impossible to get comfortable. The air conditioning was not working properly so although it was set for 70 the temperature was 76 when we woke up. I was unable to leave the window open for fresh air because the street noise was terrible. This might have been alleviated with better soundproofing on the windows. The furniture in the room looks very cheap and is worn, although the size of the rooms (it was a one-bedroom suite) was nice. Bathroom is fairly nice with granite counter, etc. but bed and bath linens could be more upscale. All in all, a bad night's sleep isn't worth that pretty lobby and restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler from from Alaska

Great stay!!

Posted Jul 19, 2015
We've stayed at your hotel the last few summers and really enjoyed it! Convenient, clean, good continental breakfast and friendly staff! Keep up the good work!!