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Reviews of Grand Hotel at Bridgeport

3 out of 5
Grand Hotel at Bridgeport
7265 SW Hazelfern Rd, Tigard, OR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1002 reviews" "
Rating 8 - Good. 208 out of 1002 reviews" "
Rating 6 - Okay. 35 out of 1002 reviews" "
Rating 4 - Poor. 8 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jessica, Seattle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was very charming and inviting, but the pillows were a bit too small for comfortable sleeping. I'd rate our stay a 4
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 10, 2024
Hi Jessica, thank you for your feedback. We are in the process of getting new pillows to all the rooms. We hope to see you back again on your next visit to the area!

8/10 Good

salvador

Liked: Cleanliness, staff & service
Safe and quiet.
Stayed 1 night in Apr 2024

8/10 Good

Shannon

Stayed 1 night in Mar 2024

10/10 Excellent

Zina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 2, 2024
Thank you so much for the five-star review!

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
It was nicer than I expected.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you so much for the 5 star review!

10/10 Excellent

VENKATESAN

Liked: Staff & service, property conditions & facilities
Good location but freeway noise can be heard in the room
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 26, 2024
Thank you for the five star review!

10/10 Excellent

Zag, Hauser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It so nice and safe
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 14, 2024
Thank you so much for the 5 star review!

10/10 Excellent

Bonnie

Business traveler
It was a great place for the night. Lovely hotel.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 14, 2024
Thank you so much for the five star review!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 14, 2024
Thank you so much for the five star review

8/10 Good

Veronica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a wedding. We enjoyed the breakfast each morning. Only complaint is that the elevator was extremely slow- we ended up just taking the stairs most times.
Stayed 3 nights in Feb 2024
Response from Front Desk on Mar 8, 2024
Thank you for the feedback. We are glad to hear that you enjoyed your stay. We were having work done on one of the elevators, which made the second one real slow for a period of time. Hope you will try us again on your next visit to the area!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 29, 2024
Thank you for the five-star review!

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great i will stay there again. No complaints what so ever!
Stayed 1 night in Dec 2023
Response from Front Desk on Feb 26, 2024
Thank you so much for the 5 star review!

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay. Great staff. Great rooms. Great breakfast.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 22, 2024
Thank you so much for the 5 star review! So glad you enjoyed your stay and our great breakfast. Hope to see you again real soon.

8/10 Good

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 22, 2024
Thank you for the 5 star review!

10/10 Excellent

john

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful, they made the experince great and I will be returning in the future
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 16, 2024
Thank you for the five star review! We hope to see you again real soon.

10/10 Excellent

Heidi

Stayed 1 night in Feb 2024
Response from Front Desk on Mar 20, 2024
Thank you so much for the five star review!

10/10 Excellent

Gregory, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk on Feb 16, 2024
Thank you so much for the 5 star review!

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Suresh

Stayed 1 night in Jan 2024
Response from Front Desk on Feb 16, 2024
Thank you so much for the 5 star review!

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service
This hotel is very easy to access and has many restaurants in the immediate area. The rooms are comfortable and clean. The free breakfast is a nice addition.
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 16, 2024
Thank you for the feedback. We are glad to hear that you found it accessible and were able to enjoy our breakfast. Hope to see you again soon!

10/10 Excellent

Charmain, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel because it is in an ideal location, and it is clean. The decor is traditional and some things are slightly dated, but the breakfast is unique and delicious compared to other hotels.
Stayed 1 night in Dec 2023
Response from Front Desk on Feb 16, 2024
Thank you so much for the 5 star review! We appreciate the feedback, and glad to hear that you were able to enjoy the breakfast.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Front Desk on Feb 16, 2024
Thank you for the 10 point review!

8/10 Good

JOHN

Stayed 4 nights in Dec 2023
Response from Front Desk Agent on Jan 2, 2024
Thank you for taking the time to give us a review. We are happy you enjoyed your stay with us.

10/10 Excellent

Todd, Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room, excellent staff hospitality, highly recommended!
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 29, 2023
Thank you for the 5 star review!

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com “No Ease of doing business”
Hotel was great. Will never use Hotels.com again. Trying to get a receipt for my stay is an unforgivable experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Christmas tree in the lobby. Staff was friendly. Room was clean.
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 29, 2023
Thank you for the feedback Lisa! So glad you enjoyed our tree. Hope to see you again real soon.

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 29, 2023
Thank you for the 10 point review!

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very nice hotel, great room, really great breakfast every morning, great location next to Bridgeport Village with lots of shopping and restaurants. Nicely decorated for the Holidays. Really enjoyed my stay.
Stayed 4 nights in Dec 2023
Response from Front Desk on Dec 15, 2023
Thank you so much for the 10 point review! I'm so glad you were able to enjoy breakfast, the close shopping, and our holiday decor. Hope to see you back again real soon.

6/10 Okay

Verified traveler

Ground floor room. Second floor bathroom noise.
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 15, 2023
Thank you so much for the feedback. I'm sorry to hear about the bathroom noise in the room above you. We do hope that you will try us again.

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 5, 2023
Thank you for the 10 point review!

10/10 Excellent

stephen

Stayed 1 night in Dec 2023
Response from Front Desk on Dec 29, 2023
Thanks for the five star review!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel breakfasts I've ever had in the states, with a lovely dining room and hotel lobby and excellent service.
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 5, 2023
Thank you so much for the feedback! I'm so glad you were able to enjoy breakfast. We hope to see you back real soon.

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and easy access if traveling on the Interstate 5 . Lots of restaurants and stores within walking distance. Overall great experience!
Stayed 2 nights in Nov 2023
Response from Front Desk on Dec 5, 2023
Thank you for the five star review! I'm so glad to hear that it was so convenient. We hope to see you back again real soon.

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from front desk on Dec 4, 2023
Thank you very much for taking the time to rate us. We are pleased that you enjoyed your stay with us.

10/10 Excellent

Raymond

Stayed 1 night in Nov 2023
Response from front desk on Dec 4, 2023
Thank you very much for taking the time to rate us. We are pleased that you enjoyed your stay with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast buffet
Stayed 1 night in Nov 2023
Response from front desk on Dec 4, 2023
Thank you very much for taking the time to rate us. We are pleased that you enjoyed your stay with us.

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 18, 2023
Thank you so much for the five star review!

8/10 Good

Jim

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean - friendly service - quiet
Stayed 5 nights in Nov 2023
Response from front desk on Dec 4, 2023
Thank you very much for taking the time to rate us. We are pleased that you enjoyed your stay with us.

10/10 Excellent

GAYLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has become our home away from home!
We spent the weekend at The Grand Hotel at Bridgeport and had a very pleasant stay, as we always do staying here. This is the hotel we always choose to stay in any time we need to go to the Portland area, as it is the perfect combination of easy access from the freeway, nice and comfortable accommodations, and friendly staff. We're always happy to return!
Stayed 2 nights in Nov 2023
Response from front desk on Dec 4, 2023
Thank you very much for taking the time to rate us. We are pleased that you enjoyed your stay with us. We look forward to your next stay with us as well.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 star review.
The bed was perfect - did not to get up for the day ahead.
Stayed 4 nights in Nov 2023
Response from Grand Hotel Bridgeport on Nov 17, 2023
Dear Dawn,Thank you for choosing The Grand. We are delighted to hear you enjoyed your stay!

10/10 Excellent

David

Stayed 2 nights in Nov 2023
Response from Front Desk on Dec 5, 2023
Thank you so much for the 5 star review!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great value...great place
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 13, 2023
Thank you for the 5 star review!

10/10 Excellent

Michelle

Stayed 1 night in Oct 2023
Response from front desk on Dec 4, 2023
Thank you very much for taking the time to rate us. We are pleased that you enjoyed your stay with us.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on Nov 6, 2023
Thank you so much for the 10 point review!

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a weekend with my grandkids. They had a great time. Swimming all night. They loved the breakfast. We will stay there again
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 30, 2023
Thank you so much for the 10 point review! So glad to hear that you were able to enjoy the pool and breakfast. Hope to see you again real soon.

8/10 Good

Walter T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast disappointing
Breakfast was disapointing and seemed worse than in the past. Scrambled eggs were lifeless (powdered?), bacon was way too perrery, ham was dried out.
Stayed 3 nights in Oct 2023
Response from Front Desk on Oct 30, 2023
Thank you for your feedback. We are sorry to hear that you were disappointed in breakfast this stay. Hope to see you again on your next visit to the area.

10/10 Excellent

Chun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing! The room was very spacious.
Stayed 3 nights in Oct 2023
Response from Front Desk on Oct 26, 2023
Thank you so much for the 5 star review! I'm so glad to hear that you enjoyed breakfast, and we hope to see you again real soon.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The room was clean and beautiful. It was quiet and and easy walk to Bridgeport which is a great area!
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 22, 2023
Thank you so much for the five star review! I'm so glad to hear that you enjoyed your stay, and we hope to see you on your next visit to the area.

6/10 Okay

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Grand Hotel was super clean but outdated. Walls are paper thin. We could hear the people above us walking around all night. Lighting in room was fluorescent, not warm and welcoming. Breakfast was good for continental breakfast. We wouldn’t stay here again.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 23, 2023
Thank you so much for the feedback. I'm sorry to hear that you were disappointed. We are getting room updates real soon, and we hope that you will try us again!