Ratings based on 325 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from upstate NY

Surprised at this Hampton Inn

Posted Aug 18, 2015
Pros: Excessive room was nice.
Cons: Clean the rooms every day for starters
Location: Many really good funky little restaurants in Portland
Our check in and fist two nights were ok. The third night we noticed that the floor was not vacuumed. After the fourth night they didn't clean the room, empty the garbage or provide clean towels. When we complained to the staff they said there wasn't anything they could do, the head house cleaner had left for the day. They did give us clean towels and empty the garbage, but the sheets weren't changed nor the floor vacuumed for the third day in a row. They couldn't comp us a night because we booked through Expedia (which I will not do again). They were supposed give us 20000 HH honors point but as of yet they haven't.
3 out of 5
Recommended
for Everyone
by A verified traveler from boston ma

Close to family

Posted Aug 9, 2015
Nice lobby and complimentary breakfast. Staff very helpful. Hotel is old and needs some updating, especially in bathroom. Wish there was a pool
4 out of 5
by A verified traveler

Very clean

Posted Aug 4, 2015
Very clean but bed soft, small room with no counter space In bathroom or elsewhere, no refrigerator . Great air conditioning
5 out of 5
Recommended
for Everyone
by A verified traveler from Logan, UT

Close to freeway. Clean, accommodating.

Posted Aug 3, 2015
Room was clean. Brought a roll away bed in for an extra guest. Shower head was a little broken. Had to be just right for it to stay at the height on the wall. Faucet on the sink needed a new seal. It would leak if you pulled it up more than half way. A fridge in the room would have been appreciated, but the A/C worked perfectly and was very appreciated. Warmest weekend all summer. Would stay here again.
3 out of 5
by A verified traveler

Disappointing for a Hampton Inn

Posted Aug 3, 2015
The hotel was ok, but disappointing for a Hampton Inn. Old property, not many updates, hallways smell like smoke...It would be fine for a lower end hotel, but disappointing for a Hampton Inn.
3 out of 5
by A verified traveler

Location

Posted Jul 22, 2015
would not stay at this hotel again because of location. Had to take cab to train station when we wanted to go downtown. Cabs were not very reliable. Staff were very helpful and hotel very clean, just bad location for our trip.
4 out of 5
Recommended
for Everyone
by A verified traveler

Expedia & Hotel did not have same information

Posted Jun 1, 2015
Pros: Clean, nice breakfast, friendly and efficient staff.
Cons: Reservations system. But again, not sure if that was the hotel's mistake?
Location: Great location. We stay nearby often. This hotel is close to Clackamas Towne Center, for shopping. It is relatively close to the airport and downtown
We reserved a room with two queen beds. When we arrived at 1:30am, weary from traveling, the hotel only had rooms with one bed. That didn't work very well for the four of us. It was too late to go somewhere else and we were too tired to keep driving. The staff was very helpful and found us a roll a way bed. Two of my children had to sleep in the twin roll a way bed. Not sure if that was the hotel's mistake, or expedia's?
3 out of 5
Recommended
for Getaway With Friends
by Alexandra from Medford, OR

Well

Posted May 29, 2015 on Hotels
It was a convenient location!
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

excellent hotel

Posted May 27, 2015 on Hotels
Nice hotel with excellent staff
4 out of 5
Recommended
for Families
by A verified traveler

nice hotel

Posted May 11, 2015 on Hotels
The stay was good but the hot tub was out of order but I would stay there again.