Ratings based on 721 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Großzügige Zimmer, Nähe der Waterfront

Posted Aug 18, 2016
Pros: Größe der Zimmer, Nähe zur Waterfront
Großes Zimmer, nur wenige Schritte bis zur Waterfront, ausgezeichneter Service. Empfehlenswert. Frühstücksraum überbevölkert, Frühstück einfach. Wir haben lieber außerhalb gefrühstückt.
Comment from Hotel Management
Aug 19, 2016 by Lindsey, Hotel Management
hello, Thank you for taking the time to write about your stay. Breakfast truly can get busy here I agree it is quite popular. I do so hope to see you again soon. I hope you had safe travels. My best, Lindsey Struck General Manager
5 out of 5
by A verified traveler

Great location !

Posted Aug 10, 2016
The Hampton Inn was a perfect hotel for our weekend in Portland. It was clean and close to a variety of restaurants. The free breakfast was an added bonus.
Comment from Hotel Management
Aug 15, 2016 by Lindsey Struck, Hotel Management
Good morning, I am so happy that you enjoyed your stay with us. Thank you for taking the time to write about it. We hope to see you again soon! My best, Lindsey Struck General Manager
5 out of 5
by A verified traveler from LA

Right on the edge of Old Port

Posted Aug 5, 2016
Great place to stay. Not in all the noise and touristy traffic but only 2 to 4 blocks from most adventures along the waterfront. Good restaurants very close to the hotel. Clean rooms and friendly staff. I would definitely stay here again
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
Hello Twins Dad! Thank you for the amazing review we look forward to seeing you again soon. My best, Lindsey
5 out of 5
by A verified traveler from Connecticut

Clean & nice staff.

Posted Aug 3, 2016
They really need to clean or some room need to change new coffee maker. Overall very good hotel.
Comment from Hotel Management
Aug 4, 2016 by Josh, Hotel Management
Thanks for the kind review! Please come back with us soon!
5 out of 5
by A verified traveler from Auburn, MA

Great hotel; great location.

Posted Jul 28, 2016
Pros: Location, cleanliness, customer services, free breakfast.
Cons: Everything is fine the way it is.
Location: Close to all that Portland has to offer: restaurants, shops, etc. Must go to DiMillo's Restaurant on the water and the Duck Tour. We love Portland!
The hotel is in downtown Portland, close to all restaurants and shops; yet very quiet and not busy. Very clean and spacious rooms and wonderful customer service. The breakfast (included) was excellent with a variety of offerings. Will definitely stay here again.
Comment from Hotel Management
Aug 4, 2016 by Tasha, Hotel Management
Ron - We're so glad you choose our hotel during your recent Portland visit and thrilled that you loved our locations, service and free breakfast. Most of all, we love knowing that we've won your loyalty and will have the opportunity to serving you in the future - mission accomplished!
5 out of 5
by A verified traveler

Posted Jul 19, 2016
Spacious, clean room and excellent amenities. I highly recommend.
Comment from Hotel Management
Aug 3, 2016 by Tasha, Hotel Management
Thank you for your 5-star rating and feedback. We're thrilled that you enjoyed our hotel and found our rooms to to be clean and spacious and that you enjoyed all of our amenities. We hope to welcome you back again soon!
5 out of 5
by A verified traveler from Iowa

friendly and clean

Posted Jul 16, 2016
enjoyed stay at the Hampton inn hotel. Within walking distance of everything downtown and freeway access just short drive away for drive upstate and down. Hotel staff were all friendly and helpful. room kept clean everyday and parking attendants always had car waiting for us when we left each morning. Enjoyed morning breakfast and newspaper before we started for the day. Just wish we had more time and money to enjoy Portland and surrounding area.
Comment from Hotel Management
Aug 3, 2016 by Tasha, Hotel Management
Bryan & Ann - thank you so much for staying with us during your visit to Portland. We're so glad you had a great stay and appreciate and value your review and feedback. We love what we do and are so glad you found our staff to be friendly, our rooms to be clean and enjoyed our breakfast and the hotel's location. We really look forward to the opportunity to welcome you back soon!
5 out of 5
by A verified traveler from Central NJ

3rd Time was the Charm - Perfect Location

Posted Jul 6, 2016
Pros: Breakfast room and selection of food, location, easy use of valet parking - you can get the keys to grab something if you need it.
Cons: Nit picking - clean the windows. The room had a view of the water but the outside of the windows were filthy.
Location: Go to a Portland Sea Dogs game, try to stay on the 1st Friday of the Month and walk up Congress St, go for a walk or run on the Eastern Prom
Family of 5 - spent three nights at the hotel this past weekend. This was our 3rd time in less than 2 years staying at the hotel and it has never disappointed us. Great location to everything - easy in and out, as opposed to the other hotels in the area, great breakfast room and overall service. Gail and Josh are there every morning to say hello and ask about your stay. The pool is just right for the kids and some of the rooms are large enough for a roll-away bed.
Comment from Hotel Management
by Tasha, Hotel Management
Thank you for your kind review! We appreciate your loyalty and are thrilled to learn that all of your stays including this 3rd one have been great. We couldn't agree more about Gail and Josh. They make all of our mornings great. Who wouldn't want to wake up to these two awesome hospitality professionals serving them breakfast? We look forward to your 4th visit and more! Let us know if there is anything else we can do for your future stays to ensure we continue exceeding your expectations.
5 out of 5
by A verified traveler from Hollywood, FL

Conveniently locate hotel with very friendly staff

Posted Jun 26, 2016
Pros: Staff, front desk personnel. Danny Cox, the maintenance man, was a very interesting fellow and went out of his way to be helpful. He was great!
Cons: The breakfast could be improved. The maid service was passable but could be better. There was some paper items and business cards left on the floor.
Location: Great location. There were good restaurants and a great ice cream shop within 5 to 10 minutes walking distance. The ferry boat was 5 minutes away.
It was a good experience from start to finish. The room was comfortable and quiet with good bedding. The breakfast that was included was average hotel fare, nothing great.
Comment from Hotel Management
Jun 29, 2016 by Tasha, Hotel Management
Thank you for your kind review and the detail you provided. We are so glad you had a great stay. I couldn't agree with you more -- Danny Cox is a great representative of our hotel and a very hard worker. I am so glad (but not surprised) to hear he went of his way to help you. I will share your comments regarding housekeeping and breakfast to our managers as we continually look to improve and your input is invaluable. We hope to have the opportunity to serve you again soon, Keith.
4 out of 5
by A verified traveler

Great location!

Posted Jun 23, 2016
Pros: Walking distance to Commercial Street. Delicious breakfast.
Cons: They charge for parking, c'mon!
Location: Walking distance to the water and all the restaurants and bars.
Stayed here last minute...was pretty pricey but only stayed there because the rest of my group was staying there as well.
Comment from Hotel Management
Jul 9, 2016 by Tasha, Hotel Management
Thank you for your review! We're so glad you had a great stay and enjoyed our location and our breakfast. Like all of the hotels in the downtown Portland area, we do charge for parking and offer a very competitive nightly charge. We have a very limited parking lot and thus double and often trip stack vehicles to accommodate all of our guests. We hope that you'll come back and stay and again soon so that we have the opportunity to serve you again!