Posted Aug 31, 2016
This hotel's location was excellent, within walking distance to the waterfront, restaurants and shopping. The room was comfortable and spacious. We thought the staff were efficient but not overly-friendly. For what we paid, we expected to be given the thank you bag of goodies upon leaving rather than having to go back and ask for it.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
I am so happy that you enjoyed your stay with us. I also thank you for your candid feedback regarding the service level. I assure you I will continue to share feedback like this with the team as I pride myself on having the best service around. If we fail to provide that we failed on your stay as far as I am concerned. Thank you so much for letting me know about it and I assure you that your comments will not go unnoticed. I look forward to seeing you again soon!