Ratings based on 925 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Feb 20, 2018
The concierge staff was wonderful! Our stay was short, but sweet!!
Comment from Hotel Management
Feb 22, 2018 by Brittney Felker, Hotel Management
Dear Valued Guest, Thank you for taking the time to review our property I am pleased to see you enjoyed your stay. Hope you return again soon. Have a great day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2018
I loved everything about this hotel! Great location, friendly staff, lobby and rooms were modern and clean, free breakfast, free airport shuttle. I would definitely stay again!
Comment from Hotel Management
Feb 22, 2018 by Brittney Felker, Hotel Management
Hello Katy, Thank you for taking the time to review our property I am pleased to see you enjoyed your stay. Hope you return again soon. Have a great day.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Best hotel staff!

Posted Feb 9, 2018
Reservation snafu. Nick at concierge desk resolved instantly, hassle free. Thanks Nick!!
Comment from Hotel Management
Feb 22, 2018 by Brittney Felker, Hotel Management
Hello Jim, I am glad to see that Nick was able to resolve the snafu for. Thank you for letting us know how your stay with us was. We look forward to you staying with us again. Until then, have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2018
Clean, comfortable & quiet. Hotel staff very friendly and convenient restaurant attached to hotel. Valet parking but hotel doesn’t validate which was a bummer but Would stay again.
Comment from Hotel Management
Jan 27, 2018 by Brittney Felker, Hotel Management
Dear Valued Guest, Thank you for taking the time to tell us about your recent stay with us. I am happy to see that you enjoyed all that we have to offer here. I hope you will return again soon. Thank you again and have a great day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location to waterfront.

Posted Jan 21, 2018
Great value for the price. Close to waterfront and restaurants shops. Valet parking was great. We would stay here again.
Comment from Hotel Management
Jan 27, 2018 by Brittney Felker, Hotel Management
Dear Valued guest, Thank you for reviewing how your current stay went here with us. I am glad to see that you were able to enjoy all that we have to offer as well as our great location to all the downtown events. I do hope that you will come and stay with us again soon. Have a great day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Great hotel in the Old Port

Posted Jan 16, 2018
Wonderful, updated hotel right in the middle of the Old Port. Staff were very kind, room cozy. I would highly recommend this hotel.
Comment from Hotel Management
Jan 17, 2018 by Lisa, Hotel Management
Thank you for your feedback, We are so glad you had a great stay and hope you come back to see us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great clean hotel with excellent location

Posted Jan 16, 2018
Checked in for 2 nights after one night at a more expensive hotel and found this one cleaner and more comfortable. Well done.
Comment from Hotel Management
Jan 17, 2018 by Lisa, Hotel Management
Thank you for your feedback, we are glad you were more comfortable here with us, and hope you come back and stay with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from portland maine

Great Stay!

Posted Jan 14, 2018
Great experience in Portland at Hampton Inn Great staff
Comment from Hotel Management
Jan 17, 2018 by Lisa, Hotel Management
Thank you for your feedback, we hope you come back and see us in the future for another great experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice get away spot

Posted Jan 2, 2018
Convenient location to the Old Port. Jasmyne at the front desk was fantastic. The connected brew pub's food and service was disappointing but the beer was good.
Comment from Hotel Management
Jan 17, 2018 by lisa, Hotel Management
Thank you for your feed back, we are very happy to hear you had a wonderful stay with us. Please come back to see us soon. I'm very sorry to hear about your experience at the Restaurant, unfortunately we are not affiliated with them but we will pass along your review to them.
5 out of 5
Recommended
for Everyone
by A verified traveler from portland maine

Friendly front staff upon check in

Posted Dec 31, 2017
Friendly staff, clean rooms, kids loved the pool, the restaurant attached is great
Comment from Hotel Management
Jan 6, 2018 by Brittney Felker, Hotel Management
Hello Jenny, I greatly appreciate all of your kind words, thank you so much for telling us about your stay. I am very happy to see that you and your family enjoyed all that we have to offer here. Thank you and have a lovely day. Brittney Felker